 Go Green
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Green Banking starts with you. The Hang Seng Green Banking smart ATM card, University Affinity Card and MPOWER Card (Original and Chic) are all made of PETG environmentally friendly materials. The validity period has been extended to four years to minimise the use of resources in support of a green world! |
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You will be automatically enrolled in the e-Statement service. Simply log onto Hang Seng Personal e-Banking to check the e-Statements (1) of your Integrated Account of Green Banking and Credit Card Account. The at-a-glance e-Statements provide details of all your banking transactions,
overdraft balances, credit card outstanding balances, mortgage loan balances, insurance plans and MPF account − easy paper-free financial management will be at your fingertips! |
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Initiate environmental programmes on campus via sponsorship to nine tertiary institutions(2). |
| (1) |
Green Banking customers will receive e-Statements of Integrated Account and/ or Credit Card Account by default. Hang Seng Bank Limited ("Hang Seng") will make the respective account statements available for customers to access through Hang Seng Personal e-Banking.
Hang Seng is also authorised to incorporate the information of all the customers' banking product(s) which are from time to time maintained with or provided by Hang Seng (or any of its subsidiaries) into the customers' Integrated Account Statements. Hang Seng will not send physical copies of the above account statements to customers.
Customers have the right to subsequently request activation of paper statement service for their Account(s). Such requests should be submitted via Personal e-Banking or any Hang Seng Bank branch. |
| (2) |
Inclusive of the City University of Hong Kong, Hong Kong Baptist University, Hong Kong Shue Yan University, Lingnan University, the Chinese University of Hong Kong, the Hong Kong Institute of Education, the Hong Kong Polytechnic University, the Hong Kong University of Science and Technology and the University of Hong Kong. |
| Note: |
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Investors should note that investment involves risks. Investors should refer to the relevant fund's offering document before making any investment decision. |
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Hang Seng Bank Limited (the "Bank") reserves the right to suspend, vary or discontinue any offers and services at anytime without further notice. The Bank also reserves the right to revise any interest rates, fees and charges from time to time subject to the Bank's notice for any such variation. In case of dispute, the decision of the Bank shall be final. |
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Please refer to the terms and conditions of respective products and services for details. |
The e-Generation of Green Banking
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| e-Banking Services |
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Check account balances, make transfers, pay bills, preset forward-dated transfers , place or renew time deposits, remit funds
or conduct foreign exchange/gold trading online round the clock - all with just one click. |
| Other Services |
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You can apply online for various insurance plans and other
loan facilities. |
| Green Banking Smart Card(4)
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The Green Banking Smart Card − the first of its kind embedded with a Hongkong Post e-Cert − allows you to deploy digital
signature and perform file encryption in addition to conducting general ATM services. |
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We have 20 types of e-Alert Services, including e-Statement Alert Service, Bill Payment Reminder, New IPO Update and Securities/Investment
Funds Instant Order Confirmation Service(6). We will keep you up-to-date with your order status and latest market movements via email
or SMS. What's more, email alerts are totally free! |
| Automated Teller Machines (ATM)
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With the Green Banking Smart card, you can enjoy access to over 1,000 Hang Seng Bank and HSBC ATMs in Hong Kong, as well as at HSBC, PLUS and CUP ATM networks throughout the world. You can also transfer funds between your
Hang Seng Bank and HSBC accounts and enjoy bill payment services. |
| (1) |
Green Banking customers can visit hangseng.com/e-Banking and register for the free Hang Seng Personal e-Banking service with their Integrated Account numbers and Phone Banking PINs/ ATM Card PINs or credit card PINs. Customers can only register for e-Banking three working days after opening their Integrated Accounts. |
| (2) |
The real-time quote service is only applicable to Green Banking customers who have opened Securities Accounts with Hang Seng.
Each Hang Seng Personal e-Banking customer is only entitled to ONE real-time quote service plan. All quotes of securities, prices and indexes are for reference
only. Hang Seng and its information providers will make their best endeavours to ensure that the information is accurate, but are not responsible for any damage
that may arise as a result of any information inaccuracy or omission. Enquiries for real-time quotes of local securities via Hang Seng Personal e-Banking and Hang
Seng Mobile Trading may be subject to real-time quote service fees. For details, please refer to the fees and charges information of Hang Seng Securities Services. |
| (3) |
The e-Market News Service is free of charge, but is subject to the relevant terms and conditions. Please visit hangseng.com/investment to register for e-Market News and to check the relevant terms and conditions. |
| (4) |
Green Banking customers have to apply for a Hongkong Post e-Cert (Personal) service directly from Hongkong Post. |
| (5) |
The e-Alert Services may be subject to charges and are subject to the relevant terms and conditions. Please log onto Hang Seng Personal e-Banking and access "e-Alert" service under "Customer Service" section to register for the e-Alert Services and to check the relevant fees and charges or terms and conditions. |
| (6) |
For the Securities and Investment Funds Instant Order Confirmation Service, customers will only receive
the execution results of the relevant securities/ investment funds trading orders and IPO subscription allotment results via mobile
phone SMS text. Only available to local mobile phone numbers issued by telecommunication companies in Hong Kong which start with
specified digits. Customers are required to register first to enjoy this service and are responsible for any fees and charges which
may be levied by the telecommunication company from time to time. Please visit hangseng.com/stock and then choose "Instant Order
Confirmation Service" for registration details. |
| Note: |
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Investors should note that investment involves risks. Investors should refer to the relevant fund's offering document before making any investment decision. |
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Hang Seng Bank Limited (the "Bank") reserves the right to suspend, vary or discontinue any offers and services at anytime without further notice. The Bank also reserves the right to revise any interest rates, fees and charges from time to time subject to the Bank's notice for any such variation. In case of dispute, the decision of the Bank shall be final. |
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Please refer to the terms and conditions of respective products and services for details. |
Green Banking Services / Privileges
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| Credit Card Perpetual Annual Fee Waiver
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Green Banking customers can enjoy a perpetual annual fee waiver(1) on one of their Hang Seng Credit Cards when they hold the Integrated Account of Green Banking . |
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24-hour Automated Phone Banking Hotline − (852) 2912 3456 (Press 8 after language selection) |
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Enjoy convenience and professional assistance from our Customer Service Representatives on various financial matters |
| Other Green Banking Services / Privileges
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| Foreign
Currency Notes Purchase / Sale |
Handling fee waiver(2) |
Purchase of Gift Cheque
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50% discount on Handling fee(2) |
| Set-up
of Standing Instruction |
Handling fee waiver(3) |
| Rental
of Type “A” Safe Deposit
Box |
Waiver of the first-year annual rental fee(4) |
| Enrolment in Travelsure Protection Plan |
Discount offers (5) |
| No-Bounce Cheque / Autopay Protection |
A maximum protection of HK$3,500 (6) |
| Currency Switching Service |
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| AutoSweeping Service(7) |
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| (1) |
Customers holding the Integrated Account of Green Banking can enjoy the Perpetual Annual Fee Waiver for one Hang Seng Credit Card.
The Perpetual Annual Fee Waiver is not applicable to existing Principal Card customers applying for an extra Hang Seng Credit Card.
If any customer holds more than one Hang Seng Credit Card, the perpetual annual fee waiver will be applicable to the credit card with the
highest annual fee (including Hang Seng Platinum Card, if applicable), but is not applicable to Visa Infinite,
World MasterCard, Corporate Cards, Commercial Cards, Private Label Cards and USD Visa Gold Cards.
Annual fees already paid will not be reimbursed. For details of credit card benefits,
please contact any of our Customer Service Representatives. |
| (2) |
Each customer may enjoy each banking service offer a maximum of 10 times per month. |
| (3) |
The offer is not applicable to customer’s accounts other than Integrated Account of Green Banking. |
| (4) |
(The availability of safe deposit boxes is limited and subject to supplies at
individual branches. The waiver of the first-year annual rental fee is only applicable to customers who rent
their safe deposit boxes with Hang Seng for the first time. Customers are required to pay the key deposit
amount in full. Full annual rental fee payment will be required after the rental fee waiver period.
Customers may open a second Type "A" Safe Deposit Box within the rental fee waiver period to enjoy the rental
fee waiver. Customers who cancel any safe deposit box within the rental fee waiver fee period will be required
to pay a handling fee of HK$100 per cancellation. |
| (5) |
Travelsure Protection Plan is jointly underwritten by Hang Seng General Insurance
(Hong Kong) Company Limited and AXA General Insurance Hong Kong Limited, which are authorised and regulated by
the Commissioner of Insurance of the HKSAR. Hang Seng is an authorised insurance agent of Hang Seng General
Insurance (Hong Kong) Company Limited and AXA General Insurance Hong Kong Limited. For details of the insurance
plan, please refer to the relevant promotional materials. Please refer to the English version of the policy for
the exact terms and conditions and exclusions. The offers are bound by the relevant terms and conditions. |
| (6) |
Customers' Current Account may enjoy no-bounce cheque and autopay
protection of up to HK$3,500, subject to other terms determined by Hang Seng. An unauthorised overdraft
handling fee of HK$100 will be charged and interest will be calculated using the prevailing unauthorised
overdraft interest rate. For details, please refer to the relevant Service Directory. |
| (7) |
If Customers' HKD Current Account is overdrawn or the line of credit is exceeded (subject to a daily
total overdraft/excess amount of HK$20,000 or below), the required funds will be transferred automatically on the next business day
from their HKD Savings Accounts under their Integrated Accounts to their HKD Current Accounts. This service is free of charge.
If customers wishes terminate this service, they should call 2822 0288 or visit any of our branches to
request for cancellation of the service. |
| Note: |
| • |
Investors should note that investment involves risks. Investors should refer to the relevant fund's offering document before making any investment decision. |
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Hang Seng Bank Limited (the "Bank") reserves the right to suspend, vary or discontinue any offers and services at anytime without further notice. The Bank also reserves the right to revise any interest rates, fees and charges from time to time subject to the Bank's notice for any such variation. In case of dispute, the decision of the Bank shall be final. |
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Please refer to the terms and conditions of respective products and services for details. |
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