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Promotional Terms and Conditions for Green Mortgage

• Green mortgage offers are applicable to customers who have successfully applied for a green mortgage loan of Hang Seng Bank Limited (“Hang Seng”) between 13 June 2022 and 31 August 2022 (both dates inclusive) (“Promotion Period”) and fulfill the relevant requirements (“Eligible Customer”).
• The mortgaged property must be a residential property and with a valid Gold or Platinum rating (including ”Provisional Gold”, “Provisional Platinum”, “Gold”, “Platinum”, “Final Gold” and “Final Platinum” rating) under the “BEAM Plus New / Existing Buildings” scheme which recognised and certified by the HKGBC at the date of approval for the green mortgage loan application. The rating certified by the HKGBC may change from time to time. For the eligible residential property of green mortgage loan, please visit the HKGBC website. In case of disputes, Hang Seng’s decision shall be final and binding.

Terms and Conditions for Up to HKD10,000 Cash Rebate

• Eligible Customers who have successfully applied for a green mortgage loan within the Promotion Period and drawdown the mortgage loan on or before 31 December 2022 with fulfillment to the designated drawdown mortgage loan amount as stated in the table below will be entitled to up to HKD10,000 cash rebate.
  

  The drawdown mortgage loan amount	Cash rebate amount
  HKD1,000,000 to HKD3,999,999	HKD4,000
  HKD4,000,000 to HKD7,999,999	HKD7,000
  HKD8,000,000 or above	HKD10,000

• If the total cash rebate amount (including above cash rebate) exceeded 1% of green mortgage loan amount, the total cash rebate amount shall be deducted from the mortgage loan amount in order to fulfill the prevailing regulatory requirements.
• Cash rebate will be credited to customer’s designated mortgage repayment account within 1 month after the drawdown of the mortgage loan without prior notice.

Terms and Conditions for HKD388,888 Green Home Cash Subsidy Lucky Draw (“Lucky Draw”)

• Eligible Customers who have successfully applied for a green mortgage loan within the Promotion Period and drawdown the mortgage loan at HK$1,000,000 or above on or before 31 December 2022 is eligible to participate in this promotion (“Eligible Green Mortgage Loan Application”). Each Eligible Green Mortgage Loan Application will be enrolled to the Lucky Draw automatically and entitled to one lucky draw chance.
• Lucky Draw reward (the “Reward”): HK$388,888 Green Home Cash Subsidy (1 quota).
• Hang Seng will randomly draw ONE Eligible Green Mortgage Loan Application through its computer system at the end of the Promotion Period (“Lucky Draw Winner”).
• The Lucky Draw Winner will be awarded by one Reward under this promotion.
• Hang Seng will contact the Lucky Draw Winner according to Hang Seng’s record on or before 28 February 2023. The Reward will be credited to the designated green mortgage repayment account of the Lucky Draw Winner (“Repayment Account”) on or before 31 March 2023. A confirmation letter will be sent via mail to the corresponding address of the Lucky Draw Winner in Hang Seng’s record after the Reward has been credited to the Repayment account.
• The green mortgage loan account of the Lucky Draw Winner must be valid at the time the Reward is credited to the Repayment Account. If the green mortgage loan of Lucky Draw Winner has been redeemed or cancelled before the Reward is credited to the Repayment Account, Hang Seng reserves the right to determine a replacement or forfeit the Reward.
• Hang Seng reserves the right to exclude any entrant of the Lucky Draw who violates these terms and conditions, tampers with the lucky draw, engages in abusive, deceit or fraudulent behaviour in relation to the lucky draw or makes false representations or statements or violates applicable law or regulations. If an entrant is excluded, the Reward may be subsequently revoked and reclaimed. In case of any dispute on the Lucky Draw result and any matters related to the Lucky Draw, Hang Seng’s decision shall be final and conclusive and binding on all parties concerned.

Terms and Conditions for Limited Green Mortgage Edition NFT Giveaway

• The first 50 Hang Seng Personal e-Banking customers who have successfully applied for a green mortgage loan during the Promotion Period and signed the relevant Letter of Offer for mortgage loan on or before 31 October 2022 (“Winners”) (determined by the date of signing the Letter of Offer for mortgage loan and based on Hang Seng’s record) will receive our limited edition Green Mortgage non-fungible token associated with a digital Artwork (“NFT”), provided that the customer must until 31 December 2022 (date inclusive):
  • maintain his/her Personal e-Banking; and
  • maintain his/her mortgage loan account.
• Hang Seng will verify a Winner’s relevant transaction records before awarding the NFT. In the event of any dispute, Hang Seng’s records shall prevail.
• Each Winner can only receive a maximum of 1 NFT in this promotion.
• We will notify each Winner by email on or before 31 December 2022 of the NFT redemption (“Redemption Email”). The Redemption Email will be sent to each Winner’s email address on our record at the time of posting the email.
• The Winner must redeem the NFT on or before 31 March 2023 on the Articoin platform by following the instructions and passcode in the Redemption Email, otherwise he/she will be disqualified and the NFT will be forfeited without further notice.
• The Redemption Email will set out the terms and conditions of the NFT, including the Winner’s rights in the NFT and the associated artwork.
• Hang Seng reserves the right to replace the NFT with other gifts at any time without prior notice. The value or nature of the substitute gift may differ from the NFT.
• This offer is not applicable to Commercial Banking and Private Banking customers.
• A customer may join this promotion and other Hang Seng NFT promotions within the Promotion Period if he/she meets the respective eligibility requirements
• Unless otherwise specified, this offer cannot be used in conjunction with any other offer of Hang Seng.

Terms and Conditions for the Promotion Offers of Home Care Plus Home Insurance Plan

• The promotion offers of Home Care Plus Home Insurance Plan includes “50% Premium Discount for the First 2 Year”*, e-Gift Voucher Offer (“Promotion Offers”).
• Customers should refer to the relevant terms and conditions for details of the Promotion Offers.
• The Promotion Offers are only applicable to customers who have not held, renewed or cancelled any Home Care Plus Home Insurance Plan in the capacity of the policyholder at the same insured property in the past 6 months.
• Different promotion offers may be provided for the same insurance plan through different application methods. This offer cannot be exchanged for cash or used in conjunction with other promotion offers and is not transferrable. Hang Seng and QBE General Insurance (Hong Kong) Limited (“QBE GIHK”) reserve the right to amend or terminate the terms and conditions for any relevant promotion offers at any time without prior notice to customers. In case of any disputes, the decision of Hang Seng and QBE GIHK shall be final.
• If customers cancel the Home Care Plus Home Insurance Plan after 15 days from receiving the policy, QBE GIHK will apply the customary short period rate to the premium for the time the policy has been in force according to the policy provision (e.g. QBE GIHK may refund the paid premium for the uninsured months under the yearly premium payment method).
• The Promotion Offers are not applicable to anyone who is entitled to staff offers of Hang Seng and staff of Hang Seng and its subsidiaries.

Terms and conditions relating to “50% Premium Discount for the First 2 Year”**

• The promotion period is from 1 January 2022 to 31 December 2022 (both days inclusive) (“50% Premium Discount for the First 2 Year Promotion Period”).
• Customers must drawdown the mortgage loan on or before 30 June 2023.
• Upon successful application for the property mortgage services and enrolment in standard plan or premium plan of Home Care Plus Home Insurance Plan via Hang Seng within the 50% Premium Discount for the First 2 Year Promotion Period, customers can enjoy premium waiver of Home Care Plus Home Insurance Plan for the first six months in the first policy year and the 7th to 12th month in the second policy year.
• Note - ** 50% premium discount will be offered in way of premium waiver for the first 6 months in the first policy year and the 7th to 12th month in the second policy year.

Terms and Conditions of the e-Gift Voucher Offer

• Customers who have successfully applied a Hang Seng mortgage loan within the Promotion Period and enrolled Home Care Plus Home Insurance Plan on or before 31 December 2022 can enjoy the following relevant HKTVmall e-Gift voucher (“e-Gift voucher”)
• A HKD500 e-Gift voucher for a new policy with insured property residential address mortgaged under Hang Seng and fulfils BEAM Plus Platinum/ Gold/ Final Gold/ Final Platinum/ Provisional Gold/ Provisional Platinum Ratings certified by the HKGBC.
• Customers must provide a valid email address during the application of Home Care Plus Home Insurance Plan. Customers who provide an invalid or incorrect email address will not be eligible for the e-Gift voucher.
• The e-Gift voucher will be sent by QBE GIHK to the email address provided by the customer during the application 3 months after successful Homecare application.
• In any condition, the e-Gift voucher is non-exchangeable for other gifts, non-redeemable for cash and no change will be given. The e-Gift voucher will not be re-issued if lost or unused after expiry date.
• The e-Gift voucher is only available while stocks last. In case the e-Gift voucher is out of stock, Hang Seng and QBE GIHK reserve the right to replace the e-Gift voucher with another gift of which the value and nature may differ from those of the e-Gift voucher offered in this promotion. In case of any disputes, the decision of Hang Seng and QBE GIHK shall be final.
• Hang Seng and QBE GIHK are not the suppliers of the e-Gift voucher and will not assume any liability in relation to the e-Gift voucher. The supplier of the e-Gift voucher shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift voucher shall be resolved between customers and the relevant supplier. For details of how to use the e-Gift voucher, please refer to the relevant terms and conditions from the e-Gift voucher supplier.
• Should the policy be cancelled within the first policy year, Hang Seng reserves the right to deduct the amount equivalent to the value of the e-Gift voucher from any credit card or bank account of the customers maintained with Hang Seng without giving any prior notice.
• The Home Care Plus Insurance Plan (“the Plan(s)”) are underwritten by QBE GIHK which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng is an insurance agent authorised by QBE GIHK for the distribution of the Plan(s). Premiums will be payable to QBE GIHK upon enrolment of the Plan(s). QBE GIHK would provide Hang Seng commission and performance bonus as remuneration for distribution of the Plan(s). The existing staff remuneration policy on sales offered by Hang Seng takes into account various aspects of the staff performance instead of focusing solely on the sales amount. In respect of an eligible dispute arising between the Hang Seng and the customer out of the selling process or processing of the related transaction, Hang Seng is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between QBE GIHK and the customer.

General Terms and Conditions:

• Green mortgage plan is applicable to mortgage loan for new purchase, transfer mortgage and re-mortgage of residential property by application submission with individual name. The plan is not applicable to mortgage loan for further charge, standalone carpark and Hang Seng’s staff loan.
• Each mortgage loan application can enjoy each of the above offer once. Unless otherwise stated, the above offers cannot be used in conjunction with other mortgage loan offers of Hang Seng.
• No person other that the customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these terms and conditions.
• These terms and conditions are subject to prevailing regulatory requirements.
• These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
• It is the customer’s responsibility for understanding and complying with his/her tax obligations or liabilities (if any) (including but not limited to, tax payment or filing of returns or other required documentation relating to the payment of all relevant taxes) in all jurisdictions in which those obligations or liabilities may arise and relating to the offers mentioned above. Neither Hang Seng nor any other member of the Hang Seng Bank Group have responsibility in respect of customer’s tax obligations or liabilities in any jurisdiction which they may arise including any that may relate specifically to the offers mentioned above.
• Hang Seng reserves the right to suspend, revise or terminate the above offers and amend these terms and conditions at any time without prior notice. In case of any disputes, the decision of Hang Seng shall be final.
• In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.