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Insurance & MPF > General Insurance > Fire Insurance Plan
Fire Insurance Plan

The Plan covers damage to property or belongings caused by fire, including incidental damage caused by fire occurs in the building or neighourhood of the insured property, as well as property damage caused by water or otherwise by the Fire Services Department in the course of fire fighting . Protection is offered for the building (shell), furniture and fittings inside the property, decorations, electrical installations, bathroom fixtures and kitchen utensils, etc. inside the property. Optional additional cover is available for protection against damage and losses caused by a fire arising from a typhoon, hurricane, explosion, earthquake and etc.

Remark: Please refer to the policy for detailed terms and conditions and exclusions.

Key Coverage Highlights
  • Protection against damage to property or belongings caused by a lightning strike or thunderbolt or incidental damage to property or belongings caused by a fire in the building or neighbourhood of the insured property
  • Coverage against property damage by water or otherwise by the Fire Services Department when fire fighting
  • Coverage includes the building (shell), furniture and fittings inside the property, decorations, electrical installations, bathroom fixtures and kitchen utensils, etc. inside the property
  • Optional additional cover is available for protection against damage and losses caused by a fire arising from a typhoon, hurricane, explosion, earthquake and etc.
Remark: Please refer to the policy for detailed terms and conditions and exclusions.
Quote Now
Please call QBE General Insurance (Hong Kong) Limited Customer Service Hotline on 2828 3138 during office hours for more details and applications.

 

Hotline Information
Application Enquiry Hotline:
  • Life Insurance: (852) 2198 7838
  • Refundable Life Insurance: (852) 2998 8080
  • General Insurance: (852) 2998 9888
  • Medical Insurance (Bupa): (852) 2998 9886

Insurance Service Hotline:
  • Life Insurance: (852) 2596 6262
  • Travelsure, Home Care & other General Insurance (QBE): (852) 2828 3138
  • Medical Insurance (Bupa - Essential): (852) 2517 5588
  • Medical Insurance (Bupa - Excel/ Excel Plus/ Global Supreme): (852) 2517 5688
  • Medical Insurance (Bupa – Global Infinite) (852) 2531 8507
Important Notes

The above general insurance plan (“Plan”) is underwritten by QBE General Insurance (Hong Kong) Limited which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng Bank Limited (“Hang Seng Bank”) is an insurance agent authorised by QBE General Insurance (Hong Kong) Limited for the distribution of this Plan. Premiums will be payable to QBE General Insurance (Hong Kong) Limited upon application of this Plan. QBE General Insurance (Hong Kong) Limited would provide Hang Seng Bank commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute arising between the Hang Seng Bank Limited and the customer out of the selling process or processing of the related transaction, Hang Seng Bank Limited is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between QBE General Insurance (Hong Kong) Limited and the customer.