You may, at any time, require Hang Seng Bank to cease to use your personal data in direct marketing without charge. Hang Seng Bank must, without charge to you, cease to use your personal data in direct marketing if you so require.
Please contact any Hang Seng Bank branch or our Customer Service Hotline 2822 0228 if you would like to request Hang Seng Bank not to use your personal data for direct marketing purposes.
Please visit referred to above for Hang Seng Bank's Privacy Policy Statement and Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance.
Security Reminder: Hang Seng Bank maintains strict security standards and procedures to prevent unauthorised access to information about its customers. We will not contact customers by e-mail to request customers to validate personal information such as user ID, account number or password. If customers receive such an e-mail, please contact us on 2822 0228.
Hang Seng will never proactively ask you for sensitive personal information (such as passwords) or ask you to click on a hyperlink in an e-mail or SMS to log in to Hang Seng Personal e-Banking or update your information.