| Simply call the appropriate telephone
claims hotline listed below and our customer services
representatives or claims staff will help you
deal with you claim. Please note that the policy
holder is still required to provide a completed
claims for concideration of his/her claims. |
General
Insurance
24-Hour
General Insurance Claims Assistance
(852) 2198 7988 |
 |
Life
Insurance
Life
Insurance After-Sales Customer Service
(852) 2596 6262
Office Hours: 8:45 am to 5:30
am (Mon – Fri) 9:00 am to 1:00
am (Sat) |
|
|
| In order to help us to deal with
your claim as quickly as possible, please have
all information regarding the circumstances and
details of your claim in hand. |
Address
Hang Seng General Insurance (Hong Kong) Company Limited
L32, Tower 2, Enterprise Square V, 38 Wang Chiu Road, Kowloon Bay, Hong Kong |
|
| Life
Insurance |
| The claim forms are available at
any of our branches. Please fill
out and mail the form to: |
Address
Life Claims Department, Hang Seng Insurance Company Limited
18/F Tower 1, HSBC Centre, 1 Sham Mong Road,
Kowloon, Hong Kong |
|