The above information is a product summary for reference only. Please refer to the policy for the detailed coverage, exact terms and conditions and exclusions of the relevant Voluntary Health Insurance Scheme. This Plan is underwritten by Bupa (Asia) Limited (“Bupa”) which is authorized and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank is an insurance agent authorized by Bupa for the distribution of this Plan. Premium will be payable to Bupa upon enrolment of this Plan. Bupa would provide Hang Seng Bank the relevant commission and performance bonus in accordance to the selling of this Plan. The existing sales staff remuneration policy offered by Hang Seng Bank would take into account various aspects of the staff performance but not solely on the sales amount. In respect of an eligible dispute arising between the Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the policy terms or performance (claims and service) of the product should be resolved directly between Bupa and the customer.