Frequently Asked Questions (FAQs)
General ETF Questions

Questions relating to the 3 ETFs managed by Hang Seng Investment Management Limited (i.e. HSI ETF, HS H-Share ETF and HS FXI25 ETF) ("Hang Seng's ETF(s)")



General ETF Questions

What is an ETF?
ETF stands for exchange traded fund.

ETF is an open-ended fund that can be traded like a share on a stock exchange. ETF is also an index-tracking collective investment fund that aims to track the performance of the underlying index by holding a portfolio of the constituent stocks of that index. ETFs have been issued in many countries/territories, such as the United States, Canada, Japan, Singapore and Hong Kong. As of 31 January 2005, there were 423 ETFs worldwide with USD306.55 billion of assets under management.
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What does an ETF aim to achieve?
Most ETFs are designed to match as closely as practicable the performance of the underlying index. For example, TraHK, the first ETF listed in Hong Kong, is designed to track the performance of the Hang Seng Index.
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How does an ETF track the performance of the underlying index?
Tracking is usually achieved by using full replication or representative sampling strategies.

Using a full replication strategy means that the ETF will invest in the constituent stocks of the underlying index in substantially the same weightings these stocks have in the index, and hence, the performance of the ETF will closely match the performance of that index. In Hong Kong, TraHK adopts a full replication strategy to track the performance of the Hang Seng Index and holds constituent stocks of Hang Seng Index in substantially the same weightings these stocks have in the Hang Seng Index.

An ETF adopting a representative sampling strategy holds a sample of stocks that have similar features such as market capitalisation, industry weights and liquidity to the underlying index. ETFs that use this strategy tend to have a higher risk of tracking error than those using a replication strategy.
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Management of ETF
Most ETFs are passively managed by fund managers who will invest in the constituent stocks of the underlying index according to their respective weightings in the underlying index.

When a constituent stock or its weighting in the underlying index changes, fund managers are responsible for implementing the necessary adjustments to the ETF's portfolio of stocks to ensure that the composition and weightings of the stocks held by the ETF closely corresponds to those of the underlying index.
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Transactions in primary and secondary markets
ETF units are traded on the stock exchange (i.e. the secondary market), while the creation and redemption of ETF units can usually only be made through participating dealers (i.e. the primary market), but these kind of transactions are normally made in large, pre-defined blocks of units. New units of an ETF are created when participating dealers, deliver a creation basket of constituent stocks of the underlying index and a cash component (for rounding adjustment, accrued dividend etc.) to the fund manager of ETF. On the other hand, on redemption of ETF units participating dealers can obtain from the ETF the constituent stocks of the underlying index and a cash component when they present a prescribed number of ETF units to the fund manager of ETF.
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Market Price of ETF
The market prices of ETF units are largely based on the net asset value ("NAV") per unit of the ETF. However, as ETF units are traded on the stock exchange, their market prices may, due to the forces of supply and demand, diverge from their NAV per unit. With the presence of the creation and redemption mechanism, the divergence should be minimal under normal situations.
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Comparison between ETFs and traditional open-ended investment funds
Similarities:
  Liquidity
  Investors of both ETFs and traditional open-ended investment funds can exit from their investment, if they wish, by selling the ETF units on the stock exchange for the former and redeeming the units for the latter. Market makers may be designated to promote the liquidity of ETF units on the stock exchange on which they are traded while investors of a traditional open-ended investment fund can subscribe for, redeem and/or switch their fund units on any dealing day of that fund. But investors should be aware that there is no guarantee in respect of the liquidity of both types of investments.

Differences:
1. Trading mechanism
  ETFs
  Investors can buy or sell ETF units on a stock exchange through their stock brokers or banks.
  Transactions can be conducted continuously anytime during exchange trading hours on each exchange trading day.
  Traditional open-ended investment funds
  Investors can subscribe for, redeem and/or switch fund units directly with the fund managers or through the fund distributors.
  Dealing in fund units may be made once before the cut-off time on each dealing day of the fund.
2. Investment costs
  ETFs
  When investors trade ETF units, they have to pay brokerage commission and other fees and expenses payable for dealing on the stock exchange.
  The rate of management fees and trustee fees of ETFs are lower than those of traditional open-ended investment funds.
  Generally speaking, the overall investment costs of ETFs are lower than that for traditional open-ended investment funds.
  Traditional open-ended investment funds
  When investors subscribe for or redeem traditional open-ended investment funds, they usually have to pay subscription fees and redemption fees respectively.
  Management fees and trustee fees for traditional open-ended investment funds are generally higher than those for ETFs.
  Generally speaking, the overall investment costs of traditional open-ended investment funds are higher than that for ETFs.
3. Prices
  ETFs
  The prices for ETF units are largely based on their NAV, but since ETF units are traded on a stock exchange, their market prices may diverge from their NAV due to market demand and supply for ETF units.
  ETFs enjoy higher transparency as information on price quotations are disseminated continuously by the stock exchange during exchange trading hours.
  Traditional open-ended investment funds
  Unit prices for subscriptions and redemptions are determined solely by reference to the fund's NAV.
  Fund prices are only published/released once for each dealing day.

A brief comparison between ETFs and traditional open-ended investment fund:

  ETFs Traditional open-ended investment funds
Trading channel Through stock exchange Directly with the fund manager or through the fund distributors
Trading period Intraday during exchange trading hours Subscription and redemption applications before the cut-off time on the fund dealing day
Overall Investment cost Lower Higher
Price Determined by market supply and demand Determined based on NAV of the fund
Price quotation Disseminated continuously by the stock exchange during its trading hours Published/released once by the fund manager for each dealing day of the fund

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Key benefits of an ETF
DIVERSIFICATION
An ETF represents an investment portfolio, which provides diversification across many shares through a single investment.

GLOBAL EXPOSURE
Some ETFs invest in a pool of overseas securities, offering investors exposure to a foreign market.

TRADES LIKE A SHARE
ETF units are traded like shares listed on a stock exchange, and are tradable anytime during the trading hours of the stock exchange. Moreover, market makers may be designated to promote the liquidity of ETF units.

LOW TRANSACTION COSTS
Generally, ETFs have lower transaction costs than traditional open-ended investment funds. The transaction costs of trading an ETF are similar to those of trading stocks, including brokerage and other relevant fees and expenses payable for dealing on the stock exchange.

HIGH TRANSPARENCY REGARDING INFORMATION DISSEMINATION
Since ETFs are exchange-listed instruments, they have to comply with the information disclosure requirements of the relevant stock exchanges. The level of the index and the constituent stocks which make up the index are publicly available information that investors can easily access. Price quotations of ETF Units for potential buyers and sellers are disseminated continuously during exchange trading hours.

LOWER INVESTMENT AMOUNT
The amount required for investment in one board lot of ETF Units is generally lower than the amount of minimum investment required for a traditional open-ended investment fund.
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Uses of ETFs
1. Trading
Investors who have a view on the general direction of a stock market and at the same time want to reduce risk of concentration on any particular stock can choose to trade ETFs. If they are optimistic about the market, they can buy ETF units. In contrast, they can, subject to applicable laws, rules and regulations short sell ETF units in case they have a pessimistic view about the market provided they have already made an agreed arrangement with their brokers.

2. Hedging
ETF can be used as a hedging instrument. If investors hold a portfolio of stocks and they want to hedge against the risk of a market downturn, they can, subject to applicable laws, rules and regulations, short sell ETF units to hedge the risks posed by falling prices of that portfolio of stocks in case of the market downturn.

3. Arbitrage
Sophisticated investors can take advantage of the arbitrage opportunities posed by the differentiation in market prices among the ETF Units, constituent stocks of the underlying index and related derivatives contract (if available). Taking the TraHK as an example, such investors can try to find arbitrage opportunities posed by the differentiation in market prices among TraHK, constituent stocks of the Hang Seng Index and Hang Seng Index Futures contract.
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How can I invest in an ETF?
In Secondary Market
You can invest in an ETF by simply opening an account with an authorised stock broker and invest in an ETF just like purchasing and holding listed securities.

In Primary Market
If you intend to invest a substantial amount in an ETF, you may contact one of the ETF's Participating Dealers (PD). The PD can help you to create ETF units through an "In-kind Creation" arrangement with the ETF's fund manager, with applicable transaction fees and brokerage commission agreed upon between you and the PD.
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Will ETFs pay dividends to investors?
It depends on the dividend distribution policy of the relevant ETF. Generally speaking, most ETFs pay dividends on a regular basis to investors.
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What are the risks of investing in ETFs?
The risks of investing in ETFs include but are not limited to the following points:
To the extent that the underlying index concentrates in the securities of a particular industry or group of industries, the performance of ETF could be more volatile than the performance of less concentrated funds.
Like other index-tracking funds, ETF is not actively managed meaning the fund manager does not have the discretion to select stocks individually or to take defensive positions in declining markets. Hence, any fall in the underlying index will result in a corresponding fall in the value of the ETF.
On the other hand, no assurance can be given that the performance of the ETF will be identical to the performance of the underlying index due to many factors.
Although the ETF Units will be listed on an stock exchange, there can be no assurance that active trading in the ETF units can be maintained
The market price of the ETF unit could be higher or lower than its NAV per unit due to market demand and supply, liquidity and scale of trading spread in the secondary market and will fluctuate during the trading day.

In general, you should consider if investment in ETFs is a suitable investment for you in terms of your own circumstances and financial position, your investment objective and your risk appetite. You should read in detail the offering documents of the relevant ETF and consider all the risks of investing in the relevant ETF. Please note that prices of units in the ETF and the income from them can fall as well as rise and you may suffer a capital loss in your investment in the relevant ETF. In addition, you should avoid excessive investment in any single type of investment (in terms of its proportion of your overall investment portfolio) including any proposed investment in the relevant ETF so as to avoid your investment portfolio being over-exposed to any particular investment risk.
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Questions relating to the 3 ETFs managed by Hang Seng Investment Management Limited (i.e. HSI ETF, HS H-Share ETF and HS FXI25 ETF) ("Hang Seng's ETF(s)")

How can I buy or sell Units in Hang Seng's ETF(s)?
You can buy or sell Units in Hang Seng's ETF(s) through your broker or bank securities account anytime during trading hours of the Stock Exchange of Hong Kong Limited (the "SEHK"). The stock code of HS FXI25 ETF is 2838 with 100 Units per board lot, that of HSI ETF is 2833 with 100 Units per board lot, and that of HS H-Share ETF is 2828 with 200 Units per board lot. The transaction costs in respect of dealing in Units in Hang Seng's ETF(s) are listed below for reference. Please refer to the Hong Kong Offering Document of the individual ETF for details.

 
Brokerage Approx. 0.2% - 0.4% (varies from broker to broker)
SFC Transaction Levies 0.005%
SFC Investor Compensation Levy 0.002%
SEHK Trading Fee 0.005%
Stamp Duty* Approximate 0.1%
Purchase Order Handling Fee (Varies from broker to broker)

* Stamp duty is HK$1 for every HK$1,000 of transaction amount or part thereof
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How are the market prices of Units in Hang Seng's ETF(s) determined?
It is expected that the market price of Units in Hang Seng's ETF(s) will normally approximate its net asset value (NAV) per Unit. However, due to the forces of market supply and demand, market prices of Units in Hang Seng's ETF(s) may differ from the NAV per Unit of the relevant Hang Seng's ETF, which is calculated by adding the market value of stocks it holds, cash, and other assets of the relevant Hang Seng's ETF, subtracting its liabilities, and dividing the result by the number of Units outstanding.
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What are the risks of investing in Hang Seng's ETF(s)?
Before deciding whether or not to invest in a Hang Seng's ETF, you should consider your own circumstances, financial position, investment objective, investment experience and risk appetite to see if investment in the relevant Hang Seng's ETF is suitable for you. Please note that prices of Units in the relevant Hang Seng's ETF and the income from them can fall as well as rise and you may suffer a capital loss in your investment in the relevant Hang Seng's ETF. In addition, you should avoid excessive investment in any single type of investment (in terms of its proportion of your overall portfolio) including any proposed investment in the relevant Hang Seng's ETF so as to avoid having your investment portfolio being over-exposed to any particular investment risk. You should read in detail the Hong Kong Offering Document of the relevant Hang Seng's ETF and consider all the risks involved. Generally speaking, such risks include but are not limited to:
To the extent that the index tracked by the relevant Hang Seng's ETFconcentrates in the securities of a particular industry or group of industries, the Manager may similarly concentrate that Hang Seng's ETF's investment. That Hang Seng's ETF's performance could be heavily affected by the performance of that industry or group of industries.
Like other index-tracking funds, each Hang Seng's ETF is passively managed. The Manager does not have the discretion to select stocks individually or to take defensive positions in declining market. Hence, any fall in the relevant Index will result in a corresponding fall in the value of the relevant Hang Seng's ETF.
No assurance can be given that the performance of a Hang Seng's ETF will be identical to the performance of the relevant Index.
Although Units in each Hang Seng's ETF are listed on the SEHK, there can be no assurance that active trading in such Units can be maintained.
The market price of a Hang Seng's ETF Unit could be higher or lower than its Net Asset Value ("NAV") per Unit due to market demand and supply, liquidity and scale of trading spread in the secondary market and will fluctuate during the trading day.
Although Units in each Hang Seng's ETF are listed on the SEHK, such Units may be delisted from the SEHK. In such circumstances, the Manager may, in consultation with the Trustee, seek the relevant regulator's prior approval to operate the relevant Hang Seng's ETF as a traditional index fund and will notify the investors accordingly. Alternatively, the Manager may liquidate the relevant Hang Seng's ETF if the Trustee deems it to be in the best interests of investors and will notify the investors accordingly. Investors would then receive NAV per Unit (which may be higher or lower than the amount (per Unit) paid by the investors at the time of original investment) as of the date of liquidation as a result of the Manager having to liquidate all of that Hang Seng's ETF 's investments.

In relation to the HS H-Share ETF and the HS FXI25 ETF, investors should note that in tracking the relevant Indexes, these two Hang Seng's ETFs will be investing in the constituent stocks of the relevant Indexes with reference to their respective weightings in those Indexes. Certain constituent stocks of the relevant Indexes are shares of mainland Chinese companies which have substantial business exposure to growth opportunities in mainland China. Thus, investors in such Hang Seng's ETFs are subject to the risks of investing in emerging markets generally and in particular, all risks specific to investments associated with the China market.

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What are the fees, charges and expenses involved in investing in Hang Seng's ETF(s)?
Investors trading via the SEHK will have to pay transaction costs as set out in the section "How can I buy or sell Units in Hang Seng's ETF(s)?". Currently, all Hang Seng ETFs will pay management fee and trustee fee to the Manager and the Trustee respectively. Investors should refer to the Hong Kong Offering Document of the relevant Hang Seng's ETF for full details of the relevant fees, charges and expenses. Investors should also note that fee may change and they should check for, from time to time, the information with respect to the relevant Hang Seng's ETF (including any change in fees) at the Notice to Unitholders section of this web site.
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What strategy does the Manager apply in achieving the investment objective of the HSI ETF?
The Manager primarily to adopt a replication strategy to achieve the investment objective of the HSI ETF. When there is a change in the constituent stock(s) of the Hang Seng Index or their weightings in it, the Manager will be responsible for implementing any adjustment to the ETF's portfolio of stocks to ensure that the composition and weighting of Index Shares held by the HSI ETF closely correspond to that of the constituent stocks of the index.
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What strategy does the Manager apply in achieving the investment objective of the HS H-Share ETF?
The Manager intends to adopt a replication strategy to achieve the investment objective of the HS H-Share ETF. When there is a change in the constituent stock(s) of the H-Share Index or their weightings in it, the Manager will be responsible for implementing any adjustment to the ETF's portfolio of stocks to ensure that the composition and weighting of Index Shares held by the HS H-Share ETF closely correspond to that of the H-Share Index's constituent stocks.
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What strategy does the Manager apply in achieving the investment objective of the HS FXI25 ETF?
The Manager primarily to adopt a replication strategy to achieve the investment objective of the HS FXI25 ETF. When there is a change in the constituent stock(s) of the FTSE/Xinhua China25 Index or their weightings in it, the Manager will be responsible for implementing any adjustment to the ETF's portfolio of stocks to ensure that the composition and weighting of Index Shares held by the HS FXI25 ETF closely correspond to that of the FTSE/Xinhua China25 Index's constituent stocks.
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Can I redeem my HSI ETF Units for Hang Seng Index's constituent stocks?
You will only be able to redeem your Units in return for Hang Seng Index's constituent stocks if you hold a minimum of 50,000 Units. Such in-kind redemption can be dealt with through Participating Dealers. For details, please refer to the Hong Kong Offering Document of HSI ETF.
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Can I redeem my HS H-Share ETF Units for H-Share Index's constituent stocks?
You will only be able to redeem your Units in return for H-Share Index's constituent stocks if you hold a minimum of 100,000 Units. Such in-kind redemption can be dealt with through Participating Dealers. For details, please refer to the Hong Kong Offering Document of HS H-Share ETF.
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Can I redeem my HS FXI25 ETF Units for FTSE/Xinhua China 25 Index's constituent stocks?
You will only be able to redeem your Units in return for FTSE/Xinhua China 25 Index's constituent stocks if you hold a minimum of 50,000 Units. Such in-kind redemption can be dealt with through Participating Dealers. For details, please refer to the Hong Kong Offering Document of HS FXI25 ETF.
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How can I obtain market and trading information and other information about Hang Seng's ETFs and the related Indexes?
Real-time trading information of Hang Seng's ETFs will be available on the teletext screen of SEHK. Real-time updates about the related Indexes can be obtained through Reuters, Bloomberg, Moneyline Telerate and on www.hsi.com.hk and www.ftsexinhua.com (as the case may be). Investors are advised to actively check the information on the relevant Hang Seng's ETF on a regular basis at this web site since information may materially impact on their investment holdings. The Manager may not issue any separate notice or newspaper notice regarding changes of the relevant Hang Seng's ETF.
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The information or opinion in this web page is for reference under general situations only and should not be considered as professional advice or a solicitation to invest in any of the investments mentioned herein. Hang Seng Investment does not guarantee the accuracy or completeness of any information or opinion in this web page and will not assume any liability in relation to the use or reliance of any information or opinion in this web-page. Investors should consider their own investment objectives, financial position or particular needs before making any investment decision and should also consult their own independent investment adviser where necessary. Investors should note that investment involves risks and that the value of investments can go down as well as up. Past performance is not indicative of future performance. Investors should be aware that exchange traded funds are different from a typical unit trust and should read the offering document of the relevant fund in detail before making any investment decision.