Once you have identified a role that interests you, you are required to submit an online application, including your latest CV. It is an important part of your application to Hang Seng Bank and it is your first opportunity to demonstrate your qualities and achievements.
Remember to think about the role you are applying for and tailor your CV to clearly present relevant skills and experience. Ensure your personal details are up to date for us to better understand you, and to enable us to consider you if another suitable role comes up in the future.
Once you have successfully completed your application, you may receive a link to a website containing some online assessments by our assessment provider SHL. These are designed to identify whether you have the skills required for the role and to assess your suitability for working at Hang Seng Bank. The number and type of assessments will depend on the role you are applying for.
Online Value Assessment assesses the extent to which you meet Hang Seng Bank’s values by asking how you would respond in certain work situations. Our values define who we are as an organization and what make us distinctive. We believe in acting with courageous integrity. We are:
Standing firm for what is right, delivering on commitments, being resilient and trustworthy
Taking personal accountability, being decisive, using judgement and common sense, empowering others
Open to different ideas and cultures
Communicating openly, honestly and transparently, welcoming challenges, learning from mistakes
Listening, treating people fairly, being inclusive, valuing different perspectives
Connected to customers, communities, regulators and each other
Building connections, being aware of external issues, collaborating across boundaries
Caring about individuals and their progress, showing respect, being supportive and responsive
Online Aptitude Tests assess critical qualities for job success, such as solving problems, understanding written information and numerical data. These tests are applicable to selected graduate positions only.
You can take the assessments at any time within a fixed number of days, as specified in the email. You should complete some of the practice questions supplied before you begin, and start the assessments only when you are sure you can give them your undivided attention.
Interviews are a chance for us to get to know you better, and for you to find out more about us and how we work.
HR Interview typically covers your past experience, responsibilities and achievements, as well as your strengths. You will be asked to tell us about specific occasions when you have demonstrated a particular skill. You may also be invited to complete on-site written tests depending on the role for which you are applying.
Business Interview allows you to meet with our hiring manager(s) to understand more about the position and its expectations. The conversation will also focus to assess your functional and technical capabilities required for the role.
The interview is your chance to make sure the interviewer knows that you are enthusiastic about the opportunity to work at Hang Seng Bank, and to decide whether we're the right fit for each other.
Hang Seng Bank wishes to remind customers to remain vigilant in safeguarding their banking credentials such as Credit Card number, One-Time Password (OTP) during the online payments and other sensitive account information and not to disclose any such information to third parties. We attach great importance to the security of our online credit card payment service. For enquiries, please contact our 24-hour Customer Service Hotline on the back of Credit Card.