Money Transfer

Remittance Service

Frequently Asked Questions on Express China Remittance Service

Our Services

No, this service is only applicable to Hang Seng’s corporate customers.

This service offers guarantee of same day credit of remittance proceeds for outward telegraphic transfers to designated beneficiary banks in specific Mainland locations (all branches of Hang Seng Bank (China), branches of Bank of Communications in 97 locations and branches of Industrial Bank in Shanghai, Shenzhen, Guangzhou and Beijing).

For using this service, you can submit your outward telegraphic transfers instruction through Hang Seng HSBCnet or Hang Seng Business e-Banking.

For details, please refer to "Express China Remittance Service".

Mainland China designated beneficiary bank Hang Seng Bank (China) Industrial Bank Bank of Communication
Remittance currencies CNY and other major currencies HKD HKD

Timing

Customers can still submit outward telegraphic transfers after the cut-off times.However, the remitted funds cannot be guaranteed to be credited to the mainland China beneficiary’s account on the same day that the outward telegraphic transfer is made.

Eligible Locations

Eligible Conditions 

Charges

There is no additional charge for the Express China Remittance Service. For the standard service charges, please refer to “Part B: Remittances and Foreign Exchange Services > Inward Remittances” of the Bank's prevailing tariff for details.

Others

e-Channel
Screen Layout
Hang Seng HSBCnet
Demo
Hang Seng Business e-Banking
Demo

The Express China Remittance Service is only applicable to outward telegraphic transfers submitted via Hang Seng HSBCnet and Hang Seng Business e-Banking. Submissions via branch counters will be processed under the standard telegraphic transfers handling procedures.

Enquiry on Hang Seng Express China Remittance Service

For any enquiries, please feel free to contact our Business Partner Direct 2198 8000.

Contact Us

Business Partner Direct
Call Business Partner Direct 

Hong Kong: 2198 8000

Mainland Toll-free#: 4001-20-8288

BERI
Virtual Assistant B E R I

Any questions about business banking?

Chat with B E R I now  

# 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.

  • Please note the information relating to the services stated above are for customer's reference only and may be subject to changes from time to time by Hang Seng Bank Limited ("the Bank").
  • The Bank reserves the right to revise any fees, charges, special offers and other services from time to time. The Bank reserves the right to levy a charge on transactions conducted where necessary. Please contact our branches or call Business Partner Direct 2198 8000 if you have any queries.