Hang Seng Preferred Banking Welcome Offers Promotion (January -
April 2024) – Terms and Conditions
General Terms and Conditions:
- Unless otherwise specified, the promotion period of Hang Seng Preferred Banking Welcome Offers Promotion is from 1 January 2024 to 14 April 2024, both dates inclusive (“Promotion Period”).
- Each Eligible Customer can only enjoy the offers once unless otherwise specified. The offers cannot be used in conjunction with other promotional offers of the same product offered by Hang Seng Bank Limited (the “Bank”).
- The Bank reserves the right to suspend, vary or terminate this promotion and the related offers and to amend these terms and conditions at any time without prior notice. The decision of the Bank on all matters relating to this promotion and the related offers shall be final and binding on all the parties concerned. The relevant offers are subject to the terms and conditions of the relevant products/services. If there is any inconsistency between the terms and conditions of the relevant products/services and these terms and conditions, these terms and conditions shall prevail. In case of any discrepancy between the English and the Chinese versions of these terms and conditions, the English version shall prevail.
- No person other than the Customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
- These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
- These terms and conditions are subject to prevailing regulatory requirements.
Preferred Banking Welcome Rewards:
-
Unless otherwise specified, this offer is only applicable to
personal customers who meet the account opening requirements and
have newly opened/ upgraded to Integrated Account of Preferred
Banking (“Preferred Banking”) at the Bank branches or through
digital channels (including Hang Seng Personal Banking mobile
app and Hang Seng Personal e-Banking) or phone banking hotline
during the Promotion Period (the “Eligible Customers”). The
Eligible Customers exclude:
- existing customers who are holding sole-named or joint-named Preferred Banking; or
- customers who have ever held any sole-named or joint-named Preferred Banking with the Bank in the previous 12 months prior to the account opening month; or
- customers whose accounts have been terminated in any period
-
“New Customer(s)” mentioned herein refers to the Eligible
Customers, who are not:
- existing customers who are holding any Hong Kong Dollars/Foreign Currency savings, current, time deposit accounts or any Integrated Accounts at the Bank (including Prestige Banking, Preferred Banking and any other Integrated Account) (the “Existing Customer(s)”), or
- customers who have ever held any of the above accounts with the Bank in the previous 12 months prior to the account opening month, or
- customers whose accounts mentioned above have been terminated in any period.
-
“Upgrade Customer(s)” mentioned herein refers to the Existing
Customers, who are not:
- existing customers who are holding sole-named or joint-named Preferred Banking; or
- customers who have ever held any sole-named or joint-named Preferred Banking with the Bank in the previous 12 months prior to the account opening month; or
- customers whose accounts mentioned above have been terminated in any period.
- If an Eligible Customer open/ upgrade to more than one Preferred Banking during the Promotion Period (including the sole-named or joint-named Preferred Banking), entitlement to the offer will be based on the earliest account opening/ upgrading date.
- In case the relevant Preferred Banking is a joint-named account, only the primary account holder can enjoy the offers.
- The offers are not applicable to commercial customers.
- In case of any disputes, the Bank’s records shall be final and conclusive.
Preferred Banking Welcome Reward
- In App Account Opening Rewards, New Customers are required to open Preferred Banking account successfully via Hang Seng Personal Banking mobile app (“Hang Seng Mobile App”) during the Promotion Period, and successfully make 2 transactions of online bill payment via Hang Seng Personal e-Banking in the 4th month (“Designated month”) after account opening to entitle the relevant reward.
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The Bank will send out an SMS to the phone number (registered with the Bank) of New Customers according to the below Reward Schedule. New Customers can redeem the HKD100 HKTVmall e-Gift Voucher (“e-Gift Voucher”) through the SMS. To ensure New Customers can receive the relevant SMS sent out by the Bank, New Customers must have already registered a valid Hong Kong mobile phone number with the Bank. Otherwise, New Customers shall be disqualified without further notice and the e-Gift Voucher will be considered as forfeited.
The period of newly opened Preferred Banking Designated month Reward Schedule January 2024 April 2024 On or before 31 August 2024 February 2024 May 2024 March 2024 June 2024 1 - 14 April 2024 July 2024 On or before 30 September 2024 - When crediting the reward of In App Account Opening Rewards, the New Customer must still hold the new Preferred banking account, otherwise he/she shall be deemed to have forfeited his/her right to receive the reward.
- The Bank will determine the eligibility of the New Customer of In App Account Opening Rewards based on the record of their online bill payment transaction held by the Bank. The Bank’s records shall be final and conclusive.
- Each New Customer can enjoy In App Account Opening Rewards only once during the Promotion Period and it cannot be used in conjunction with other promotion and offer of the Bank.
- For terms and conditions related to online bill payment services and the online bill payment merchant list, please visit the Bank’s website (Personal>Banking Services>Payment and Other Services>Online Bill Payment).
New Customers who open a new Preferred Banking at branches or through Hang Seng Personal Banking mobile app and also open / use the designated banking / investment services during the Promotion Period can earn up to $ 1,700 reward under In App Account Opening Rewards / Wealth Planning Rewards / Currency Exchange Reward / New Card Reward. Upgrade Customers who upgrade to Preferred Banking and also open / use the designated banking services during the Promotion Period can earn up to $1,500 reward under Wealth Planning Rewards / Foreign Currency Time Deposit Offer / New Card Reward 2.
In App Account Opening Rewards
| Designated Banking Services | Rewards |
|---|---|
| New Preferred Banking customers open Preferred Banking account via Hang Seng Mobile App and successfully make 2 online bill payment transactions via Hang Seng Personal e-Banking at the 4th month after account opening. | HKD100 HKTVmall e-Gift Voucher |
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Wealth Planning Rewards
- Enter the promo code "INCOME" to apply and enjoy up to 5% guaranteed annual rate of return
- Multiple currency (HKD / RMB / USD) and premium option
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Wealth Planning Rewards Reward 1
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QuickReward Endowment Life Insurance Plan (1-Year) is underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorised and regulated by the Insurance Authority of the HKSAR. This is the return rate of USD plan with premium discount included. This offer is applicable to all customers who enter the promo code "INCOME" for application to enjoy up to 5% guaranteed annual rate of return. Terms and conditions apply. Limited quota apply. Please refer to
for details.
-
QuickReward Endowment Life Insurance Plan (1-Year) is underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorised and regulated by the Insurance Authority of the HKSAR. This is the return rate of USD plan with premium discount included. This offer is applicable to all customers who enter the promo code "INCOME" for application to enjoy up to 5% guaranteed annual rate of return. Terms and conditions apply. Limited quota apply. Please refer to
-
Wealth Planning Rewards Reward 2
-
Wealth Planning Rewards Reward 2 is only applicable to New
/Upgrade Customers who successfully set up payroll service
via the sole-named or joint-named newly opened/ upgraded to
Preferred Banking account (“Payroll Account”) within the
Promotion Period, and fulfil the following requirements
(“Eligible Payroll Customers”).
- Have no payroll record under any account of the Bank during the period from 1 October 2023 to 31 December 2023; and
- Have at least one-month of payroll record of HKD10,000 or above in Eligible Customer’s Payroll Account during the period from 1 January 2024 to 31 May 2024 (“Designated Payroll Period”); and the salary must be directly credited to Eligible Customer’s Payroll Account from the employer’s company account via Autopay (“Eligible Payroll Record”). Any salary not credited from the employer’s company account is not considered an Eligible Payroll Record.
- Eligible Payroll Customers must maintain a valid Preferred Banking account and payroll account at the time the relevant cash reward(s) of Wealth Planning Rewards Reward 2 is/are being awarded. If Eligible Payroll Customers have terminated the relevant payroll account and Preferred Banking or changed such account to a non-Preferred Banking at the time when cash reward(s) is/are being awarded, the Bank reserves the right to deduct an amount equivalent to the value of the reward from any accounts of the Eligible Payroll Customers maintained with the Bank without prior notice.
-
The Wealth Planning Rewards Reward 2 cannot be used in
conjunction with other promotional offer(s) of the same
product including but not limited to Hang Seng Corporate
Employee Privilege Programme (“CEPP”) offered by the Bank.
- In case the relevant Preferred Banking is a joint-named account, only the primary account holder can enjoy the Cash Rewards of Wealth Planning Rewards Reward 2.
- The Wealth Planning Rewards Reward 2 is not applicable to commercial customers, Private Banking customers and the Bank’s staff.
- The Wealth Planning Rewards Reward 2 is applicable to Eligible Customer who has payroll transactions in Hong Kong Dollars only.
-
The Eligible Payroll Customers will be entitled to one of
the following Cash Rewards based on their average monthly
payroll amount (“Designated Payroll Amount”) as stipulated
in the table below (“Eligible Payroll Customer of Payroll
Reward”). Each Eligible Payroll Customer of Payroll Reward
is entitled to the Cash Reward once only:
Average Monthly Payroll Amount (“Designated Payroll Amount”) Cash Reward HKD50,000 or above HKD800 HKD30,000 – below HKD50,000 HKD500 HKD10,000 – below HKD30,000 HKD300
The period of newly opened Preferred Banking Cash Reward Credit Date 1 January – 14 April 2024 On or before 31 July 2024 - The Designated Payroll Amount of Eligible Payroll Customer will be calculated by the Bank based on the monthly payroll records of Eligible Payroll Customer’s Payroll Account received by autopay made through the employer company’s account over the Designated Payroll Period. If an Eligible Payroll Customer’s Payroll Account has more than one month with Eligible Payroll Record during the Designated Payroll Period, the Designated Payroll Amount will be taken by aggregating all monthly payroll amounts of the Eligible Payroll Records and divided by the number of the months with Eligible Payroll Records. All payroll record including the payroll amount and the number of payroll transactions are subject to the Bank’s records. In case of any dispute, the decision of the Bank shall be final.
Payroll Reward under Wealth Planning Rewards Reward 2 - Up to HKD800 Cash Reward -
Wealth Planning Rewards Reward 2 is only applicable to New
/Upgrade Customers who successfully set up payroll service
via the sole-named or joint-named newly opened/ upgraded to
Preferred Banking account (“Payroll Account”) within the
Promotion Period, and fulfil the following requirements
(“Eligible Payroll Customers”).
-
Wealth Planning Rewards Reward 3
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During the Promotion Period, Eligible Customers can enjoy up to 5% p.a. by placing a 1-month Time Deposit with Eligible New Fund Balance in designated currency via online banking (including Hang Seng Personal e-Banking and Hang Seng Mobile App). Interest rates are indicative as of 7 March 2024, for reference only and subject to revision based on the prevailing market conditions. Foreign exchange involves exchange rate risk. Terms and Conditions apply. For details, please visit
.
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During the Promotion Period, Eligible Customers can enjoy up to 5% p.a. by placing a 1-month Time Deposit with Eligible New Fund Balance in designated currency via online banking (including Hang Seng Personal e-Banking and Hang Seng Mobile App). Interest rates are indicative as of 7 March 2024, for reference only and subject to revision based on the prevailing market conditions. Foreign exchange involves exchange rate risk. Terms and Conditions apply. For details, please visit
| Designated Banking / Investment Services | Rewards | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Reward 1 |
Successful apply for QuickReward Endowment Life Insurance
Plan (1-Year)
|
Up to 5% guaranteed annual rate of return | ||||||||
| Reward 2 |
Set up payroll service via your new / upgraded Preferred
Banking account with at least one-month payroll record
during the designated payroll period to enjoy up to HKD800
|
Up to HKD800 cash rewards | ||||||||
| Reward 3 |
New Fund Time Deposit Offer
Place a 1-month foreign currency time deposit with Eligible New Fund Balance via online banking (including Hang Seng Personal e-Banking and Hang Seng Mobile App) |
Preferential interest rate up to 5% p.a. |
| Designated Banking Services | Rewards | |
|---|---|---|
| Reward 1 |
30% FX Spread Discount Reward
|
30% FX Spread Discount |
| Reward 2 |
Foreign Currency Time Deposit Offer
|
Time deposit rate up to 13% p.a. |
-
Currency Exchange Reward 1 - 30% FX Spread Discount
Reward
- The promotion period of the offer is from 1 January 2024 to 14 April 2024, both dates inclusive (“Promotion Period”).
- The offer is only applicable to New Customer (please refer to Preferred Banking Welcome Rewards (b)). In case the Eligible Account is a joint-named account, only the primary account holder can enjoy the offer.
-
Each New Customer can enjoy a “30% FX Spread Discount” by
conducting real-time currency exchange successfully under
his/ her Preferred banking Account via Hang Seng Personal
e-Banking or Hang Seng Mobile App during the
“designated FX transaction period” mentioned in the table
below (“Eligible FX Transaction(s)”).
Successful Account Opening Date Designated FX Transaction Period 1 January to 20 January 2024 1 February to 29 February 2024 21 January to 20 February 2024 1 March to 31 March 2024 21 February to 20 March 2024 1 April to 30 April 2024 21 March to 31 March 2024 10 April to 9 May 2024 1 April to 14 April 2024 1 May to 31 May 2024 - “30% FX Spread Discount” refers to reduction of 30% on sales margin normally charged for FX transaction by the Bank. Other mark-up applied to the exchange rate for operational reasons however will not be waived.
- When New Customer conducts an Eligible FX Transaction, the discount will be automatically applied as the exchange rate upfront. The discounted exchange rate must be shown on the screen at the time of the transaction and confirmed by the New Customer on the “Verify Instruction” page in order for a transaction to qualify for the offer. The Bank will not perform any subsequent rebate afterwards.
- New Customer must continue to maintain the Preferred banking Account, and without terminating or downgrading the account in or before the Designated FX Transaction Period to enjoy the offer.
- The offer is only applicable to real-time FX transaction under Preferred banking Account via “Foreign Exchange Service” of Hang Seng Personal e-Banking or Hang Seng Personal Mobile App. Any transactions via other transactional channels will not be regarded as Eligible FX Transaction. In case of disputes, the decision of the Bank on the customer’s eligibility to enjoy the offer shall be final.
- The offer is not applicable to foreign exchange transaction(s) involving notes exchange, cash deposit, notes withdrawal, inward/outward remittance, Overseas transfer service, FX order watch service, foreign exchange transaction(s) via Passbook Savings Account and foreign exchange transaction(s) made on pre-defined dates by way of forward dated instruction(s).
- Each Eligible Customer can enjoy this promotion more than once during the Promotion Period.
- Unless otherwise specified, this offer cannot be used in conjunction with other interest rate or exchange rate offers of the Bank.
- This offer is subject to review according to fluctuations on market interest rates, currency rates, customers’ trading patterns and other factors from time to time. The Bank reserves the right to change the offer at any time without prior notice.
- Unless otherwise specified, this promotion is not applicable to corporate account customers and Private Banking customers.
-
Currency Exchange Reward 2
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The promotion period is from 2 April 2024 to 29 June 2024. For exchange of designated currencies and set up of
1-week or 1-month time deposit at the same time with designated
transaction amount. The above interest rate offers are
quoted with reference to the interest rates offered by the
Bank on 2 April 2024 and are for reference only. The
relevant interest rates will be subject to revision based on
the prevailing market conditions. Terms and conditions
apply. Visit
for more details.
New Card Reward
- For New Card Reward 1 is only applicable to New Customers who have newly opened an Integrated Account of Preferred Banking (“Preferred Banking”), and successfully applied for Hang Seng MMPOWER World Mastercard or University / College Affinity Credit Card during the Promotion Period are entitled to extra $100 +FUN Dollars. When customer achieve the designated spending requirement, the Bank will credit the relevant +FUN Dollars to the relevant principal card account of the New Customers on or before 31 August 2024. The Preferred Banking of New Customers must remain valid, and the relevant credit card account must be still valid and in good standing when the +FUN Dollars are granted.
-
For New Card Reward 2 with Hang Seng MMPOWER World Mastercard,
the promotion period is from now to 30 June 2024. Customers who
have successfully applied for Hang Seng MMPOWER World Mastercard
on or before 31 July 2024 and fulfilled the designated spending
requirements of welcome offer are entitled to up to $700 +FUN
Dollars. For details, please visit
.
-
For New Card Reward 2 with Hang Seng University / College
Affinity Credit Card, the promotion period is from now to 30
June 2024. Customers who have successfully applied for
University/College Affinity Credit Card on or before 31 July
2024 and fulfilled the designated spending requirements of
welcome offer are entitled to up to $600 +FUN Dollars. For
details, please visit
.
- For New Card Reward 2, when customer achieve the designated spending requirement of welcome offer, the Bank will credit the relevant +FUN Dollars to the relevant principal card account of the Eligible Customers within 3 months. The Preferred Banking of Eligible Customers must remain valid, and the relevant credit card account must be still valid and in good standing when the +FUN Dollars are granted.
| Designated Banking/ Investment Services | Rewards | |
|---|---|---|
| Reward 1 | New Preferred Banking customers successfully apply for Hang Seng MMPOWER World Mastercard® or University / College Affinity Credit Card | $100 +FUN Dollars |
| Reward 2 | Successfully apply for Hang Seng MMPOWER World Mastercard® or University / College Affinity Credit Card and fulfill designated spending requirement | Up to $700 +FUN Dollars |
For any enquiries about Preferred Banking Account Opening Reward entitlement, eligible customer should contact the Bank on or before 30 April 2025, otherwise the customer shall be deemed to have forfeited the entitlement, if any, for the Reward and the Bank accepts no responsibility or liability under such circumstances.
Terms and Conditions of other Rewards and Privileges:
-
MMPOWER World Mastercard +FUN Dollars Reward
The promotion period is from now to 30 June 2024, you can get up to 6% +FUN Dollars rebates in Eligible Transactions by successfully registering for “2024 MMPOWER World Mastercard +FUN Dollars Reward Program" and accumulative monthly Eligible Retail Spending of HKD5,000. Monthly Reward Cap up to $500 +FUN Dollars. Terms and conditions apply, please visit.
Other Important Risk Warnings
RMB Currency risk
Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in
the exchange rate of RMB may result in losses in the event that
the customer subsequently converts RMB into another currency
(including Hong Kong Dollars). Exchange controls imposed by the
relevant authorities may also adversely affect the applicable
exchange rate. RMB is currently not freely convertible and
conversion of RMB may be subject to certain policy, regulatory
requirements and/or restrictions (which are subject to changes
from time to time without notice). The actual conversion
arrangement will depend on the policy, regulatory requirements
and/or restrictions prevailing at the relevant time.
Exchange controls imposed by the relevant authorities may also
adversely affect the applicable exchange rate. RMB is currently
not freely convertible and conversion of RMB may be subject to
certain policy, regulatory requirements and/or restrictions (which
are subject to changes from time to time without notice). The
actual conversion arrangement will depend on the policy,
regulatory requirements and/or restrictions prevailing at the
relevant time.
Foreign Currency Risk
Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa, and/or in the event that the customer converts a foreign currency time deposit to HKD upon maturity.
Important notes and disclaimer
Investors should not only base on this material alone to make any investment decision, but should read in detail in the relevant risk disclosure statements. The information contained herein is for general information and reference purposes only and is not intended to provide professional investment or other advice. It is not intended to form the basis of any investment decision. You should not make any investment decision based solely on the information and services provided herein. Before making any investment decision, you should take into account your own circumstances including but not limited to your financial situation, investment experience and investment objectives, and should understand the nature, terms and risks of the relevant investment product. You should obtain appropriate professional advice where necessary.
Information Disclosure
The above information is intended as a general summary of information and is for reference only. Please refer to the relevant leaflet or factsheet for exact contents, product risk, credit risk, terms, conditions and exclusions of the relevant Life Insurance Plan, and the policy of the relevant Life Insurance Plan shall be considered as final.
The above Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorized and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance Company Limited and the insurance products are products of Hang Seng Insurance Company Limited but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance Company Limited and you directly.
If you surrender the Policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of this Plan for the projected surrender values. All details regarding policy surrender should be referred to the relevant policy provisions.