Important
Please read the following carefully before you retrieve, print or complete any of our application forms available here:
(i) In the event that any of our application forms shown or appeared on screen (the "Visual Form") is retrieved and printed and any words or provisions contained in such application form in printed format (the "Printed Form"), when compared with the Visual Form, are howsoever mis-spelled or omitted, you are advised to review the Visual Form carefully and to ascertain the exact words or provisions so mis-spelled or omitted.
(ii) For the avoidance of doubt, in case of any inconsistency, contradiction or difference of whatever kind between the Visual Form and the Printed Form, the Visual Form shall prevail.
(iii) Upon completing and signing the Printed Form, you shall be deemed to have read and understood the contents of the Visual Form and have agreed to all the provisions contained therein and to have agreed and undertaken not to raise any objection whatsoever in connection with any inconsistency, contradiction or difference of whatever kind between the Visual Form and the Printed Form.
Personal
Business
Account Services
Account Services
Loans
Business e-Banking
Cards
Credit Cards
Insurance
Cash Management and Payment Services
Investment
IBS Account
Payment Services
Insurance
Mortgage
Trade Services (Hong Kong)
Trade Services (Macau)
Personal
Account Services
e-Banking Daily Limit Maintenance Form
e-Banking Bill Payment Registration / Amendment Form
Personal e-Banking Service Changes Form
The HKD Passbook / Statement Savings Account and ATM Savings Account Conversion / Consolidation Form
Loans
Handy Cash Personal Instalment Loan
[APPLY ONLINE
/
DOWNLOAD FORM]
Self-fulfilment Interest-free Instalment Plan
[APPLY ONLINE
/
DOWNLOAD FORM]
Handy Cash Personal Revolving Loan
[APPLY ONLINE
/
DOWNLOAD FORM]
Top-up Loan
[APPLY ONLINE
/
DOWNLOAD FORM]
Unsecured Overdraft Facility
[APPLY ONLINE
/
DOWNLOAD FORM]
Secured Overdraft Facility
[APPLY ONLINE]
Car Loan
[APPLY ONLINE
/
DOWNLOAD FORM]
Cards
Credit Cards
Hang Seng Credit Card
[APPLY ONLINE]
Hang Seng Credit Card Supplementary Card
[APPLY ONLINE]
(for existing Hang Seng Credit Card Customers)
Hang Seng e-shopping MasterCard
[DOWNLOAD FORM]
(for existing Hang Seng Credit Card Customers)
Hang Seng e-shopping MasterCard
[APPLY ONLINE]
(for non-Hang Seng Credit Card Customers)
Hang Seng Credit Card (For Tertiary Institution Students)
[APPLY ONLINE]
Hang Seng Platinum Card
[APPLY ONLINE]
JCB Card
[APPLY ONLINE]
MPOWER Card
[APPLY ONLINE]
enJoy Card
[APPLY ONLINE]
MUJI Card
[APPLY ONLINE]
MegaBox Card
[APPLY ONLINE]
Forever Friends Card
[APPLY ONLINE]
The Chinese University of Hong Kong Credit Card
[APPLY ONLINE]
(for students only)
The Chinese University of Hong Kong Credit Card
[APPLY ONLINE]
(for alumni and full-time staff only)
City University of Hong Kong Card
[APPLY ONLINE]
(for students only)
City University of Hong Kong Card
[APPLY ONLINE]
(for alumni and full-time staff only)
Hong Kong Baptist University Credit Card
[APPLY ONLINE]
(for students only)
Hong Kong Baptist University Credit Card
[APPLY ONLINE]
(for alumni and full-time staff only)
School of Continuing Studies CUHK Credit Card
[APPLY ONLINE]
(for students only)
School of Continuing Studies CUHK Credit Card
[APPLY ONLINE]
(for alumni and full-time staff only)
University Affinity Card Supplementary Card
[APPLY ONLINE]
(for existing University Affinity Credit Card customers and not applicable to full-time students)
JAL Hang Seng Card
[APPLY ONLINE]
Octopus Automatic Add-Value Service Application
For Existing Credit Card Customer
[APPLY ONLINE]
For Non Credit Card Customer
[APPLY ONLINE]
Hang Seng Cash Dollars Rewards Programme Redemption Form
[DOWNLOAD FORM]
Insurance
General Insurance
Application Forms
Domestic Helper Insurance Plan
(English Version)
Personal Accident Insurance Plan
(English Version)
Home Care Plan
(English Version)
Travelsure Protection Plan
(English Version)
Hospital Cash Plan
(English Version)
Claim Forms
Travelsure Protection Plan Claim Form
(Form No. HSI77)
Third Party Liability Accident Report
(Form No. HSI78)
Employees' Compensation Insurance Notice of Accident
(Form No. HSI79)
Hospital Cash Plan Claim Form
(Form No. HSI80)
Personal Accident Insurance Claim Form
(Form No. HSI81)
Burglary/Theft/Robbery Loss Claim Form
(Form No. HSI82)
Report of Motor Car Accident
(Form No. HSI84)
Credit Card Purchase Protection Plan Claim Form
(Form No. HSI85)
Claim Form
(Form no. HSI211)
Fire / Home Care Insurance Claim Form
(Form no. HSI212)
Others
Policy Amendment Application Form
(Form No. HSI30)
Personal Information Collection Statement
(applicable to enrolling Travelsure Protection Plan)
Personal Information Collection Statement
(applicable to enrolling other general insurance plans)
Life Insurance
Applications - additional information
Form of Additions, Amendments or Corrections at Application
(Form No. IL89)
Medical Report Authorization Form
(Form No. IL88)
Customer Protection Declaration Form
(English Version) (Form No. IL78)
Policy Changes
Request for Policy Change - Non-Financial
(Form No. IL11)
Request for Policy Change - Financial related items
(Form No. IL12)
Assignment of Policy as Collateral Security
(Form No. IL09)
Transfer of Policy Ownership
(Form No. IL10)
Others
Application for Policy Loan, Withdrawal of Accumulated Policy Dividends / Cash Endowment / Educational Payment & Fund Withdrawal
(Form No. IL06)
Lost Policy Declaration
(Form No. IL07)
Direct Debit Authorisation
(Form No. IL03)
Personal Information Collection Statement
(Form No. IL108)
Investment
Investment Fund Services
Advanced Switching*
* The Advanced Switching Services are provided by Hang Seng Bank Limited (the "Bank"). Customers applying for the Advanced Switching Services are in effect instructing the Bank to apply for fund redemption and subscription (with
advance
provided by the Bank) simultaneously.
Payment Services
Hang Seng Comprehensive Direct Debit Authorisation Form
Mortgage
Mortgage Loan / Property Overdraft Application Form
Mortgage Insurance Programme Loan Application Form
95% "Top Up" Mortgage Loan Application Form
Home Ownership Scheme/ Buy or Rent Option/ Tenant Purchase Scheme Mortgage Loan Application Form
Change of Mortgage Loan Repayment Terms Application Form
Request/ Photocopy of Documents
Business
Account Services
Phone Banking and ATM Services (Non-Personal Customer) Application Form
Phone Banking and ATM Services (Non-Personal Customer) Amendment Form
Phone Banking and ATM Services (Non-Personal Customer) Usage Amendment Form
Deposit Card Application Form (For Non-Personal Customers)
Deposit Card Amendment Form (For Non-Personal Customers)
Business e-Banking
For Applicant:
Application Form
(For full service, including Sample Application Form)
Application Form
(for Basic Services)
Amendment / Termination Form
Supplementary Sheet For Application / Amendment / Termination Form
( For Designated Portfolio Accounts )
Commercial Card / Corporate Card Account(s) Services Application /Amendment Form
For Applicant: (for MPF Services only)
Application Form
(For non-Bank customer)
Amendment / Termination Form
(For non-Bank customer)
For Related Company:
Letter of Authority
Amendment / Termination of Letter of Authority
Other Documents:
Terms and Conditions
Service Reactivation / Change of User Information Request Form
Hang Seng MPF Scheme (Employer) Direct Debit Authorization
Super Trust
Super Trust Plus
Simple Choice
Credit Cards
Hang Seng Commercial Card Application Form
[APPLY ONLINE
/
DOWNLOAD FORM]
Card Merchant Service / Octopus Merchant Service Enquiry Form
Cash Management and Payment Services
Application for Autopay Services
Card Merchant Service / Octopus Merchant Service Enquiry Form
IBS Account
Application Form
Amendment Form
Supplementary Sheet To Phone Banking Services(Application/Amendment)
Insurance
Claim Forms
Third Party Liability Accident Report
(Form no. HSI78)
Employees' Compensation Insurance Notice of Accident
(Form no.HSI79)
Burglary / Theft / Robbery Loss Claim Form
(Form no.HSI82)
Report of Motor Car Accident
(Form no. HSI84)
Mainland China Accident Emergency Medical Protection Plan Claim Form
(Form no. HSI132)
Claim Form
(Form no. HSI211)
Fire / Home Care Insurance Claim Form
(Form no. HSI212)
Trade Services (Hong Kong)
Please ensure you have read and understand the relevant terms and conditions as provided for the applications before completing the downloaded forms. Upon completing and signing the downloaded forms, you shall be deemed to have read and understood the relevant terms and conditions that are applicable to the relevant applications and agreed to be bound by them.
1.
Click
here
to download all Trade Services (Hong Kong) e-Forms V3.00.
2.
Save it to your hard disk and unzip the file.
3.
Open the file ‘index.html’.
Exports
Export Draft
Export Bills/Documents Handling Instructions
Letter Of Indemnity
Undertaking For Packing Loan
Application For Transfer Of Credit In Its Entirety
Application For Partial Transfer Of Credit With or Without Substitution Of Invoices And/Or Draft
Application For Amendment To Transferred Credit
Application For Export Trade Loan
Imports
Irrevocable Documentary Credit Application
Application For Amendment To Documentary Credit
Marine Insurance Proposal
Application For Shipping Guarantee/Air Transport Release
Trust Receipt
Application For Import Trade Loan
DC Advising and Import and Export Advices
Advice-at-Once Application / Amendment Form
Factoring
Notification of Receivables
Prepayment Request
Notification Of Returned Goods And/Or Allowances
Buyers Credit Limit Application Form
'MainlanDirect' Trade Services
'MainlanDirect' Application Form
Trade Services (Macau)
Please ensure you have read and understand the relevant terms and conditions as provided for the applications before completing the downloaded forms. Upon completing and signing the downloaded forms, you shall be deemed to have read and understood the relevant terms and conditions that are applicable to the relevant applications and agreed to be bound by them.
1.
Click
here
to download all Trade Services (Macau) e-Forms V3.00.
2.
Save it to your hard disk and unzip the file.
3.
Open the file 'index.html'.
Exports
Export Draft
Export Bills/Documents Handling Instructions
Letter Of Indemnity
Undertaking For Packing Loan
Application For Transfer Of Credit In Its Entirety
Application For Partial Transfer Of Credit With or Without Substitution Of Invoices And/Or Draft(s)
Application For Amendment To Transferred Credit
Application For Export Trade Loan
Imports
Irrevocable Documentary Credit Application
Application For Amendment To Documentary Credit
Application For Shipping Guarantee/Air Transport Release
Trust Receipt
Application For Import Trade Loan
Factoring
Notification of Receivables
Prepayment Request
Notification Of Returned Goods And/Or Allowances
Buyers Credit Limit Application Form
Form, Forms, Form, Forms, Form, Forms, Form, Forms, Form, Forms