Terms and Conditions of the Maximum Number of Transactions Offer (the “Transaction Reward”)


  1. The promotion period is from 30 Sep 2018 to 31 Jan 2019, both dates inclusive (the “Promotion Period”).
  2. Transaction Reward is applicable to customers who have registered Hang Seng Personal e-Banking and have to complete the following requirements (the “Eligible Customers”):
    1. have a valid mobile number or email address under Hang Seng Bank’s record; and
    2. successfully register Hang Seng Bank (the “Bank”) as Faster Payment System (FPS) default receiving bank (by mobile no./email address/FPS ID) via Hang Seng Personal e-Banking or Hang Seng Personal mobile app and the status of it should remain valid on or before 31 Jan 2019.
  3. An Eligible Customer who conducted the maximum number of transactions during the Promotion Period will be rewarded for a total of HKD100,000 free credit spending reward as the Transaction Reward (the “Winner”).
  4. Only one winner will be eligible for the Transaction Reward during the whole Promotion Period. The Bank will determine the final winner by lucky draw if there are more than one eligible customer(s) who accumulated the same maximum number of designated transactions during the Promotion Period.
  5. The counting method of the transactions is as per the table below:

    Designated transactions Requirements Number of transaction count(s)*
    Complete 3rd party fund transfer via FPS/Hang Seng Easy Pay(including fund transfer in and out) Customers need to maintain the status of Hang Seng Bank as FPS default receiving bank when conducting the transaction ; and
    each transaction amount must be HKD100 / CNY100 or above    		 1 count per each successful transaction
    (if customers cannot fulfill the said status, the lucky draw entry accumulation will be suspended; and lucky draw entry accumulation will be resumed only when the said status is fulfilled)
    Complete Online Bill Payment Customers need to maintain the status of Hang Seng Bank as FPS default receiving bank when conducting the transaction ; and
    each transaction amount must be HKD100 / CNY100 or above    		 1 count per each successful transaction
    (if customers cannot fulfill the said status, the lucky draw entry accumulation will be suspended; and lucky draw entry accumulation will be resumed only when the said status is fulfilled)

    *Maximum total number of transaction counts per day is 10

  6. The Bank reserves the right to publicize the Winner’s list and the relevant information of the Prize presentation ceremony for any marketing purpose.
  7. For joint accounts, only the primary account holder is eligible for the Transaction Reward.
  8. Any transaction that is found to be fraudulent will not be considered as eligible transaction, and the related customer will not be rewarded.
  9. The Bank will determine the final winner by lucky draw if there are more than one eligible customer(s) who accumulated the same maximum number of designated transactions during the promotion period.
  10. The Bank will notify the Winner by phone and the Notification Letter of the Transaction Reward (“Notification Letter”) will be mailed by 30 Apr 2019 to the Winner’s local correspondence addresses according to the Bank’s record at the time of mailing.
  11. The Winner have to ensure their correspondence addresses at the Bank’s record is valid and correct. If the Winner have terminated the relevant accounts of the Bank at the time of mailing, the Transaction Reward will be deemed to be forfeited.
  12. The Winner will be required to successfully apply for an eligible Hang Seng Credit Card specified within the period specified. The Bank reserves the right to request the provision of any proof in relation to any such credit card application and the right of final decision on approving or rejecting a credit card application and the card type to be offered. Once the eligible Hang Seng Credit Card has been successfully approved, the Transaction Reward to which the Winner is entitled will be credited into his or her eligible Hang Seng Credit Card account by the Bank within two months.
  13. In case the Winner’s Hang Seng Credit Card application is not successfully approved, the Bank will arrange the Winner to apply for an eligible Hang Seng Spending Card specified within the period specified. The Bank reserves the right to request the provision of any proof in relation to any such spending card application and the right of final decision on approving or rejecting a spending card application and the card type to be offered. Once the eligible Hang Seng Spending Card has been successfully approved, the Transaction Reward to which the Winner is entitled will be credited into his or her eligible Hang Seng Spending Card account by the Bank within two months.
  14. In case the Winner’s Hang Seng Credit Card and Spending Card application are not successfully approved, the Bank reserves the rights to cancel the qualification of rewarding such Winner.
  15. The Transaction Reward offered under this promotion cannot be transferred, converted to cash or other gifts.
  16. In case of any reason, the Bank reserves the right to substitute the Transaction Reward with other gifts at any time without prior notice. The value or nature of the substitute gift may differ from the Transaction Reward offered in this promotion.
  17. No person other than the eligible customers and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  18. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  19. These Terms and Conditions are subject to prevailing regulatory requirements.
  20. The Bank reserves the right to suspend, vary or terminate the following offers at any time and to amend the relevant Terms and Conditions from time to time without prior notice. In case of any disputes, the decision of the Bank shall be final.
  21. In case of any disputes, the decision of the Bank on all matters relating to this promotion and the relevant offers shall be final and binding on all parties concerned. The relevant offers are subject to the Terms and Conditions of relevant products/services. If there is any inconsistency between the Terms and Conditions of relevant products/services and these Terms and Conditions, these Terms and Conditions shall prevail.
  22. In case of any discrepancy between the English and the Chinese versions of these Terms and Conditions, the English version shall prevail.

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