24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that the Bank assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.
Terms and Conditions of Payment Offer：
Enjoy zero handling fee for FPS inward and real time direct debit processed via Hang Seng Business e-Banking or Hang Seng HSBCnet from 1 November 2019 to 31 March 2020, both dates inclusive.
Process via FPS
Service Charge (per Count)
Payment Offer Service Charge within Promotion Period (per Count)
Real Time Direct Debit
HKD0.5 (HSBC Group)
HKD1 (Other Local Banks)
General Terms & Conditions:
No person other than the customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
These Terms and Conditions are subject to prevailing regulatory requirements.
The English version of these terms and conditions shall prevail whenever there is any discrepancy between the English and Chinese versions.
Hang Seng reserves the right to suspend, vary or terminate the above offers at any time and amend the terms and conditions therefor from time to time. In the case of any disputes, the decision of Hang Seng shall be final.