Hang Seng Credit Card ELEMENTS Shopping Privileges

Accumulated Same-day Net Spending Amount³	Spending Rewards²
Mondays – Fridays (excluding Public Holidays)	Saturdays – Sundays and Public Holidays
ELEMENTS Spending Reward	Hang Seng Credit Card Top-up Reward⁴	ELEMENTS Spending Reward	Hang Seng Credit Card Top-up Reward⁴
HKD2,000-HKD9,999	/	HKD100	/	HKD100
HKD10,000-HKD29,999	HKD100	HKD300	HKD150	HKD400
HKD30,000 or above	HKD300	HKD900	HKD450	HKD1,200

The promotion period is from 1 March 2024 to 14 April 2024 (“Promotion Period”).
To enjoy Shopping Privileges at ELEMENTS (“Offers”), customers (“Eligible Customers”) are required to spend with eligible Hang Seng Credit Card, Affinity Card, Commercial Card, Business Card or Spending Card (“Eligible Hang Seng Credit Card”), but excluding Hang Seng UnionPay Renminbi Diamond Commercial Card, Renminbi Credit Card, USD Visa Gold Card, e-shopping Mastercard and Private Label Cards.
Offers include Spending Rewards, The Rink Ice Rink Double Privileges and PREMIERE CINEMAS Double Privileges.

Additional Terms and Conditions of “Up to HKD2,300 Spending Rewards”:

Customers are required to register as “Friends of ELEMENTS” or ELEMENTS Club members to join this promotion. Shoppers can contact the mall’s ambassadors at 2196 8993 (Working Hours: 10am – 9pm) for more details of registration.
For details of “ELEMENTS Spending Reward”, please visit https://www.elementshk.com/eng/elements/promotions/spring-spending-rewards-2024.
To qualify for the “Hang Seng Credit Card Top-up Reward” redemption, eligible Hang Seng Credit Cardholders are required to present in person TWO original same-day sales receipts from transactions at two different ELEMENTS merchants, with a minimum spend amount of HKD100 each using an eligible Hang Seng Credit Card with corresponding electronic payment receipts. The minimum spend amount must exclude any ineligible spending as defined in clause 14, and excludes the value of any ELEMENTS Gift Vouchers, e-Vouchers/ Category Specific e-Vouchers/ Conditional e-Vouchers, +FUN Dollars or Merchant Dollars used. The name on the Hang Seng Credit Card must be the same as that on the electronic payment receipts. Cash and Octopus card payments are not eligible.
Eligible Customers are required to present Mobile Payment Transactions or the physical Hang Seng Credit card (screenshots of electronic devices are not accepted) bearing the same card number on the electronic payment receipts, original copies of eligible sales receipt(s) from merchant(s), and corresponding electronic payment receipts. Eligible Mobile Payment Transactions include any transactions settled by Mobile Payment Services with an eligible Hang Seng Credit Card registered to Apple Pay, Google Pay™ and Samsung Pay™ recognized by Hang Seng Bank (excluding AlipayHK, WeChat Pay HK, Tap & Go, PayMe and UnionPay App).
During the promotion period, eligible Hang Seng Credit Cardholders are entitled to redeem the reward in each spending tier of “ELEMENTS Spending Reward” and “Hang Seng Credit Card Top-up Reward” once per day, and up to three times for each spending basket during the entire promotion period. “Hang Seng Credit Card Top-up Reward” is applicable to designated merchants with Hang Seng Credit Card acceptance only.
To redeem “ELEMENTS Spending Reward” and “Hang Seng Credit Card Top-up Reward” at the same time, all transactions within the same redemption must be paid with an eligible Hang Seng Credit Card by the same eligible Hang Seng Credit Cardholders.
Handwritten receipts, duplicated, reprinted or photocopied receipts and damaged receipts will not be accepted for this promotion.
Each eligible sales receipt will entitle the Eligible Customers to claim “Hang Seng Credit Card Top-up Reward” once only. Eligible Customers are required to present eligible sales receipts from different merchants for each redemption of “Hang Seng Credit Card Top-up Reward” on the same day.
Receipts used for reward redemption are also eligible for ELEMENTS Points registration only when both actions are performed at the same time. Points cannot be registered after redeeming a reward.
Daily quotas apply and redemption is on a first come, first served basis while stocks last.
Receipts from 3hreeSixty, Mannings, Mainland Coaches, bank charges, membership fee payments, telecommunications services, car parks, wedding banquets, private and corporate functions at restaurant outlets, 999.9 gold and Gold Club (excluding jewellery), purchases of cash vouchers/ gift vouchers/ gift cards and value-adding receipts from any shops or restaurants are excluded from this reward programme and are NOT eligible.
Deposits on merchandise and catering are NOT accepted. For instalment transactions, only the first month’s instalment payment amount will be accepted for this promotion.
Hang Seng and Merchant reserve the right to record eligible Hang Seng Credit Cardholders’ computer-printed receipts and corresponding electronic payment slips and record the first 6 and last 4 digits of the corresponding Hang Seng Credit Card for internal reference only. The information collected will be destroyed 3 months after the promotion.
Receipts that have been used for gift redemption in this promotion at ELEMENTS will NOT be eligible for any cash refund, return or the redemption of rewards in other promotions (except of “ELEMENTS Spending Reward”).
All redemptions are non-refundable and non-transferable. This offer cannot be exchanged for cash or other services or products.
Eligible Hang Seng Credit Cardholders with eligible spending transacted after 10pm on 14 April 2024 can register for the “ELEMENTS Spending Reward” and “Hang Seng Credit Card Top-up Reward” redemption from 10am to 10pm on 15 April 2024. Rewards cannot be redeemed in case of late redemption.
ELEMENTS e-Vouchers will be given in fixed denominations via ELEMENTS App and are valid at participating merchants. Any outstanding balance after deducting the face value of ELEMENTS e-Vouchers must be settled by Hang Seng Credit Card. Please log in to ELEMENTS App to use the e-Vouchers. Press here to view the latest list of participating merchants of “Hang Seng Credit Card Top-up Reward” ELEMENTS e-Vouchers. Terms and Conditions apply, please refer to the e-vouchers for valid dates and details.
The list of Hang Seng Credit Card payment accepting merchants will be updated from time to time. Eligible Hang Seng Credit Cardholders may check with merchant(s) for the latest status of Hang Seng Credit Card payment acceptance. Hang Seng Bank reserves the right to change the list without prior notice.

Terms and Conditions of ELEMENTS e-Voucher Usage:

ELEMENTS Club members or “Friends of ELEMENTS” are required to use ELEMENTS App to scan the designated QR code provided by the corresponding merchant at ELEMENTS before payment to use the ELEMENTS e-Voucher.
The validity of the ELEMENTS e-Voucher would be 25 days since the e-Voucher issued.
The e-Vouchers can be used once only, and only at corresponding participating merchants which accept ELEMENTS e-Vouchers.
The e-Vouchers must be used by the date or time specified, otherwise it will be forfeited. A screencap of this e-Voucher is invalid.
Hang Seng, ELEMENTS and Merchants at ELEMENTS reserve the right to record the first 6 and last 4 digits of the corresponding Hang Seng Credit Card for internal reference.
ELEMENTS Club members or “Friends of ELEMENTS” can use e-Vouchers from their own account only. E-Vouchers cannot be accumulated or shared between accounts.
The e-Vouchers cannot be exchanged for cash or other services or products and cannot be replaced or reissued if lost or stolen.
Where the value of purchase exceeds the e-Voucher value, customers will be required to pay the difference between the purchase value and the e-Voucher value. Any outstanding balance after deducting the face value of this e-Voucher must be settled by Eligible Hang Seng Credit Card. Any unused balance of the e-Voucher will be forfeited.
The e-Vouchers used for purchases at ELEMENTS are not eligible for any cash refund, return or rewards redemption of other promotions.
Hang Seng, ELEMENTS and Merchants/ Suppliers at ELEMENTS will not bear any responsibility in any case of network problems, system malfunctioning, poor phone reception or blocking by third party applications that cause the delay, loss, mistake or corruption of an information transfer, any of which cause the failure of the order/transaction or any other issues relating to the order/transaction.

Additional Terms and Conditions of “The Rink Ice Rink Double Privileges”:

Customers must present Eligible Hang Seng Credit Card at the time of admission to enjoy the offer.
This offer is applicable from Monday to Friday only, except Saturday, Sunday and public holidays.
Offers are valid in The Rink Ice Rink at ELEMENTS only.
Offers cannot be used in conjunction with any other promotions or discounts.
Offers are non-transferable, non-refundable and not convertible to cash, products or services.
Quotas apply and are available on a first come, first served basis while stocks last.
The Rink Ice Rink reserves the right to change these terms and conditions without prior notice. In case of any disputes, The Rink Ice Rink reserves the right of final decision.

Additional Terms and Conditions of “PREMIERE CINEMAS Double Privileges”:

Customers must present Eligible Hang Seng Credit Card upon purchase of the movie tickets (the movie ticket offer) or at the time of payment (the popcorn offer) to enjoy the offer.
The movie ticket offer is not applicable to VIP houses, all tickets at morning shows, all shows on Tuesdays, Special Events, Film Festivals and those films with special engagement with film distributors.
The movie ticket offer is valid in PREMIERE CINEMAS at ELEMENTS and is applicable for tickets purchased at the cinema box office only.
The popcorn offer is valid in PREMIERE CINEMAS’ Kiosk at ELEMENTS only.
The offer can be used to purchase a maximum 8 tickets in each transaction.
The offers cannot be used in conjunction with any other promotions or discounts.
Offers are non-transferable, non-refundable and not convertible to cash, products or services.
PREMIERE CINEMAS reserves the right to change these terms and conditions without prior notice. In case of any disputes, PREMIERE CINEMAS reserves the right of final decision.