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Internet and Phone Banking

  


Our online banking services help you to manage your business finances anytime, anywhere. We provide 2 different platforms to cater for your needs, each with their own unique features:


Business e-Banking

24 hours access to account details, make payment or transfer online
Free SMS / e-mail Alert Services remind you of your latest account status
You can trade local securities and subscribe to investment deposits linked to different underlying assets, view investment accounts summary and transaction records
Prepare and submit your MPF remittance statement

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Hang Seng HSBCnet

Global Account Reporting function to report your bank accounts opened with Hang Seng and the HSBC Group
Flexible transaction limit and authorisation requirements (sole / dual / triple)

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Business Phone Banking

Business Phone Banking
Your company can access as many as 21 HKD accounts with independent authorised users
With your Phone Banking Personal Identification Number (Phone PIN) and a touch-tone phone, you can manage your company accounts 24 hours a day.

Service scope :
Account services - fund transfer, cheque book/ statement request, phone PIN change
Enquiry services - account balances, deposit rates, gold prices, notes exchange rates, T/T exchange rates, inward remittance details, issued/ deposited cheque status
Customer services - trade services, cash management services, time deposit renewal, stop cheque payment, cancellation of autopay debit authorisation/ standing instruction

Toll-free Hotlines
You can access your Business Phone Banking Service with Hang Seng Toll-free Hotline when you are in Mainland China.
Use your Phone Banking Personal Identification Number (Phone PIN) and a landline with international telephone service, you can access your Phone Banking Account easily in Mainland China.
For IBS Account 24-Hour Automated Phone Banking Toll-free Hotline, pls call 00 800 2998 8988.
For 24-Hour Automated Business Phone Banking Toll-free Hotline, pls call 00 800 2998 9222.
*Note: Buy / Sell Gold, Investment, Manned Customer Service for Insurance and Mandatory Provident Fund (MPF) services are not available for Toll-free Hotlines Services.


Business Partner Direct

We have set up a 24-hour manned service hotline 2198 8000 that enables customers to discuss with us their wealth management needs around the clock, as well as enquire about our SME services.
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Call Business Partner Direct 21988000
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