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Careers > Our Business > Retail Banking and Wealth Management
Retail Banking and Wealth Management
Explore the career opportunities at our service outlets.
Customer Relationship Manager
Customer Relationship Manager
Customer Relationship Manager
General Banking Officer
Counter Service Officer
    • Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

      Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

      Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

    • Hang Seng's Investment Services business offers a full spectrum of investment products and services to both private and corporate investors. Our customers can invest in over 400 investment funds managed by reputable international fund houses. The funds cover different asset classes, including global equities, bonds, money markets and foreign exchange markets. We also provide asset management services for retirement schemes, institutional investors and charitable organisations.

      Our securities services are offered through a wide variety of trading channels - including designated branches and the Internet, as well as automated, manned and mobile phone trading.

      We provide various structured products for investors as an alternative investment choice for enhancing their potential returns, while our currency-linked deposits and forex margin trading are able to provide investors with opportunities to capitalise on the FX market. Besides, we also offer bond investments to selected personal customer segments for a stable return.

      Should you join our Investment Services business, you will assist in developing different types of investment products and formulating business promotion programmes to meet the needs of our different customer segments. With your professional knowledge and expertise in asset management, you will help manage investment portfolios to enhance investment performance for our customers.

    • Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it. Our banking services and products combine traditional banking standards with a competitive edge. Services are based on an integrated approach to asset and liability management, both onshore and offshore. Our investment team is ready to offer professional advice at a local level and on a global scale.

      Should you join our Private Banking business, you will focus on building close relationships with our high net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.

    • Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and service outlets, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

      Should you join Retail Distribution business, you may provide personalised services for our customers. By identifying customer needs and providing financial solutions in response, you will be able to explore new business opportunities and strengthen the total customer relationship. In addition, you may serve our customers through various distribution channels such as branches and e-Banking. You may also participate in the development and enhancement of our value-added products and services which are tailor-made for different customer segments.

    • Hang Seng's Secured Loans business provides customised and smart financial solutions to customers through a wide range of secured loan products, including mortgages and secured overdrafts.

      As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. We continue to develop innovative mortgage products and services.

      Our services are delivered through a comprehensive range of service channels, including branches, mobile direct sales, e-channels and customer hotlines.

      Should you join our Secured Loans business, you will work closely with our professional, innovative and committed staff to develop and enhance secured loan products to meet the changing needs of customers in a dynamic market environment and to deliver premium services to our customers. There are various opportunities in areas such as product and channel development, business planning and sales, where you can apply your knowledge and expertise and help customers realise their wealth management goals.

    • Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

      We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

      Our Unsecured Personal Loan services offer installment loans, revolving loans, and overdraft facilities to meet the financial needs of customers at all levels.

      Should you join our Unsecured Loans business, you will have the opportunity to formulate marketing and product development programmes; participate in developing sales and credit strategies, operations and customer services; and gain the experience and exposure needed to become an all-round professional in consumer credit.