Hang Seng Bank wishes to remind customers to remain vigilant in safeguarding their banking credentials such as Credit Card number, One-Time Password (OTP) during the online payments and other sensitive account information and not to disclose any such information to third parties. We attach great importance to the security of our online credit card payment service. For enquiries, please contact our 24-hour Customer Service Hotline on the back of Credit Card.
Service Suspension at Hang Seng Bank Branches
The following Hang Seng branch outlets are temporarily closed for service until further notice.
• Chinese University Branch
• Polytechnic University
• University of Science and Technology Branch
• City University Branch
• Baptist University Branch
• MTR Kwai Fong Station Office
• Sheung Shui Sales and Service Centre
• Kwun Tong Sales and Service Centre
Customers can visit other branches, use e-Banking, mobile banking apps or phone banking hotline (personal customers: 2822 0228 / commercial customers: 2198 8000) for banking services. We apologize for any inconvenience caused.