Spyware is a computer software programme that installs itself without a user’s permission and does not inform the user what information it is gathering from the computer and how it is using it. It transmits collected information to an unauthorised organisation that uses it to make a profit in some way. It can lead to security issues such as ‘Keylogging’, ‘Confidential Information Leakage’ and ‘Compromise Computer Security’.
	To prevent spyware installation without your consent, remember not to download any freeware onto computer that you use to access Internet banking. Always run an anti-virus software program and/or anti-spyware software before you download other programs or open emails. Update your anti-virus software and Windows security patches. Change your Internet banking password REGULARLY to protect your personal data.