Our Values


We value your feedback on our sustainability reporting.



Stakeholder engagement is central to our strategy for sustainable success. Maintaining an active, open and ongoing dialogue with customers, staff, shareholders and the broader community enables us to respond rapidly to new business opportunities and enhance our reputation for service excellence, effectively manage risks and new developments in the market, and make meaningful contributions to the long-term growth and well-being of the economies and populations that support us.

This emphasis on community development in managing our business has earned us the loyalty of customers and established Hang Seng as a trusted brand. Our strong reputation as a sustainability leader will continue to distinguish us from our peers, inspire our people and enhance our stakeholder value.

Contact Us

Thank you for reading our Corporate Sustainability Report 2014. Your comments and suggestions play an important part in our efforts to continually improve our performance. We would greatly appreciate it if you could take a few minutes to complete our feedback form.

Feedback Form

You can also e-mail your comments to: