Fire Insurance Plan

Protects your property against loss and damage from fire, rest assured with a comprehensive protection

Terms and Conditions apply. The above general insurance plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Plan overview

This plan is underwritten by QBE General Insurance (Hong Kong) Limited. The plan covers damage to property or belongings caused by fire, including incidental damage caused by fire occurs in the building or neighourhood of the insured property.

Key features

The plan protects against damage to property or belongings caused by a lightning strike or thunderbolt; or incidental damage to property caused by a fire in the building or neighbourhood of the insured property. It also covers property damage by water or otherwise by the Fire Services Department during fire-fighting.

Coverage includes the building (shell), furniture and fittings inside the property, decorations, electrical installations, bathroom fixtures and kitchen utensils, etc. inside the property.

Remark: This page is only intended as a general summary. Please refer to the policy for detailed terms and conditions and exclusions.

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Claim procedures

Find details on how to submit your claim and more.

Download form

You can find all the forms and documents here for our insurance products.

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Other point(s) to note
  1. The above general insurance plan ("Plan") is underwritten by QBE General Insurance (Hong Kong) Limited which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authorised by QBE General Insurance (Hong Kong) Limited for the distribution of this Plan. Premiums will be payable to QBE General Insurance (Hong Kong) Limited upon application of this Plan. QBE General Insurance (Hong Kong) Limited would provide Hang Seng Bank commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.
  2. In respect of an eligible dispute arising between the Hang Seng Bank Limited and the customer out of the selling process or processing of the related transaction, Hang Seng Bank Limited is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between QBE General Insurance (Hong Kong) Limited and the customer.
Remark(s)