中文
Hang Seng Bank
How can I transfer money to family living abroad?
Simply log on to Personal e-Banking (Desktop version) and select "Overseas Transfer" under "P.P Payment Platform", you can transfer money to an overseas account to cover daily expenses for your family members who are studying or living abroad.
3 reasons to use our Overseas Transfer service
It provides secure worldwide transfers
Transfer funds to over 200 countries or territories worldwide in 16 currencies via secured bank-to-bank networks. You can also trace transfer status via the new "Track My Remittance" function.
It's easy to use
Simply enter your transfer details using our revamped user-friendly interface with the enhanced bank code finders.
It offers preferential transfer charges1
Save more by transferring money from home. The handling fee is as low as HKD65 via Personal e-Banking or as low as HKD190 via branch and Phone Banking.
How to make an overseas transfer online?
Transferring money overseas is easy via Personal e-Banking (Desktop version). Here's what you'll need:
• A Hang Seng Bank account registered for Personal e-Banking
• Details of the payee, including his / her name, bank code and account number etc
• The amount you want to send
Don't know your payee's bank code? Try our bank code finder2!
How can I trace my transfer status?
You can trace your transfers and the amount payee finally received via "Track My Remittance"3 under "P.P Payment Platform" in Personal e-Banking (Desktop version) or Hang Seng Mobile App.
We have a team of customer representatives to handle any further enquiries you may have about remittances.
Remarks:
1. Exclude charges levied by the beneficiary bank. Please refer to the Bank's Tariff Guide for Hang Seng Wealth and Personal Banking Customers for details of service fees for outward remittances.
2. A bank search with Simplified Chinese is only available for transfers to mainland China.
3. Track My Remittance can trace the progress of outward remittances to overseas (except for 1. remittance to Hang Seng China; and 2. remittance to Mainland China in RMB) which are pending to be effected / already effected by intermediary banks and payee banks. Please refer to Notes for Use of Track My Remittance Service.
The screens display above are for reference only.
Click here to view the notes for the use of “Overseas Transfer” and “Track my remittance” services
Hang Seng Bank
恒 生 銀 行
Please do not reply to this e-mail.
If you do not wish to receive marketing e-mails from Hang Seng Bank in the future, please visit
請 不 要 回 覆 此 電 郵 。
如 你 選 擇 不 再 收 取 恒 生 銀 行 發 出 之 推 廣 郵 件 ， 請 瀏 覽 ：
You may, at any time, require Hang Seng Bank to cease to use your personal data in direct marketing without charge. Hang Seng Bank must, without charge to you, cease to use your personal data in direct marketing if you so require.
閣 下 可 隨 時 要 求 恒 生 停 止 在 直 接 促 銷 中 使 用 閣 下 的 個 人 資 料 。 如 閣 下 要 求 恒 生 停 止 在 直 接 促 銷 中 使 用 閣 下 的 個 人 資 料 ， 恒 生 須 在 不 向 閣 下 收 費 的 情 況 下 ， 停 止 在 直 接 促 銷 中 使 用 該 資 料 。
Please contact any Hang Seng Bank branch or our Customer Service Hotline 2822 0228 if you would like to request Hang Seng Bank not to use your personal data for direct marketing purposes.
如 欲 要 求 恒 生 銀 行 停 止 使 用 閣 下 之 個 人 資 料 作 直 接 促 銷 用 途 ， 請 與 任 何 一 間 恒 生 銀 行 分 行 聯 絡 或 致 電 客 戶 服 務 熱 線 2822 0228。
Please visit referred to above for Hang Seng Bank's Privacy Policy Statement and Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance.
請 瀏 覽 上 述 的 以 細 閱 恒 生 的 私 隱 政 策 聲 明 及 致 各 客 戶 及 其 他 個 別 人 士 關 於 個 人 資 料 ( 私 隱 ) 條 例 的 通 知 。
Security Reminder: Hang Seng Bank maintains strict security standards and procedures to prevent unauthorised access to information about its customers. We will not contact customers by e-mail to request customers to validate personal information such as user ID, account number or password. If customers receive such an e-mail, please contact us on 2822 0228.
保 安 提 示 ： 恒 生 銀 行 採 納 高 度 安 全 標 準 及 程 序 以 防 止 客 戶 之 資 料 未 經 授 權 而 外 洩 。 恒 生 銀 行 不 會 以 電 郵 聯 絡 客 戶 ， 而 要 求 客 戶 核 實 個 人 資 料 ， 例 如 使 用 者 名 稱 、 戶 口 號 碼 或 密 碼 等 資 料 。 如 客 戶 收 到 此 等 要 求 ， 可 致 電 2822 0228 聯 絡 恒 生 銀 行 。
Hang Seng will never proactively ask you for sensitive personal information (such as passwords) or ask you to click on a hyperlink in an e-mail or SMS to log in to Hang Seng Personal e-Banking or update your information.
恒 生 銀 行 不 會 主 動 向 你 查 詢 任 何 個 人 資 料 （ 例 如 ， 登 入 密 碼 或 一 次 性 密 碼 等 ）， 或 要 求 你 透 過 電 郵 或 短 信 內 的 超 連 結 登 入 個 人 e-Banking 或 更 新 資 料 。