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About Hang Seng Insurance Services


Financial Standing
Hang Seng General Insurance (Hong Kong) Company Limited and Hang Seng Life Limited share the Bank's philosophy of service excellence. They are committed to providing comprehensive insurance protection.
 

Identity of Service Provider

Hang Seng Bank Limited is an insurance agent authorised by Hang Seng General Insurance (Hong Kong) Company Limited and Hang Seng Life Limited.

Address: 83 Des Voeux Road Central, Hong Kong
Telephone Number: (852) 2198 1111
 
Underwriters
Hang Seng General Insurance (Hong Kong) Company Limited, a wholly-owned subsidiary of Hang Seng Bank, is authorised and regulated by the Commissioner of Insurance of the Hong Kong Special Administrative Region (HKSAR). Hang Seng Bank Limited is an insurance agent authorised by Hang Seng General Insurance (Hong Kong) Company Limited.

Address: L32, Tower 2, Enterprise Square V, 38 Wang Chiu Road, Kowloon Bay, Hong Kong
Telephone Number: (852) 2198 7800
Fax Number: (852) 2629 5163

Hang Seng Life Limited, established in 1995, is authorised and regulated by the Commissioner of Insurance of the HKSAR. Hang Seng Bank Limited is an insurance agent authorised by Hang Seng Life Limited.

Address: 18/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong
Telephone Number: (852) 2288 6699
Fax Number: (852) 2530 3232
 

Authorisation Status

Insurance products offered by Hang Seng General Insurance (Hong Kong) Company Limited are only available for subscription for residents of the HKSAR.
 
Customer Feedback

We welcome any feedback about this website or about the Bank's insurance services and products. Please contact us via e-mail or call our general insurance hotline on (852) 2526 1110 or our life insurance hotline on (852) 2198 7838 to speak to our customer service representative.

In the event that we have not resolved any claim to your satisfaction, you may contact Insurance Claims Complaint Bureau (ICCB), an independent industry body established for the purpose of resolving personal claims issues, on (852) 2520 1868.


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