e-Alert Service Plan and Charges Q: What are the different e-Alert Service Plans that Hang Seng Bank offers? A: For Financial Management and Personal Events e-Alerts: Service plan that is available to you would depend on your banking relationship with Hang Seng Bank: Service Plans for Details Prestige Banking customers • All e-mail e-Alert(s) is/are free of charge • SMS e-Alerts: HKD 0.8 per e-Alert Preferred Banking customers • All e-mail e-Alert(s) is/are free of charge. • SMS e-Alerts: HKD 0.8 per e-Alert Green Banking customers / Integrated Account Banking customers • All e-mail e-Alert(s) is/are free of charge • SMS e-Alerts: HKD 0.8 per e-Alert Credit Card Account customers • All e-mail e-Alert(s) is/are free of charge • SMS e-Alerts: Not Applicable Other customers • All e-mail e-Alert(s) is/are free of charge • SMS e-Alerts: HKD 1 per e-Alert