Our Commitment


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Serving Those Who Support Us

Since 2010, Bank volunteers and their family members have given nearly 120,000 hours in support to charitable events and other worthy causes, including through more than 130 volunteer activities organised by the Bank in 2014.

Key Initiatives
Bank Volunteers - Ambassadors For Change

We seek to inspire staff to take Hang Seng's commitment to outstanding service beyond our walls to benefit the wider community. Members of our senior management team lend their knowledge and experience to various youth and social development activities. Our active Bank volunteer team provides colleagues at all levels with opportunities to give back to the society that helps support our business success.

To encourage more of our people to contribute to the community and experience the personal rewards that are gained from greater civic participation, beginning in 2015 Hang Seng permanent staff are now able to take up to two working days of volunteer leave per year to engage in charitable initiatives.

“I have provided training and practical advice on entrepreneurship to ex-offenders through the Hang Seng Youth Entrepreneurship Scheme. I am very pleased to be able to assist in the rehabilitation of troubled young people by sharing my professional knowledge.”

Amos Chan
Chief Operating Officer, Insurance

Our long-term partnership with The Community Chest of Hong Kong has raised close to HK$67m for 155 local charities over the years, including more than HK$20m through Dress Casual Day - an annual event we have supported since 1994.

Our support for the Hang Seng Bank - Regeneration Society Top Ten Regeneration Warriors Competition, under which 10 Regeneration Warriors share their insights and experiences in overcoming significant obstacles to live rewarding lives, helped to promote positive personal values to about 30,000 people in 2014.

We continue to facilitate charitable giving by our customers through our e-Donation service, which was recently extended to our e-Business Banking platform. Over HK$28m has been donated via this service since its establishment in December 2001.

Contact Us

Thank you for reading our Corporate Sustainability Report 2014. Your comments and suggestions play an important part in our efforts to continually improve our performance. We would greatly appreciate it if you could take a few minutes to complete our feedback form.

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