Our Commitment


We value your feedback on our sustainability reporting.


Service Excellence

In upholding service excellence as our keystone principle, we continue to receive recognition for our banking and financial services.

Awards Category
The Reader's Digest Trusted Brands 2015 Trusted Brands Gold Award in Bank Category
Trusted Brands Gold Award in Credit Card Issuing Bank Category
Sing Tao Service Awards 2014 Banking - Branch Services
Banking - Credit Card Services
Internet Banking Services
Ming Pao Weekly Elite Awards 2014 星級財富管理銀行大獎
EastWeek Hong Kong Service Awards 2015 General Banking Services Award

Contact Us

Thank you for reading our Corporate Sustainability Report 2014. Your comments and suggestions play an important part in our efforts to continually improve our performance. We would greatly appreciate it if you could take a few minutes to complete our feedback form.

Feedback Form

You can also e-mail your comments to: