Hang Seng Bank

Terms and Conditions for Online Investment Services Lucky Draw Offer (the “Offer”):

The Offer is valid from 1 October 2023 to 29 December 2023, both dates inclusive (the "Promotion Period").
The Offer is only applicable to personal customers ("Eligible Customers") of Hang Seng Bank Limited (the "Bank") who hold relevant account(s) (the "Relevant Account(s)") below:
- Prestige Private or Prestige Banking Customers who hold Integrated Account and/or Family+ Account; or
- Preferred Banking or other customers who hold Integrated Account

An Eligible Customer who successfully completes a designated item set out below (collectively the “Designated Items”) using his/her Relevant Accounts and via Hang Seng Personal e-Banking, Hang Seng Personal Mobile App or H A R O Whatsapp Whatsapp (collectively the “Eligible Channels”) during the Promotion Period can get a lucky draw chance. Only 1 lucky draw chance will be offered in respect of each Designated Item. Each Eligible Prestige Private and Prestige Banking Customer can get at most 19 lucky draw entriesentries via the Integrated Account and Family+ Account respectively. , i.e. a total of 38 lucky draw entries. Each Eligible Preferred Banking and other customers can get a maximum of 19 lucky draw entries via the Integrated Account.

Designated Items	Eligible Customers	Eligible Channels	No. of Lucky Draw Entry offered to each Eligible Customers upon completion of Designated Items via Integrated Account	No. of Lucky Draw Entry offered to each Eligible Prestige Private and Prestige Banking Customers upon completion of Designated Items via Family+ Account
Open a SimplyFund Account (Account suffix 384)	Eligible Customers who have never openeda SimplyFund Account on or before 30 September 2023	Digital(Hang Seng Personal e-Banking, Hang Seng Personal Mobile App or H A R O Whatsapp (collectively the “Eligible Channels”))	1 Entry	1 Entry
Open an Investment Fund Account (Account suffix 382)	Eligible Customers who have never opened an Investment Fund Account on or before 30 September 2023		1 Entry	1 Entry
Open a Securities Account	Eligible Customers who have never opened a Securities Account on or before 30 September 2023		1 Entry	1 Entry
Open a FX2 - FX and Precious Metal Trading Services Account¹	Eligible Customers who have never opened a FX2 - FX and Precious Metal Trading Services Account on or before 30 September 2023		1 Entry	1 Entry
Subscribe any investment topics through H A R O Whatsapp²	Eligible Customers who have never subscribed or any investment topics through H A R O Whatsapp on or before 30 September 2023		1 Entry	1 Entry
Complete/ Update Risk Profiling Questionnaire	Any Eligible Customers		1 Entry	1 Entry
Subscribe for funds via SimplyFund Account (Account suffix 384)			1 Entry	1 Entry
Subscribe for funds via Investment Fund Account (Account suffix 382)			1 Entry	1 Entry
Subscribe for Structured Product³			1 Entry	1 Entry
Subscribe for Bond⁴			1 Entry	1 Entry
Subscribe for Certificate of Deposit			1 Entry	1 Entry
Subscribe for Capital Protected Investment Deposit			1 Entry	1 Entry
Subscribe for MaxiInterest Investment Deposit			1 Entry	1 Entry
Trade via FX2 - FX and Precious Metal Trading Services			1 Entry	1 Entry
Trade via FX And Precious Metal Margin Trading Services			1 Entry	1 Entry
Buy Securities⁵			1 Entry	1 Entry
Subscribe for an ESG Bond⁶			1 Entry	1 Entry
Subscribe for an ESG Investment Fund with Investment Fund Account (Account suffix 382)⁷			1 Entry	1 Entry
Subscribe for an ESG themed Structured Product⁸			1 Entry	1 Entry

¹Customer cannot open/ hold a Hang Seng FX and Precious Metal Margin Trading Services Account and a Hang Seng FX2 – FX and Precious Metal Trading Services Account at the same time, this designated item is not applicable to customers who have already opened/ held Hang Seng FX and Precious Metal Margin Trading Services Accounts.

²Eligible Customers must be aged 18 or above whose WhatsApp mobile number is with the area code of “+852” and access within Hong Kong Area, also successfully register and use H A R O WhatsApp. By completing registration at H A R O WhatsApp, this indicates Eligible Customers agrees to the terms set out in the Hang Seng Virtual Assistant on WhatsApp Terms and Conditions (for details, please visit Hang Seng Bank website > Personal > Banking > Digital Services > Online Chat Services > Virtual Assistant H A R O). Eligible Customers cannot subscribe for any investment topics on HARO WhatsApp if he/ she does not agree with the Hang Seng Virtual Assistant on WhatsApp Terms and Conditions.

³Including Structured Products linked to equities, funds, indexes or interest rates offered by the Bank

⁴Applicable to bonds purchased from Initial Public Offering and secondary market bond. For Initial Public Offering bond, Eligible Customers can be entitled to a lucky draw chance only upon successful application and allotment of Initial Public Offering bond during the Promotion Period.

⁵“Securities” include “HK stocks”, “Stock Connect Securities” and “US stocks” (each as defined below), exclude locally traded overseas stocks, any listed securities settled by non-Hong Kong dollar or non-Renminbi (except US stocks), i-Shares, Exchange Fund Notes, Hong Kong Link retail bonds, Government of HKSAR retail bonds / ibonds, buy/sell transactions of Hang Seng “Monthly Investment Plans for Stocks” and shares subscriptions of Initial Public Offering (IPO).

“HK stocks” refer to Hong Kong dollar-denominated or Renminbi-denominated stocks listed on The Stock Exchange of Hong Kong Limited.
“Stock Connect Securities” refer to A-shares/Exchange Traded Funds (ETFs) listed on the Shanghai Stock Exchange and/or Shenzhen Stock Exchange and eligible for Shanghai-Hong Kong Stock Connect Northbound Trading/Shenzhen-Hong Kong Stock Connect Northbound Trading.
“US stocks” refer to Common Stocks (excluding warrants), Exchange Traded Funds (ETFs) and American Depository Receipts (ADRs) traded on New York Stock Exchange (NYSE), Nasdaq Global Market (NASDAQ), NYSE Amex Equities Market (AMEX) and NYSE ARCA.

⁶Bonds that are being labeled with an “ESG” indicator by the Bank (“ESG Bonds”). The list of “ESG Bonds” may vary from time to time and are subject to the Bank's record and discretion. Please approach branches of the Bank for details.

⁷“ESG Investment Funds” are funds categorized as “ESG Fund” by fund type in “Hang Seng Fund SuperMart” (Hang Seng Bank website > Investments > Fund SuperMart) and distributed by the Bank. Such fund is on the SFC’s list of green and environmental, social and governance (ESG) funds, which is a list compiled by the SFC on a best-effort basis based on confirmations and representations provided by the respective management companies that these SFC-authorised funds comply with the requirements (which include the name of the scheme, investment threshold, disclosure requirements and ongoing monitoring) set out in the SFC’s Circular on Green or ESG Funds dated 11 April 2019. The SFC has not independently verified the effectiveness of the investment strategies, investment selection processes, investment portfolios and management or the criteria used to achieve the stated green or ESG investment focuses adopted by these products. The list of green and ESG funds does not constitute an official recommendation of these products or a guarantee of their green or ESG attributes or related performance. Further, SFC authorization is not a recommendation or endorsement of a fund nor does it guarantee the commercial merits of a fund or its performance. It does not mean the fund is suitable for all investors nor is it an endorsement of its suitability for any particular investor or class of investors. The list of “ESG Investment Funds” may vary from time to time and are subject to the Bank's record and discretion. Please contact the Bank staff for details.

⁸Structured Products that are being labeled with an “ESG” indicator by the Bank at Hang Seng Personal e-Banking or Hang Seng Personal Banking mobile app (“ESG themed Structured Products”). The list of “ESG themed Structured Products” may vary from time to time and are subject to the Bank's record and discretion. Please approach branches of the Bank for details.

Lucky Draw winners (“Winners”) will be drawn randomly to get a HKD10,000 Apple Store Gift Card each as the prizes ("Lucky Draw Prizes"). There will be 30 lucky draw quotas for 30 Winners in total.
Each Eligible Customer can get 1 Lucky Draw Prize only.
Completion time of the Designated Items are subject to the Bank's record. The Bank will determine the eligibility of the entries for the Lucky Draw based on the record held by the Bank. In case of any disputes, the Bank’s record shall be final and conclusive.
Winners will be notified on or before 31 March 2024. All relevant accounts of the Winners must remain valid until the winning notification is issued by the Bank.
In case of any reason the Bank is unable to provide the Lucky Draw Prizes, the Bank reserves the right to substitute the Lucky Draw Prizes with other gifts at any time without prior notice. The value or nature of the substitute gift may differ from the Lucky Draw Prizes offered for this Promotion.
The Bank is not the supplier of the Lucky Draw Prizes, and shall not be responsible for any legal liabilities related to the Lucky Draw Prizes. Any disputes relating to the Lucky Draw Prizes shall be settled between the Eligible Customers and the supplier directly.
The Offer is considered on a "per-Eligible Customer basis". In case the relevant account is a joint-named account, only the primary account holder can enjoy the Offer.
Unless otherwise specified, the Offer is not applicable to Business Banking and Private Banking customers of the Bank, and cannot be used in conjunction with other offer(s) of the Bank.
The Bank reserves the right to suspend, vary or terminate all the offers at any time and to amend the relevant terms and conditions from time to time without prior notice. The decision of the Bank on all matters relating to this promotion and the relevant offers shall be final and binding on all parties concerned.
No person other than the Customers and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
These terms and conditions are subject to prevailing regulatory requirements.
In case of any discrepancy between the English and the Chinese versions of these terms and conditions, the English version shall prevail.

Risk Disclosures

Risk Disclosure of Investment Funds

Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.

Important Risk Warnings for Securities

Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.
Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer / counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in securities via the Stock Connect Northbound Trading include:

Once the respective quota is used up, trading will be affected or will be suspended.
Stock Connect Northbound Trading will only operate on days when both markets are open for trading and when banks in both markets are open on the corresponding settlement days. Investors should take note of the days the Stock Connect Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Stock Connect Northbound Trading is not trading.
When a security is recalled from the scope of eligible securities for trading via Stock Connect Northbound Trading, that security can only be sold but NOT bought.
Investors will be exposed to currency risk if conversion of the local currency into RMB is required.

Foreign securities carry additional risks not generally associated with securities in the domestic market. The value or income (if any) of foreign securities may be more volatile and could be adversely affected by changes in many factors. Client assets received or held by the licensed or registered person outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap.571) and the rules made thereunder. Consequently, such client assets may not enjoy the same protection as that conferred on client assets received or held in Hong Kong.

Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc. Investors should not only base on this material alone to make any investment decision, but should read in detail the relevant risk disclosure statements.

Investors should not only base on this material alone to make any investment decision, but should read in detail the relevant risk disclosure statements.

Risk Disclosure of SimplyFund Account

Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.
Not all of the investment funds that are distributed by Hang Seng Bank Limited (the “Bank”) are available here. Only specific funds are available for subscription with this account. If you are looking for other investment funds or investment products, please visit our branches or our websites for more information.
In respect of the investment funds available for subscription with this account at the moment, they are provided either by the Bank’s wholly owned subsidiary, Hang Seng Investment Management Limited, or by the Bank’s affiliates HSBC Global Asset Management (Hong Kong) Limited.

Risk Disclosure of Structured Products

Structured Products involve derivatives. The investment decision is yours but you should not invest in a Structured Product unless the intermediary who sells it to you has explained to you that the Structured Product is suitable for you having regard to your financial situation, investment experience and investment objectives. Structured Product is a complex product and you should exercise caution in relation to Structured Products. The market value of the Structured Products may fluctuate and investors may sustain a total loss of their investment. Prospective investors should therefore ensure that they understand the nature of the Structured Products and carefully study the risk factors set out in the offering documents for the Structured Products and, where necessary, seek independent professional advice, before they decide whether to invest in any Structured Products. If you purchase the Structured Products, you are relying upon the creditworthiness of the Issuer of the Structured Products.
Liquidity risk - Structured Products are designed to be held to its maturity. You may not be able to sell your investment in the Structured Products before maturity. If you try to sell the Structured Products before maturity, the amount you receive may be substantially less than the investment amount you paid for the Structured Products.
Credit risk of the Structured Products issuer - Structured Products constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy Structured Products, you will be relying on the creditworthiness of the Structured Products issuer and of no other person. You have no rights under the terms and conditions of the Structured Products against any issuer of any linked underlying(s). If the relevant Structured Products issuer becomes insolvent or default on its obligations under the Structured Products, in the worst case scenario, you could lose all of your investment.
Not the same as investing in linked underlying(s) - Investing in Structured Products is not the same as investing in the linked underlying(s). Changes in the market price or level of any linked underlying(s) may not lead to a corresponding change in the market value of, or your potential gain or loss under, the Structured Products.
Before making any investment, investors should i) read and fully understand all the offering documents relating to Structured Products and all the risk disclosure statements and risk warnings therein; and ii) make investment decisions in light of your own investment objectives, financial position and particular needs and where necessary consult your own professional advisers before investing.

Risk Disclosure of MaxiInterest Investment Deposit

This is a structured product involving derivatives. The investment decision is yours but you should not invest in the MaxiInterest Investment Deposit unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. Investors should read the relevant Important Facts Statement, Terms and Conditions and risk disclosure statement before making any investment decision.
Investors should note that this product is not capital protected and is not a normal time deposit, and thus should not be considered as normal time deposit or its alternative.
Earnings on this product are limited to the nominal interest payable. As the principal and the earning will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, investors will have to bear the potential losses due to currency depreciation, which may be substantial. If the product is withdrawn before maturity, investors will also have to bear the costs involved. Such losses and costs may reduce the earnings and the principal amount of this product. Investors should seek professional advice where necessary. The relevant Terms and Conditions of this product are available upon request to the staff of the Bank.
This product is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
Investment in this product is subject to the credit risk of the Bank.
Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the MaxiInterest Investment Deposit involving RMB are subject to the currency risk of RMB.

Risk Disclosure of Capital Protected Investment Deposit

This is a structured product involving derivatives. The investment decision is yours but you should not invest in the Capital Protected Investment Deposit unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. Investor should read the Important Facts Statement of the relevant investment type, the relevant term sheet, Terms and Conditions and risk disclosure statement before making any investment decision.
Investor should note that this product is not normal time deposit and thus should not be considered as normal time deposit or its alternative.
This product is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong
Investment in this product is subject to the credit risk of the Bank.
Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the Currency-Linked Capital Protected Investment Deposit involving RMB are subject to the currency risk of RMB.

Important Risk Warning of Bond or Certificate of Deposit Product

Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
Bonds are not deposits and should not be treated as substitute for conventional time deposits.
Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
The above is not an exhaustive list of risk factors. Please refer to the section on “Risk Factors” in the relevant “Bond / Certificate of Deposit Trading Services” Factsheet to understand other risk factors applicable to bonds and CDs.
The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product Offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions (“Market Information”) provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.

Risk Disclosure of FX and Precious Metal Margin Trading Services

The risk of loss in leveraged foreign exchange and precious metal trading can be substantial. You may sustain losses in excess of your initial margin funds. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your Account. You should therefore carefully consider whether FX and precious metal margin trading is suitable for you in light of your own financial position and investment objectives.
Renminbi (RMB) is subject to foreign exchange control by the PRC government. If your Margin Trading Contract involves Offshore Renminbi, you will be subject to foreign control and currency risk of RMB.
Trading on an electronic trading system may differ from trading on other trading systems or platforms. You will be exposed to risks associated with the system including the failure of hardware and software, which could result in your order not being executed according to your instructions or at all.
Investment involves risks. The above risk disclosure cannot disclose all the risks involved. You should read and understand all the relevant documents and risk disclosure (in particular, the Risk Disclosure Statement contained in the relevant application form) before making any investment decision.
If you are uncertain of or do not understand the nature of and the risks involved in leveraged foreign exchange and precious metal trading, you should seek independent professional advice.

Risk Disclosure for FX2 - FX and Precious Metal Trading Services

Foreign exchange and precious metal trading involves a high degree of risk. You may sustain a substantial or even total loss of your initial collateral. Under certain market conditions, you may find it difficult or impossible to liquidate a position of outstanding FX2 Trading Contracts. Placing contingent orders, such as "stop-loss" or "stop-limit" orders, will not necessarily limit your loss at the designated price. In extreme circumstances whereby the market moves significantly against your positions, you may be required to make additional deposits or interest payments within a short period of time to maintain your positions. If you fail to provide the required deposits or interest payments immediately, your positions under all outstanding FX2 Trading Contracts may be closed out without prior notice. You should therefore carefully consider if foreign exchange and precious metal trading is suitable for you in light of your own financial position and investment objectives.
Renminbi (RMB) is subject to foreign exchange control by the PRC government. If your FX2 Trading Contract involves offshore RMB, you will be subject to foreign control and currency risks of RMB.
Trading on an electronic trading system may differ from trading on other trading systems or platforms. You will be exposed to risks associated with the system including the failure of hardware and software, which could result in your order not being executed according to your instructions or at all.
Investment involves risks. The above risk disclosure cannot disclose all the risks involved. You should read and understand all the relevant documents and risk disclosure (in particular, the Risk Disclosure Statement contained in the relevant application form) before making any investment decision.
You are advised to exercise caution in relation to this webpage. If you are uncertain of or do not understand the nature of and the risks involved in foreign exchange and precious metal trading, you should seek independent professional advice.

Important Information for “Risk Profiling Questionnaire”

The Risk Profiling Questionnaire is provided by Hang Seng Bank Limited (the "Bank") and is intended to help the customer understand his/her risk profile and investment needs. The Bank makes no guarantee, representation or warranty and accepts no responsibility or liability as to the accuracy or completeness of the information or recommendation given. The suggestions are derived from information that the customer has provided to the Bank. The suggestions are designed to meet the needs discussed in this test and are in line with the customer’s attitude towards risk. The suggestions are for the customer’s consideration when making his/her own investment decisions. The suggestions are not an offer to sell or a solicitation to buy any financial products and the suggestions should not be considered as investment advice.