Who We Are

Founded in 1933, Hang Seng Bank is one of Hong Kong's largest listed companies and among the 50 largest listed banks in the world in terms of market capitalisation (HK$176.2bn as at the end of December 2011).

In Hong Kong, we serve over half the adult population through about 220 service outlets. We also maintain a branch in Shenzhen for foreign currency wholesale business, branches in Macau and Singapore, and representative offices in Xiamen and Taipei.

Established in 2007 and headquartered in Shanghai, wholly owned mainland China subsidiary Hang Seng Bank (China) Limited operates a network of 42 outlets in Beijing, Shanghai, Guangzhou, Shenzhen, Dongguan, Fuzhou, Nanjing, Hangzhou, Ningbo, Tianjin, Kunming, Foshan, Zhongshan, Huizhou and Xiamen.

A list of our principal subsidiaries as at 31 December 2011 and as defined in Section 2 of the Hong Kong Companies' Ordinance can be found in Note 37 of the 'Notes to the Financial Statements' in our 2011 Annual Report.

We hold a 12.8% stake in Industrial Bank Co., Ltd, a Mainland national bank headquartered in Fuzhou in Fujian province, and a 20% stake in Yantai Bank Co., Ltd, a city commercial bank in Shandong province.

We are an indirectly held, 62.14%-owned, subsidiary of HSBC Holdings plc, and a principal member of the HSBC Group - one of the world's largest banking and financial services organisations.


What We Do

Customer Groups
Our business is structured into Retail Banking and Wealth Management, Commercial Banking, Corporate Banking, Treasury and Other.

Retail Banking and Wealth Management
Retail Banking and Wealth Management provides banking and wealth management services to personal customers. Banking services include deposits, credit cards, mortgages and other retail lending. Wealth management includes investment, insurance and private banking services.

Retail Banking and Wealth Management contributed HK$6,623m, or 34.5%, to our profit before tax in 2011.

Commercial Banking
Commercial Banking manages middle-market company and small and medium-sized enterprise relationships and specialises in trade-related financial services.

Commercial Banking contributed HK$5,031m, or 26.2%, to our profit before tax in 2011.

Corporate Banking
Corporate Banking handles relationships with large corporate and institutional customers.

Corporate Banking contributed HK$1,843m, or 9.6%, to our profit before tax in 2011.

Treasury engages in balance sheet management. It also manages the funding and liquidity positions of Hang Seng and other market risk positions arising from banking activities.

Treasury contributed HK$4,227m, or 22%, to our profit before tax in 2011.

Other mainly represents the management of shareholders' funds and investments in premises, investment properties and equity shares.

Other contributed HK$1,489m, or 7.7%, to our profit before tax in 2011.

Business milestones for 2011 can be found in the 'Major Milestones' section of our 2011 Annual Report.