	Self-service Banking

	Internet and Phone Banking

	Branch / Service Centres

Self-service Banking

	Automated Banking Centre
	ATM
	Quick Cheque Deposit Machine
	Quick Cash Deposit Machine
	Deposit Card

Automated Banking Centre

In addition to full-service branches, we have also set up numerous 24-hour automated self-service banking centres. With the support of ATMs, instant balance machines, passbook update machines and deposit machines, customers can perform major banking functions any time of the day.

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ATM

With our Business ATM Services, you may conduct your business through more than 900,000 ATMs locally and worldwide:

	Withdraw cash both locally and worldwide
	Transfer funds to designated and non-designated accounts
	Check account balances
	Deposit cash locally
	Pay utility bills
	Access other payment systems including Easy Pay System, Payment Express Terminal and Payment by Phone Services
	Stay in control of your company finances - you can assign different account access rights to your staff based on their job responsibilities

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Quick Cheque Deposit Machine

	A fast and convenient way to deposit Hong Kong dollar cheques, gift cheques and cashier's orders
	Save time, no more queuing at branch counters
	Insert up to 30 cheques each time
	Make deposits with ATM Card / Deposit Card / Credit Card or by keying in account number
	Deposit cheque to HKD savings / current account or make payment for Hang Seng Credit Card
	Print customer advice slip with cheque image and deposit time to enable comprehensive record management
	Input customer reference and have it printed on customer advice slip and statement to facilitate easier account reconciliation
	The cheque clearing time is the same as that for a cheque deposit via branch counter*
	Easy-to-use machines, some of which provide 24-hour service

* Cheque deposit made after cut-off time will be processed on the next business day.

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Quick Cash Deposit Machine

	Accept notes in denominations of HKD100, HKD500 and HKD1,000
	Accept bulk deposits of up to 30 notes each time
	Save time, no more queuing at branch counters
	Make deposits with ATM Card / Deposit Card / Credit Card or by keying in account number
	Deposit cash to HKD savings / current account or make payment for Hang Seng Credit Card
	Upon acceptance by the banking system:
	- Cash is credited instantly to savings/ current accounts;
	- Cash deposited to credit card account will be credited on the next working day

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Deposit Card

	With deposit card, you or your delegates can make deposit via our ATMs, "Quick Cheque Deposit" and "Quick Cash Deposit" machines
	Avoid queuing at branch counters, saving time and administrative costs
	Eliminate key-in errors as no manual input of account number or PIN is required
	Minimal risk of monetary loss due to card loss or leakage of sensitive information, as the card does not support a withdrawal function
	Multiple cards can be applied for each account, allowing various staff members to manage deposits of the same account

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