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Personal Concierge Service |
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Looking for suggestions of a good restaurant? Or a gift recommendation for a special occasion? Our Personal Concierge Service, (1) offered exclusively to Prestige Banking customers, is available to help you with the arrangements for important events.
What's more, the service is always ready to help you make reservations for hotels and airline tickets, and can help with emergency arrangements for lost credit card - particularly handy if you are travelling overseas.
Simply accept the offer of a pre-approved Prestige Banking Platinum Card (2) to start enjoying unrivalled rewards and privileges.
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Customer Relationship Manager |
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In addition to round-the-clock banking via the Internet and telephone channels, a designated Customer Relationship Manager will ensure you get the most out of Hang Seng Bank. Your Relationship Manager can help you manage your account and provide you with advice that covers financial planning and investment arrangements.
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Prestige Banking Centres and Counters |
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Our Prestige Banking Centres offer the latest financial information, professional investment reports and financial publications. Moreover, you enjoy efficient service at the dedicated Prestige Banking counters offered in all branches.
We have also set up Prestige Banking Centres at our Mainland branches.
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24-hour Manned Phone Banking Service |
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You can manage your finances with ease by contacting our Customer Service Representatives through our exclusive 24-hour Prestige Manned Phone Banking Hotline or 24-hour Mainland Toll-free Manned Phone Banking Hotline (3).
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