Risk Disclosure Statement of Securities Investment:

Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may even become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities. Investors should not only base on this material alone to make any investment decision, but should read in detail in the relevant risk disclosure statements. Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer/counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in A-shares of Stock Connect Northbound Trading include:

  • Transactions under the Northbound or Southbound Trading of Shanghai-Hong Kong Stock Connect/Shenzhen-Hong Kong Stock Connect will not be covered by the Investor Compensation Fund in Hong Kong.
  • Once the respective quota is used up, trading will be affected or will be suspended.
  • Northbound Trading will only operate on days when both markets are open for trading and when banks in both markets are open on the corresponding settlement days. Investors should take note of the days the Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Northbound Trading is not trading.
  • When some stocks are recalled from the scope of eligible stocks for trading via Northbound Trading, the stocks can only be sold but NOT bought.
  • Investors will be exposed to currency risk if conversion of the local currency into Renminbi is required.

Investors should not only base on this material alone to make any investment decision, but should read in detail in the relevant risk disclosure statements.


Risk Disclosure Statement of Investment Funds:

Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and risk disclosure statements of the relevant investment funds before making any investment decision. Investors should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.


Open an Integrated Business Solutions Account to enjoy account opening offers worth over HKD33,388 Terms and Conditions:

  1. The offers are only valid for any new commercial customer (“New Customer”) who successfully opens an Integrated Business Solutions Account (“IBS Account”) with Hang Seng Bank Limited (“the Bank”) during the period from today to 31 December 2022 (“Promotion Period”), excluding (a) existing commercial customers who are holding any Hong Kong Dollar/Foreign Currency savings, current, time deposit accounts or any Business Integrated Account with any account status (collectively the “Accounts”) with the Bank; and (b) customers who closed any Account with the Bank from 1 January 2022 to 30 June 2022; and (c) customers whose Account or Accounts was/were terminated by the Bank in any period.
  2. QFPay Offer

    Please refer to

    QFpay

     for details

  3. Free payroll services

    Free payroll services are only applicable to HKD payroll services, offer includes waivers on transaction fee and chares on first set-up with fewer than ten second parties.
  4. Enjoy the first 2 months’ handling fee waiver for Inward Remittance and online Outward Remittance transactions

    The offer is only applicable to the basic handling fee for Inward Remittances and Outward Remittances (excluding Local Interbank Fund Transfers) transactions successfully conducted through an IBS Account via Hang Seng Business e-Banking or Hang Seng HSBCnet. The offer is valid for a period of 2 months upon the successful opening of an IBS Account during the Promotion Period.
  5. Up to 140 basis points exchange rate premium for converting major foreign currencies into Hong Kong Dollars

    The foreign exchange offer is only applicable to New Customers who maintain an IBS Account and conduct foreign exchange transactions via (1) Hang Seng Business e-Banking through any of the New Customers’ account maintained with the Bank, ie. the IBS Account, standalone Savings Account and standalone Current Account or (2) any of the Bank’s branches or Hang Seng HSBCnet through the IBS Account. Foreign exchange rates are subject to review according to changes in market conditions from time to time. The Bank reserves the right to change the above foreign exchange rate offers at any time. Before making the relevant transaction, please check with our staff for the effective exchange rate applicable to the transaction.
  6. Commercial Card Welcome Offer

    1. The welcome privileges are valid for Authorized Card User (“Cardholder”) who submits Hang Seng Commercial World Mastercard (“Commercial World Mastercard”) or Hang Seng Visa Platinum Commercial Card (“Visa Commercial Card”) application(s) or Hang Seng UnionPay RMB Diamond Commercial Card (“UnionPay Commercial Card”) application(s) from today to 31 December 2022 (both dates inclusive) (“Promotion Period”) in which the application(s) is/are successfully approved. Upon spending accumulated transaction amount of HK$5,000 or above on Eligible Transactions within 90 days commencing from card issuance date (“Spending Period”) using Commercial World Mastercard or Visa Commercial Card, Cardholder will be entitled to $400 Cash Dollars rebate (“Cash Dollar Welcome Gift”); upon spending accumulated transaction amount of CNY$5,000 above on Eligible Transactions within Spending Period using UnionPay Commercial Card, Cardholder will be entitled to HK$400 Mannings Cash Voucher (“Voucher Welcome Gift”).
    2. Eligible transactions include local and overseas retail spending, billed instalments made during the Spending Period, but exclude the redemption of Cash Dollars/Merchant Dollars, use of cash or gift vouchers or other discounts or offers, online bill payments via Hang Seng Business e-Banking (including but not limited to water bills, electricity bills, insurance premiums, payment to other banks and credit cards, etc.), tax payments, phone / fax orders (including bill payments and purchases), cash coupon purchase, split transactions, "Octopus Automatic Add-Value Service" auto top-up amounts (including but not limited to reloading of Smart Octopus via e-wallets or other channels), purchase and / or reload of stored value cards or e-wallets, transactions via e-wallets, purchase of products / services at financial / non-financial institutions (including but not limited to, foreign currency, money orders, travellers’ cheques, deposits and money transfers and Trading Platform spending in Plus500, IG.com etc.), cash advances, handling fee for cash advances transactions, casino chip purchases, auto pays, any transactions under recurring payment instruction, annual fees / handling fees / finance charges / late charges of credit cards, any transactions which are eventually cancelled / returned/ refunded/ found to be fraudulent. Only net spending amount is eligible for calculating the designated spending amount. Hang Seng will determine the eligibility of the customers for all welcome gifts based on transaction records held by Hang Seng. In case of discrepancy, Hang Seng’s records shall be final and conclusive.
    3. Hang Seng has the sole and absolute discretion in determining the eligibility of customer's transaction(s) for the Cash Dollar Welcome Gift and Voucher Welcome Gift.
    4. The Cash Dollar Welcome Gift will be credited to Eligible Customer’s Commercial World Mastercard or Visa Commercial Card account within 2 months after the Spending period. The relevant Commercial World Mastercard or Visa Commercial Card account should be valid and in good standing when the Cash Dollars are credited.
    5. Use of Cash Dollars is subject to the terms and conditions of Hang Seng Commercial Card Membership Rewards Program. For details, please call our 24-hour Hang Seng Credit Card Customer Service Hotline 2998 8222.
    6. Gift redemption letter will be sent to the Cardholder eligible for the Voucher Welcome Gift within 60 days after the Spending Period. For details of redemption and its related terms and conditions, please refer to the redemption letter.
    7. The relevant Commercial Card account(s) must be valid and in good credit condition when the gift redemption letter is sent.
    8. All products and services related to the gift are directly supplied by the supplier who are solely responsible for all related obligations and liabilities. Hang Seng Bank Limited ("Hang Seng") and UnionPay accept no liability for the quality of goods and services supplied by the supplier or the availability of the products. Any disputes or complaints arising from the products shall be resolved directly between the Cardholder and the supplier.
    9. If a customer has received the Cash Dollar Welcome Gift or Voucher Welcome Gift and subsequently cancels Commercial World Mastercard or Visa Commercial Card or the UnionPay Commercial Card account within 13 months from the date of the account opening, a handling fee of an equivalent amount with the value of the welcome offer received will be charged.
    10. Customers are required to keep original sales slips of all posted transaction(s). Hang Seng reserves the right to request customers to provide the relevant original sales slips for verification. All sales slips submitted to Hang Seng will not be returned.
    11. The Cash Dollar Welcome Gift and Voucher Welcome Gift are not transferrable, and cannot be exchanged for cash or other products.
  7. BUPA Individual Medical Insurance premium discount offer

    The offer is valid for 6 months upon the date of successful account opening (both dates inclusive) between 1 July 2022 to 30 September 2022.
  8. Investment Services privileges

    1. The investment services offer period is from 1 July 2022 to 31 December 2022 (“Investment Services Offer Period”).
    2. The Applicable Offer Period refers to the first 3 full calendar months plus any period which is less than a month following successful opening of Securities sub-account and investment fund sub-account under IBS Account via any channel during the Investment Services Offer Period. For reference, for an Eligible Securities/Investment Fund Customer who successfully opens his/her New Securities/Investment Fund Account on 15 July 2022, his/her Applicable Offer Period shall run from 16 July 2022 to 30 September 2022.
    3. Offer of “Enjoy HKD0 brokerage fee on buy trades of Hong Kong Stocks, SSE and SZSE Securities”
      1. This offer is only applicable to customers with an IBS Account who successfully open a Securities sub-account with Hang Seng Bank Limited (“the Bank”) during the Investment Services Offer Period (“New Securities Account”) and who did not previously maintain any Securities account with the Bank during the 6 full calendar months preceding successful account opening (“Eligible Securities Customers”). For reference, to be eligible, an Eligible Securities Customer who successfully opens his/her New Securities Account on 15 July 2022 must not have held any Securities account with the Bank from 1 January 2022 to 30 June 2022.
      2. This offer is only applicable to buy and sell trades of HKD-denominated Hong Kong stocks (please refer to point 8 (c)(vii) below for definition) or RMB-denominated Hong Kong stocks (please refer to point 8 (c)(vii) below for definition)(“HK Stocks) listed on the Stock Exchange of Hong Kong Limited or eligible stocks for Shanghai-Hong Kong Stock Connect Northbound Trading listed on Shanghai Stock Exchange ("SSE Securities") (please refer to point 8 (c)(vii) below for definition) or eligible stocks for ShenZhen – Hong Kong Stock Connect Northbound Trading listed on ShenZhen Stock Exchange (“SZSE Securities) (please refer to point 8 (c)(vii) below for definition) which are successfully completed via the Bank by Eligible Securities Customers using their New Securities Accounts during the Applicable Offer Period (“Eligible Securities Buy Transaction(s)) and (“Eligible Securities Sell Transaction(s)). Securities buy and sell trades which are cancelled or cannot be successfully executed will not be counted.
      3. Eligible Securities Customers who have successfully executed Eligible Buy Securities Transaction(s) during the Applicable Offer Period can enjoy this offer.
      4. The offer of “Enjoy HK$ 0 brokerage fee for buy trades of Hong Kong Stocks, SSE Securities and SZSE Securities” is calculated on a per customer basis. The offer of HKD0 brokerage fee each Eligible Securities Buy Transaction(s) Customer can enjoy is either the actual brokerage fee paid for the Eligible Securities Buy Transactions after deducting any brokerage fee refund entitled to under other securities offers during the Applicable Offer Period (if any) (but restricted to that mentioned in point 8 (c)(vi) below, or HKD3,000 (whichever is lower)).
      5. The offer of “Enjoy HK$ 0 brokerage fee for sell trades of Hong Kong Stocks, SSE Securities and SZSE Securities” is calculated on a per customer basis. The offer of HK$0 brokerage fee each Eligible Securities Sell Transaction(s) Customer can enjoy is either the actual brokerage fee paid for the Eligible Securities Sell Transactions after deducting any brokerage fee refund entitled to under other Securities offers during the Applicable Offer Period (if any) (but restricted to that mentioned in point 8(c)(vi) below, or HK$3,000 (whichever is lower)).
      6. Eligible Securities Buy and Sell Transaction(s) Customers are required to pay the standard brokerage fees first (For details of brokerage fees, please go to “Service Charges” of “Business” on the website of hangseng) in respect of all Eligible Buy and Sell Securities Transactions. The brokerage fee refund amount will then be deposited by the Bank into the HKD settlement accounts of the New Securities Accounts within 3 months after the end of the Applicable Offer Period for the respective customers. The brokerage fee of RMB-denominated Hong Kong stocks, SSE Securities and SZSE Securities will be converted to HKD based on the exchange rate determined by the Bank on the last business day of the Applicable Offer Period for the respective customers, in order to calculate the refund amount to which the Eligible Securities Buy and Sell Transaction(s) Customer is entitled (i.e. the refund amount entitled to the Eligible Securities Customer will not be calculated based on the actual brokerage fee paid by the customer). The actual brokerage fee paid excludes any custody fee, securities deposit charges, nominee services fee and any third party transaction charges such as Transaction Levy, Stamp Duty, Trading Fee, Handling Fee, Securities Management Fee, Transfer Fee and Capital Gain Tax, etc. Eligible Securities Buy and Sell Transaction(s) Customers should maintain the New Securities Account and a valid HKD settlement account when the refund amount is credited. Please note that if the HKD settlement account is frozen or terminated at the time the relevant brokerage fee is credited, the customer is not entitled to enjoy this offer.
      7. HKD-denominated Hong Kong stocks refer to Hong Kong securities listed on The Stock Exchange of Hong Kong Limited, excluding locally traded overseas stocks, any listed securities settled by non-Hong Kong dollars, i-Shares, Exchange Fund Notes, Hong Kong Link retail bonds, Government of HKSAR retail bonds/ibonds, purchase transactions of Hang Seng Monthly Investment Plans and IPO shares subscriptions. RMB-denominated Hong Kong stocks refer to RMB-denominated securities listed on The Stock Exchange of Hong Kong Limited, including stocks, Exchange Traded Funds (ETF), warrants, Real Estate Investment Trust (REIT) and RMB bond issued by The Ministry of Finance of the People's Republic of China. SSE Securities refer to the eligible stocks for Shanghai-Hong Kong Stock Connect Northbound Trading. SZSE Securities refers to the eligible stocks for ShenZhen – Hong Kong Stock Connect Northbound Trading.
    4. Offer of “50% off on subscription fee for investment funds distributed by Hang Seng Bank”
      1. This offer is only applicable to customers with an IBS Account who successfully open an Investment Fund sub-account with the Bank during the Investment Services Offer Period (“New Investment Fund Account”) and who did not maintain any Investment Fund account with the Bank during the 6 full calendar months preceding successful account opening (“Eligible Investment Fund Customers”). For reference, to be eligible, an Eligible Investment Fund Customer who successfully opens his/her New Investment Fund Account on 15 July 2022 must not have held any Investment Fund account with the Bank from 1 January 2022 to 30 June 2022.
      2. Eligible Investment Fund Customers who successfully subscribe for the eligible funds (excluding those as mentioned in 8 (d)(vi) below), through the Bank within the Applicable Offer Period can enjoy a 50% off on subscription fee offer. The exact refund amount for each Eligible Investment Fund Customer is 50% of the actual subscription fee paid after deducting any subscription fee refund entitled to under other Investment Fund offers during the Applicable Offer Period (if any) (but restricted to that mentioned in 8(d)(iv) below or HKD3,000 (whichever is lower)). Subscription applications which are cancelled or cannot be successfully processed will not be counted.
      3. Eligible Investment Fund Customers are required to pay the relevant fund subscription fee in advance when they subscribe for funds. The subscription fee refund will be deposited (in the form of cash) into Eligible Investment Fund Customers’ settlement accounts in Hong Kong Dollars (“HKD”) maintained with the Bank within 3 months after the end of the respective Applicable Offer Periods for the respective customers. At the time of depositing the relevant subscription fee refund amount, Eligible Investment Fund Customers should still be holding the New Investment Fund Account and a valid settlement account in HKD. Please note that if the HKD settlement account is frozen or terminated at the time the relevant subscription fee refund is credited, the customer is not entitled to enjoy this offer. Illustrative Example (for reference only): for a commercial customer who newly opens an Investment Fund Account on 15 July 2022, subscribes for Investment Funds during the Applicable Offer Period, and pays a subscription fee of HKD7,500 upfront, the calculation of the refund for such Eligible Investment Fund Customer is illustrated as follows:
        Fund subscription fee paid by customer upfront (A) HKD7,500
        Refund amount to be received by customer (based on a 50% subscription fee refund and a maximum HKD3,000 (whichever is lower)) (B) HKD3,000
        Actual fund subscription fee paid by customer after enjoying the offer (A) – (B) HKD4,500

      4. Where the base currency of the Fund subscribed for during the Applicable Offer Period is not HKD, the Bank will convert the relevant non-HKD fund subscription amount into HKD based on the exchange rate determined by the Bank on the last business day of the Applicable Offer Period for the respective customers, in order to calculate the refund amount to which the Eligible Investment Fund Customer is entitled (i.e. the refund amount entitled to by the Eligible Investment Fund Customer will not be calculated based on the actual subscription fee paid by the customer).
      5. This offer will not apply to all Investment Fund subscription applications which are received after the cut-off time of the relevant funds on the last business day of the Applicable Offer Period for the respective customers and such subscription applications will be processed on the next dealing day. Please note that different cut-off times may apply for subscription applications for different funds and/or subscription applications for the same fund through different channels. Customers are advised to contact the Bank’s staff to enquire about the cut-off time for the relevant subscription applications.
      6. Eligible fund does not include fund units with no subscription fees (e.g. Class B Units), money market funds, capital guaranteed funds, fund subscriptions pursuant to a Hang Seng Monthly Investment Plan for Funds or other funds/fund transactions as specified by the Bank from time to time.
      7. Eligible Investment Fund Customers subscribing for the relevant funds via the Advanced Switching Service can also enjoy this offer.
  9. Trade Services Privileges

    1. The offer is only applicable to successful applications for Bank Guarantees during the Promotion Period in which the first year handling commission is payable in the annual payment mode. The maximum amount of handling commission that can be discounted for each Bank Guarantee issued is HKD800.
    2. If the handling commission after discount is lower than the minimum charge for that type of Bank Guarantee, the minimum charge will be payable. The minimum charges for standard utility guarantee and standard guarantee are HKD1,000 and HKD2,000 respectively.
    3. The offer cannot be used in conjunction with any other offer of the Bank.
    4. The offer is not applicable to the renewal of Bank Guarantees.
    5. All applications are subject to the approval of the Bank. Applications for Bank Guarantees are bound by the relevant terms and conditions.

RMB Currency Risk

Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.


Foreign Currency Risk

Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa.


  • The above offers cannot be used in conjunction with other promotional offers and may not be transferred, refunded or exchanged for cash or any other gift.
  • The Bank reserves the right to terminate the above offers, or revise the above terms and conditions at any time without prior notice. In case of disputes, the decision of the Bank shall be final.
  • If there are discrepancies between the English and Chinese versions of these terms and conditions, the English version shall prevail.
  • These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  • These Terms and Conditions are subject to prevailing regulatory requirements.
  • No person other than the Customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  • In case of any disputes, the decision of the Bank on all matters relating to this promotion and the relevant offer shall be final and binding on all the parties concerned. This promotion and the relevant offer are subject to the terms and conditions for the relevant products or services. If there is any inconsistency between the terms and conditions for the relevant products or services and these terms and conditions, these terms and conditions shall prevail.

# 24-hour Business Partner Direct − Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries / transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that the Bank assumes no responsibilities for charges by any phone/ telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.