General Terms and Conditions

  1. The promotion period is from 1 April 2024 to 29 June 2024, both dates inclusive ("Promotion Period").
  2. The below offer is applicable to Hang Seng Bank Limited’s (“the Bank”) Cross-boundary WMC Southbound customers (“Eligible Customers”).
  3. Unless otherwise specified, this promotion is not applicable to Business Banking customers and Private Banking customers.
  4. No person other than the customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
  5. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  6. These Terms and Conditions are subject to prevailing regulatory requirements.
  7. The Bank reserves the right to suspend, vary or terminate this promotion and the relevant offers at any time and to amend the relevant Terms and Conditions from time to time without prior notice.
  8. In case of any disputes, the decision of the Bank on all matters relating to this promotion and the relevant offers shall be final and binding on all the parties concerned. This promotion and the relevant offers are subject to the Terms and Conditions for the relevant products or services. If there is any inconsistency between the Terms and Conditions for the relevant products or services and these Terms and Conditions, these Terms and Conditions shall prevail.
  9. In case of any discrepancy between the English and the Chinese versions of these Terms and Conditions, the English version shall prevail.

  10. Terms and Conditions for Remittance Offer – Up to HKD4,800 Cash Rebate (the “Remittance Offer”)

  11. During the Promotion Period, an Eligible Customer who successfully completed a net remittance from the Cross-boundary WMC Southbound Remittance Account (the “Remittance Account”) to the Cross-boundary WMC Southbound Investment Account (the “Investment Account”) via “Cross-Border View and Transfer” in Hang Seng Personal e-Banking or Mobile App reaching the designated amount in the table below, and completing any amount of foreign currency exchange or subscribing any amount of eligible cross-border wealth management products, including investment funds, bonds, certificates of deposit products and time deposits ("Designated Products") are eligible to enjoy the Cash Rewards below:
    The designated net remittance amount to the Investment Account Cash Rewards Amount
    Every RMB500,000 HKD800 (Capped at HKD4,800)

    Definition of the Net Remittance Amount

    Net Remittance Amount means the accumulated remittance amount from the Remittance Account to the Investment Account minus the accumulated remittance amount from the Investment Account to the Remittance Account during the Promotion Period. All the related remittance amounts shall be based on the records of the Bank.

  12. Eligible Customers are entitled to the Cash Reward of the Remittance Offer once only with the maximum amount of Cash Reward capped at HKD4800 for each Eligible Customer. The relevant cash reward will be credited in Hong Kong dollars into the Cross-boundary WMC Southbound Investment Account of the Eligible Customers on or before 30 September 2024. Eligible Customers must not terminate the relevant Cross-boundary WMC Southbound Investment Account when the relevant cash reward is credited in order to enjoy the cash reward.

    Illustrative Example

    Assume that an Eligible Customer subscribes to an eligible fund of HKD100,000 on 10 April 2024, and sets up the following remittance during the promotion period:
    Period of remittance Accumulated remittance amount from the Remittance Account to the Investment Account
    (a)
    Accumulated remittance amount from the Investment Account to the Remittance Account
    (b)
    Net Remittance Amount
    (a) – (b)
    April to June 2024 RMB3,000,000 RMB500,000 RMB2,500,000
    With the Final Net Remittance Amount of RMB2,500,000, the Eligible Customer is entitled to:
    HKD800 x 5 = HKD4,000 cash reward

RMB currency risk
RMB is subject to foreign exchange control and restrictions by the mainland Chinese central government. There may be additional rules, regulations and restrictions under contemplation or to be issued by any authorities in mainland China that may be relevant to RMB conversion. The Customer should take reasonable steps to check for updates and details before giving instructions for RMB conversion. The exchange rate of RMB may vary from time to time. There is no guarantee that RMB will not depreciate. The exchange rate of RMB traded outside mainland China (“Offshore RMB”) will be affected by, amongst other things, foreign exchange control imposed by the mainland Chinese central government from time to time. The Customer will incur currency conversion costs (being the spread between the purchase and sale of Offshore RMB) and be subject to exchange rate fluctuation risks in any such currency conversion.

Foreign exchange risk
If the eligible products that are traded by the Customer are not denominated in RMB, the Customer may have to convert RMB into the relevant foreign currency when the Customer invests in that foreign currency denominated eligible product. The Customer will be exposed to exchange rate risk. Besides, if the relevant foreign currency is subject to exchange control, it is possible that the Customer may not receive the relevant foreign currency upon redemption or sale of the relevant foreign currency denominated eligible products. The relevant foreign currency denominated eligible products may also be subject to liquidity risk, credit and insolvency risks of the product issuers.

Risk Disclosure of Investment Funds
Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.

Important Risk Warning of Bond or Certificate of Deposit Product
  • Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
  • Bonds are not deposits and should not be treated as substitute for conventional time deposits.
  • Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
  • Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
  • The above is not an exhaustive list of risk factors. Please refer to the section on “Risk Factors” in the relevant “Bond / Certificate of Deposit Trading Services” Factsheet to understand other risk factors applicable to bonds and CDs.
  • The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
  • No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions (“Market Information”) provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
  • Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.