Terms and Conditions for the Offer of e-Gift Voucher for Hang Seng Olive Members (“the Promotion”):

  1. The promotion period of the Offer of e-Gift Voucher for Hang Seng Olive Members is from 1 April 2024 to 30 June 2024 (both dates inclusive) ("Promotion Period").
  2. The Promotion is applicable to personal customers who hold an active account of Hang Seng Bank Limited (“Hang Seng Bank”) Prestige Private, Prestige Banking, Preferred Banking, Integrated Account, Family+ Account, Savings/Current Account or Hang Seng Credit Card but not applicable to corporate customers of Hang Seng Bank.
  3. The Promotion is only applicable to Qualified Customer(s) (“Qualified Customers”) who have satisfied all criteria below:
    • have successfully applied for a designated insurance plan during the Campaign Promotion Period;
    • downloaded Hang Seng Olive Application (“Hang Seng Olive”) and remain being registered as a VIP Gold or Silver App member of Hang Seng Olive; and
    • maintain a valid Hong Kong local mobile number in Hang Seng Bank for receiving SMS
  4. To enjoy the Promotion, Qualified Customer is required to successfully apply for QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD)/(USD) or Imperial Dragon (RMB) Life Insurance Plan via the website of Hang Seng Bank.
  5. “Eligible Application” refers to any successful application for QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD/USD) or Imperial Dragon (RMB) Life Insurance Plan which is underwritten by Hang Seng Insurance Company Limited (“Hang Seng Insurance”). Hang Seng Bank is the authorised insurance agent of Hang Seng Insurance. Any application for QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD)/(USD) or Imperial Dragon (RMB) Life Insurance Plan with unposted/cancelled/refunded premium will not qualify as Eligible Application for the purposes of this promotion.
  6. Qualified Customer can earn one HKTVmall HKD50 e-Gift Voucher (“the Offer”). Qualified Customer can collect the Offer in Hang Seng Olive by logging in to Hang Seng Olive and entering the Olive Redemption Code (“Olive Redemption Code”) into the "Gift Box" icon at the bottom right of the Olive Home page on or before 30 September 2024. The respective Olive Redemption Code will be sent to Qualified Customer’s Hang Seng Bank registered mobile record via SMS/MMS within 90 days upon Eligible Application.
  7. Each Qualified Customer can only receive one designated Olive Redemption Code per each Eligible Application, Qualified Customer has to ensure the designated Olive Redemption Code is kept safely. The Olive Redemption Code will not be replaced if it is lost, stolen or expired.
  8. The Offer will be credited into the Hang Seng Olive account once Qualified Customer inputted the designated Olive Redemption Code in Hang Seng Olive successfully.
  9. No alteration or cancellation can be made after the collection of the Offer, and all rewarded Offer cannot be transferred or converted into cash under any circumstances.
  10. Only policyholder(s) whose policy(ies) of QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD)/(USD) or Imperial Dragon (RMB) Life Insurance Plan is/are still effective 90 days after Eligible Application will be eligible for the Offer, subject to all the terms of the Promotion herein.
  11. Any transactions which are eventually cancelled / returned or found to be fraudulent will be considered as ineligible transactions which are not applicable to the Promotion thus will not be rewarded with any Offer.
  12. Hang Seng Bank and Hang Seng Insurance are not the supplier of e-Gift Voucher of the Offer and will not assume any liability in relation to the same. The supplier of the e-Gift Voucher of the Offer shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift Voucher of the Offer shall be resolved between customers and the relevant supplier. For details of the terms and conditions of the e-Gift Voucher of the Offer, please refer to the website of relevant supplier.
  13. For the details in how to redeem the e-Gift Voucher, please refer to the page displaying the e-Gift Voucher of the Offer in Hang Seng Olive or the website of relevant supplier.
  14. Hang Seng Bank and Hang Seng Insurance reserves the right to adjust, withdraw or cancel the Promotion and to amend or revise any of these terms and conditions at any time without prior notice and without assigning any reasons whatsoever.
  15. Unless otherwise specified, this Promotion cannot be used in conjunction with Hang Seng Bank staff privileges.
  16. No person other than the Qualified Customer, Hang Seng Bank and Hang Seng Insurance (which includes their successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  17. Hang Seng Bank and Hang Seng Insurance reserve the right of final decision on all matters relating to the above Promotion, which shall be binding on all parties concerned. In case of any dispute, the decision of Hang Seng Bank and Hang Seng Insurance shall be final.
  18. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  19. These Terms and Conditions are subject to prevailing regulatory requirements.
  20. In case of any discrepancy between the English and Chinese versions of the terms and conditions, the English version shall prevail.

The above information is a product summary of information for reference only. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD)/(USD) or Imperial Dragon (RMB) Life Insurance Plan. Please refer to the product brochures for the relevant product risks.


QuickReward Endowment Life Insurance Plan (1-Year) or The Choice 5-Year Life Insurance Plan (HKD)/(USD) or Imperial Dragon (RMB) Life Insurance Plan are underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance Company Limited and the insurance products are products of Hang Seng Insurance Company Limited but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance Company Limited and you directly.