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    eFamilyPro Life Insurance Plan

    Please note the relevant product risks. The above life insurance plan is underwritten by Hang Seng Insurance Company Limited.
    • I have read the Promotion Terms and Conditions.
    • I agree and authorize Hang Seng Insurance to share my policy details applying through this redirection from yuu App including policy number, policy name, policy status, policy effective dates, premium paid amount and related transaction dates to DFI for yuu Points calculation and issuance, basic information display, data analytics and providing me with product, services, promotions or discount offers of Hang Seng Insurance.
    • I confirm that the above yuu membership number is correct and understand that the yuu Points will be rewarded to the above yuu Account.

    This application is redirected from the yuu App. yuu Points will be rewarded based on the premium paid upon successful policy approval. yuu Points will be issued by DFI Development (HK) Limited (“DFI”)yuudfi to the following yuu Account after the cooling-off period of the policy (while it remains in force)yuupolicy .

    You can also earn an extra 1X Points on your spend at yuu Designated Participating Outlets during the first policy year to make your shopping even more rewarding. Please check the details in the yuu App.

    Print

    Get an instant quote

    Your quote result

    Application information

    Verify information

    Acknowledgement

    Step 1/3

    Enter details

    Your personal details

    If you cannot find your preferred Sum Insured from above options, you can apply more than 1 policy to get the suitable Sum Insured amount that can fulfill your needs 1,2 .

    Special offer

    Declaration

    Quote summary

    eFamilyPro Life Insurance Plan

    What is covered for you in this Plan?

    Death Benefit

    Upon the unfortunate passing away of the Life Insured, the beneficiary(ies) will receive the total Death Benefit to help them getting through difficult times.

     

    Premium is fixed for the first 10 years1

    The monthly premium is fixed for the first 10 years and will be adjusted every 10 years. To read about your future premiums payable for this plan, please refer to Premium Illustration.

     

    Coverage up to age 80 and Conversion privilege

    During the policy period, the Plan covers up to age 80 regardless of the Life Insured's health status. Before the Life Insured's age reached 602, the Policy may be converted to a new whole of life or endowment policy, without the need of the medical underwriting requirements.

     

    9 choices of Sum Insured

    There are 9 choices of Sum Insured  – HKD500,000 / HKD1,000,000 / HKD1,500,000 / HKD2,000,000 / HKD3,000,000 / HKD3,500,000 / HKD5,000,000 / HKD6,500,000 or HKD8,000,000 to suit various family needs.

    Who is eligible? What is the requirement?

    • eFamilyPro Life Insurance Plan is only available to you if you hold a Hang Seng bank account or Hang Seng credit card3.
    • You must also be between the age of 18 and 60 and have a Hong Kong Identity Card.
    • Your monthly payment should be debited from your Hang Seng bank account or credit card account.

    For product features, please refer to Product Summary in Product Brochure.

    For full terms and conditions, please refer to Policy Provisions .

    Enter information

    A
    Vulnerable Customer assessment

    Start your Vulnerable Customer
    Assessment
    Hang Seng Bank Limited ("the Bank") and Hang Seng Insurance Company Limited ("Hang Seng Insurance") are committed to exercising care and providing additional protection measures to Vulnerable Customers in insurance application. This assessment is provided by Hang Seng Insurance and the Bank as authorized insurance agent of Hang Seng Insurance and is intended to help you understand whether you are a Vulnerable Customer based on your personal circumstances, including your insurance application experience.
    Start

    Your answers

    Have you completed Secondary 3 or above?
    Are your total net liquid assets maintained in the Bank, or other financial institutions and your personal holdings is valued more than or equal to HKD 50,000 or equivalent?
    Do you have any regular source of income?
    Do you have any experience in applying for life insurance products (not limited to Hang Seng Insurance life insurance)?
    (a) Have you applied for any Annuity Insurance Products
    over the past 5 years, giving you the relevant insurance experience?
    (b) Have you applied for any Non-Investment-Linked Long Term Insurance Products
    over the past 5 year, giving you the relevant insurance experience?

    Assessment result

    Your Vulnerable Customer Assessment Result:
    Your Vulnerable Customer Assessment Result:
    Original VC Status (Annuity Products)
    Original VC Status (Non-Investment-Linked Long Term Insurance Products)
    Do you agree with the above result?
    Reason

    Your final Vulnerable Customer Assessment status is assessed as:

    Your final Vulnerable Customer Assessment status is assessed as:
    Final VC Status (Annuity Products)
    Final VC Status (Non-Investment-Linked Long Term Insurance Products)

    Declaration

    The information you provided below will form the basis for underwriting and assessing any claims in the future.
    If you have any changes for the quotation, please Get a new quote.
    Medical questions
    Have you ever been diagnosed with Cancer, Heart Disease or Stroke?
    In past 5 years, have you been diagnosed with or suffered from Diabetes, HIV related conditions, AIDS or any condition(s) affecting your brain, blood, heart, lungs, liver or kidneys?
    In the past year, have you been advised or required by a medical practitioner to undergo medical treatment or received medication for more than 14 consecutive days?
    In the past year, have you had or do you have any symptoms such as unexplained bleeding, weight loss, lump or growth for which you are still under investigation or have not yet sought medical advice?
    Please input all the below details in English
    Applicant/Insured Person information
    Last name should be the same as the one printed on your HKID card
    First name should be the same as the one printed on your HKID card
    Contact details
    Please make sure your email address is correct
    Beneficiary
    Beneficiary would receive the insurance benefits in the form of a cash payment. You may add, remove or change beneficiaries after your policy has been issued.
    Add beneficiary
    Important Note: Please note that additional document(s) is/are required for processing your application as verification is necessary for the nomination of your beneficiary relationship(s), you will receive a follow up letter regarding the required additional document(s). Please call our eFamilyPro Hotline at 2998 8038 if you have any questions.
    Please input your payment account details below. Your application will undergo approval process. You will receive an SMS message within 7-10 working days regarding application notification under normal circumstances. We will not debit the premium amount from your account before it is approved. The monthly premium and levy payment of HKD {#monthlyTotalPremium} will be debited from your account after the application has been approved successfully.
    The applicant and payment account holder must be the same person.
    Payment details
    Payment account
    You have cancellation rights within cooling-off period of 21 days
    You can review and edit your responses before submitting your final application.

    Note

    Note

    Please review and verify the following details, and click 'Confirm' to proceed.
    Thank you for applying eFamilyPro Insurance Plan Online. The online application will be processed and approved after verification of the information you have submitted.
    • You will receive an SMS message within 7-10 working days regarding application notification under normal circumstances
    • Please be reminded that the coverage of your applied insurance plan(s) has not been effective yet
    • Your policy effective date will be dated back to your online application submission date should your application be approved
    • An email with reference number has been sent to your email address. If you have any enquiries, please call (852) 2998 8038
    • yuu Points will be credited to the yuu Account by DFI as stated in this application after the cooling-off period of this policy (while it remains inforce). If you have any question relating to yuu Points or the yuu Rewards Club, please check out FAQ in the yuu App or email contactus@yuurewardsclub.com.hk

    Premium details1

    Sum insured
    HKD
    Initial premium & levy
    HKD (HKD + HKD initial levy)
    Special offer

    Vulnerable Customer assessment

    Medical details Edit Save

    Medical questions

    Have you ever been diagnosed with Cancer, Heart Disease or Stroke?
    In past 5 years, have you been diagnosed with or suffered from Diabetes, HIV related conditions, AIDS or any condition(s) affecting your brain, blood, heart, lungs, liver or kidneys?
    In the past year, have you been advised or required by a medical practitioner to undergo medical treatment or received medication for more than 14 consecutive days?
    In the past year, have you had or do you have any symptoms such as unexplained bleeding, weight loss, lump or growth for which you are still under investigation or have not yet sought medical advice?
    Applicant/Insured Person information Edit Save

    Applicant/Insured Person information

    Last name
    First name
    HKID number
    Date of birth
    Place of birth
    Gender
    Smoking habit

    Contact details

    E-mail address

    Beneficiary

    Type of beneficiary
    Premium payment Edit Save

    Payment details

    Payment account
    Hang Seng Saving Account No.
    Hang Seng Credit Card Account No.
    Expiry date

    Declaration

    Back
    Confirm Next Get a new quote Apply now Clear Get a quote

    Need more help?

    eFamilyPro Hotline:

    (852) 2998 8038

    Operating hours:

    Mon to Fri - 9:00am to 8:00pm, Sat - 9:00am to 1:00pm

    Closed on Sundays and Public Holidays

    Footnote

    Remarks

    1. The maximum aggregate sum insured that each life insured could apply for eCancerPro Insurance Plan and eFamilyPro Life Insurance Plan is HKD8,000,000 for life insured who is aged 50 or below and HKD 3,500,000 for life insured who is aged above 50.
    2. Life insured aged 50 or below can apply eFamilyPro Life Insurance Plan with sum insured up to HKD8,000,000 while Life insured aged above 50 can apply this plan with sum insured up to HKD3,500,000.

    Need more help?

    eFamilyPro Hotline:

    (852) 2998 8038

    Operating hours:

    Mon to Fri - 9:00am to 8:00pm, Sat - 9:00am to 1:00pm

    Closed on Sundays and Public Holidays

    Footnote

    Remarks

    1. Premium is fixed for the first 10 years. To read about your future premiums payable for this plan, please refer to Premium Illustration.
    2. Age at last birthday.
    3. Only applicable to personal customer who is the principal cardholder of Hang Seng Credit Card, but not applicable to non-Hong Kong Dollar Credit Cards and Private Label Cards.

    Please read and acknowledge the agreement of below declaration statement.

    1. I, as Policy Applicant and payment account holder, confirm that I am not acting on behalf of any other person, and that I authorize Hang Seng Bank Limited ("HASE") to debit from the specified account for initial and subsequent premiums and applicable levy due as shall be instructed by Hang Seng Insurance Company Limited ("HSIC") from time to time.
    2. I am in Hong Kong at the time of making this online application.
    3. I acknowledge and understand that this application is submitted by me with no advice has been given by HASE on this application.
    4. I understand that my personal information supplied in this application will be used in accordance with Personal Information Collection Statement and that any request to change my personal information in HSIC's records must be made through branches of HASE or as specified under Clause 5 of the said Statement.
    5. All the statements and answers in this application are to the best of my knowledge and belief, true and complete and that the application will form the basis and become part of any policy issued by HSIC. I acknowledge if any of the statements and answers given in the application are inaccurate or any material facts1 have not been disclosed or verification of my identity cannot be completed within a reasonable time as determined by HSIC (during which HSIC will have the sole discretion to suspend or defer any transactions under the policy), HSIC will be entitled to cancel, terminate or suspend the policy or where HSIC considers it appropriate, to re-issue the policy with modifications even after the policy has been issued.
      Note:
      1. If you are in doubt as to whether or not particular information or facts are material, they should be disclosed.
    6. All personal information that I have most recently provided to HASE such as ID documents, nationality, mobile number and payment account correspondence address is accurate and up to date and I consent to HASE providing my personal information to HSIC or any member of the HSBC Group ("HSBC Group" means HSBC Holdings plc, its affiliates, subsidiaries, associated entities and any of their branches and offices (together or individually) and "member of the HSBC Group" has the same meaning) and any agents, contractors, sub-contractors, service providers for the purpose of evaluating and processing this application. I understand that updated personal information such as ID documentation may be requested by HSIC if necessary, and the policy may not be issued if any such requested information or documents are not provided within a specified time.
    7. I understand that submission of this application does not guarantee its approval, and that a policy will only be approved after (i) the satisfaction of HSIC's prevailing eligibility requirements and principles of underwriting rules and (ii) the first premium payment has been processed. If the application is approved, the policy will be made effective from the date a valid application was submitted.
    8. Cancellation Rights and Refund of Premium(s) within Cooling-off Period: I, the Policyholder, understand that I have the right to cancel the policy and obtain a refund of any premium(s) paid (less any market value adjustment for investment-linked or non-linked single payment/ single premium policy) by returning the policy surrender form to Hang Seng Insurance Company Limited. I understand that to exercise this right, the policy surrender form must be signed by me and returned by mail to Hang Seng Insurance Company Limited at 18/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong or returned to any Hang Seng Bank branches (except MTR station outlets) 1 within the Cooling-off Period. I understand that the Cooling-off Period is the period of 21 calendar days2 immediately following either the day of delivery of the policy or the Cooling-off Notice to me/ my nominated representative (whichever is earlier). I understand that the Cooling-off Notice is a notice that will be sent to me or my nominated representative to notify me of the Cooling-off Period around the time the policy is delivered.
      Note:
      1. Only applicable to personal customer.
      2. If the last day of the period does not fall on a working day, the period will include the next working day.
    9. I am mentally fit at the time of this online application.
    10. I have prior experience in using online platform(s) such as internet banking or online shopping platforms, and I am capable of making this application using this online platform.
    11. I understand that the Insurance Authority ("IA") will impose a prescribed levy on this insurance policy pursuant to section 134 of the Insurance Ordinance (Cap. 41). Such levy payment should be made together with the premium payment to HSIC for direct remittance to the IA within the remittance period as specified by the IA. Subject to the applicable levy cap, the amount of levy payable for each premium payment is the amount of premium multiplied by the applicable levy rate as prescribed by IA. All subsequent premiums to be paid will also be subject to the applicable levy rate and cap. I/ We understand that it is the statutory duty of the policyholder to pay the prescribed levy to IA through HSIC. IA may impose on the policyholder concerned a pecuniary penalty not exceeding HKD 5,000 for non-payment of levy.
    12. The application confirmation does not contain the full terms of the policy and the full terms can be found in the policy document.
    13. The premium adjustment will be determined in accordance with “Hang Seng Insurance’s” prevailing rate table applicable to this class of policy and the Insurance Age of the Life Insured at the time of adjustment. “Hang Seng Insurance” will review the premium level from time to time based on factors including but not limited to actual claims experiences, outlook of future claims experiences, foreseeable expense etc.. In case of any significant changes in those factors, “Hang Seng Insurance” reserves the right to adjust the premium rates applicable to premiums payable during the premium payment term. A notice of such premium adjustment will be sent to the Policyholder prior to it taking effect.

     

    I have read and understood the Cooling-off Rights, Premium Illustration (with premium adjustment every 10 years), the Policy Provision, the Hang Seng Bank Limited and its subsidiaries Privacy Principles and the Personal Information Collection Statement of HSIC and agree to be bound by the same.

     

    Need more help?

    eFamilyPro Hotline:

    (852) 2998 8038

    Operating hours:

    Mon to Fri - 9:00am to 8:00pm, Sat - 9:00am to 1:00pm

    Closed on Sundays and Public Holidays

    Footnote

    Remarks

    1. Premium is fixed for the first 10 years. To read about your future premiums payable for this plan, please refer to Premium Illustration.
    2. Your selection of "Own estate" confirms that the death claimed amount will be paid out in accordance with inheritance law of Hong Kong.
    3. Not applicable to non-Hong Kong Dollar Credit Cards and Private Label Cards.
       

    Important Information

    • Any assessment on the customer’s Vulnerable Customer status will be based on the information the customer provides to the Bank and Hang Seng Insurance. Failure of the customer to provide complete, accurate and up-to-date information will affect the Bank and Hang Seng Insurance’s assessment of the customer’s Vulnerable Customer status and any services that may be provided.
    • The Vulnerable Customer Assessment in online platform is unable to consider all of the customer’s relevant personal circumstances when assessing whether the customer may be a Vulnerable Customer.
    • It is suggested that you print and save the Vulnerable Customer Assessment record for your future reference.
    • Personal information collected in this assessment will be kept confidential by the Bank and Hang Seng Insurance. The information may be used by the Bank and Hang Seng Insurance under a duty of confidentiality of Hang Seng Insurance, for providing, maintaining and administering insurance policy or other financial products and services or meeting the obligations, requirements in connection with any law, regulation or request given or issued by other authorities, within or outside the Hong Kong Special Administrative Region existing currently or in the future. Hang Seng Insurance’s Notice to Customer and Other Individuals relating to the Personal Data (Privacy) Ordinance are available at the Bank’s website.
    1. I agree with the above Vulnerable Customer Assessment result and confirm that the above information provided by me is complete, accurate, and up-to-date.
    2. I understand that the assessment conducted through the online platform has not assessed all of my latest status of my personal circumstances in determining whether I may be a Vulnerable Customer or not.
    3. I authorize the Bank and Hang Seng Insurance to provide the details of this assessment, any related record or information to meet the obligations or requirements in connection with any law, regulation or requests given or issued by other form, within or outside the Hong Kong Special Administrative Region existing currently or in the future.
    4. I understand that Hang Seng Insurance reserves the right to cease my Vulnerable Customer Assessment result at any time without prior notice. The decision of Hang Seng Insurance on all matters relating to the assessment shall be final and binding on all parties concerned.
    1. I disagree with the initial Vulnerable Customer Assessment result and would like to change the result as above selection. I confirm that the above information provided by me is complete, accurate, and up-to-date.
    2. I understand that the assessment conducted through the online platform has not assessed all of my latest status of my personal circumstances in determining whether I may be a Vulnerable Customer or not.
    3. I authorize the Bank and Hang Seng Insurance to provide the details of this assessment, any related record or information to meet the obligations or requirements in connection with any law, regulation or requests given or issued by other form, within or outside the Hong Kong Special Administrative Region existing currently or in the future.
    4. I understand that Hang Seng Insurance reserves the right to cease my Vulnerable Customer Assessment result at any time without prior notice. The decision of Hang Seng Insurance on all matters relating to the assessment shall be final and binding on all parties concerned.

    Need more help?

    eFamilyPro Hotline:

    (852) 2998 8038

    Operating hours:

    Mon to Fri - 9:00am to 8:00pm, Sat - 9:00am to 1:00pm

    Closed on Sundays and Public Holidays

    Footnote

    Other points to note

    1. Due to the adjustment of the decimal places, the above premiums may differ from the actual amount of the premium payable by less than HKD 1.00.

    Need more help?

    eFamilyPro Hotline:

    (852) 2998 8038

    Operating hours:

    Mon to Fri - 9:00am to 8:00pm, Sat - 9:00am to 1:00pm

    Closed on Sundays and Public Holidays

    Footnote

    Remarks

    1. Due to the adjustment of the decimal places, the above premiums may differ from the actual amount of the premium payable by less than HKD 1.00.