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Hang Seng Commercial Banking Service Survey

 

 

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Thank you for choosing Hang Seng Bank. In order to provide you with a better service experience, we would like to conduct a short online survey on customer opinions about business account opening service. Through the collection of your valuable opinions and suggestions, Hang Seng Bank could enhance our service so as to meet your needs. The interview takes about 3 minutes. The collected information and data throughout this survey will be kept confidential and will only be used for analysis and reporting purposes.

Is this your company's first business bank account?

1. During the servicing process, how satisfied were you about the following aspects of the performance of the Customer Relationship Manager?

1 Extremely dissatisfied;    10 Extremely satisfied

2. How satisfied were you about the whole servicing process?

1 Extremely dissatisfied;    10 Extremely satisfied

1. During the servicing process, how satisfied were you about the following aspects of the performance of the Customer Relationship Manager?

1 Extremely dissatisfied;    10 Extremely satisfied

2. How satisfied were you about the whole servicing process?

1 Extremely dissatisfied;    10 Extremely satisfied

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