Chief Executive's Message
Hang Seng Bank has a strong tradition of contributing to the development of society. Our fifth annual online report is designed to provide interested parties with a better understanding of our corporate responsibility principles and performance.
As the largest Hong Kong-incorporated bank in terms of market capitalisation (HK$198.4 billion as at 31 May 2010), our top priorities are to provide excellent financial services for customers, career advancement for staff and value for shareholders. We also aim to positively influence and assist other sectors of our local communities through our economic, environmental and social actions.
We have built a strong brand that is backed by solid financial fundamentals, professionalism and a proactive approach to providing wealth management solutions. With 2009 characterised by economic uncertainty, we focused on our long-term business objectives and worked professionally to assist personal and commercial customers to meet their financial needs. We are proud to have had our financial and non-financial performances recognised by a number of awards.
Our key corporate responsibility achievements for 2009 include:
- Winning the Gold Award of the Hong Kong Awards for Environmental Excellence
- Reducing our greenhouse gas emissions per full-time equivalent employee by 4.6 per cent compared with 2008
- Cutting our annual electricity expenses by nearly HK$6 million compared with 2008
- Giving over HK$29 million in donations and community sponsorships
- Contributing over 17,000 volunteer hours - over 50 per cent compared with 2008
- Being recognised as a "leader" in Oxfam Hong Kong's 'Corporate Social Responsibility Survey of Hang Seng Index Constituent Companies 2009'
- Being named joint first for corporate citizenship among banks in Hong Kong by Oracle Added-Value
The global financial crisis created challenges for everyone in 2009, but we remain committed to our long-term goals. We are looking ahead - to identify new opportunities and increase our positive impact on society. We will continue to place emphasis on both economic growth and sustainable development to the benefit of our business and its stakeholders.
Margaret Leung
Vice-Chairman and Chief Executive
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Corporate
