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Hang Seng: The Bank That's Close to You
Enquiry Hotlines
- A quick call can facilitate your banking
E-mail Us
- A convenient way to contact us online
Branch / MTR Station Offices / Automated Banking Centres / ATM Addresses
- Branches/automated banking centres within your easy reach
Prestige Banking Centres
- Prestigious banking services in a tranquil environment for our Prestige Banking customers
Business Banking Centres
- One-stop financial services for SME business growth
Trade Services
- Speedy specialist services for our corporate customers
Hang Seng Bank (China) Limited Head Office and Branches
- An expanding presence for you to tap new opportunities
Macau Branch
- A presence for providing business and personal banking services
Representative Offices
- A presence for providing financial and market information
We Welcome Your Opinions
At Hang Seng Bank, we are committed to providing you with premium customer services. Your opinions or suggestions will enable us to serve you better. You may send us your opinions and suggestions by
various channels
.
We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your case and will endeavour to reply to you within 30 days. All your opinions and complaints will be reflected to the management.