Hang Seng e-Contact
To change any of the following information, simply key in the old e-mail address and four characters of your identification document for verification and provide the new information.
Old E-mail Address
Identification Document Type
Four Characters of Identification Document
(Include English characters)
1st 3rd 5th 6th  
New E-mail Address*
* If you only need to change your Preferred Language and / or Preferred Name, please input the same e-mail address as in the "Old E-mail Address" field.
Preferred Name (In English)
Preferred Language
Personal Information Collection Statement

The information requested in this form will enable Hang Seng Bank Limited ("the Bank" or "we" or "us" or "our") to provide an array of banking and credit card promotions information via e-mail.

The privacy of the personal information provided by you in this form will also be governed by our privacy policy applicable to personal information of customers as set out under the heading "Notice to Customers and Other Individuals Relating to the Personal Data (Privacy) Ordinance" in our Important Message to Readers and Internet Privacy Policy Statement (the "Internet Privacy Policy Statement"). Please refer to our important Message to Readers and Internet Privacy Policy Statement regarding your access to and use of third-party websites and the nature of Internet communications.
This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.