Fulfillment Ratio

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Feature overview

To provide an overview of the Hang Seng Insurance Company Limited (“Hang Seng Insurance”) dividend declaration history, the following tables show the Fulfillment Ratio for each of our participating products which (a) it has issued new policies since 2010, and (b) it still has policies inforce in the reporting year 2025. These results are intended for reference purpose only and should not be taken as an indicator of future dividend declaration of the participating products. The actual Fulfillment Ratios in the future may be lower or higher than the historical Fulfillment Ratios illustrated.

Since each Fulfillment Ratio is calculated as an average measure across all policies of a product series for each policy year, the actual Fulfillment Ratio for an individual policy may be different from the Fulfillment Ratio shown in this document, individual inforce policyholder is advised to check the inforce re-projection of the policy for the latest view on the future benefits. For further enquiries, please contact any Hang Seng Bank branch or our Customer Service Hotline 2596 6262.

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Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD N/A 100% 386% 685% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
AUD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
Explanation Notes

This note is applicable to DragonPower Life Insurance Plan USD Policies effective in 2021 and 2022.

In August 2022, as a result of rising interest rate, Hang Seng Insurance has increased the Special Dividend rate of DragonPower Life Insurance Plan’s USD Single Premium policies. The increase affects Special Dividend at early years more due to the relatively low Special Dividend for the early years originally. This high Fulfillment Ratio should not be taken to imply the level of Special Dividend to be declared for the entire duration of the contract. Past Fulfillment Ratio is not indicative of future fulfillment ratio, and the fulfillment ratio may go up as well as down.

For better understanding of how the fulfillment ratio is determined after a dividend increase, please see the illustrative calculation example below of policy effective in 2021. In the example, the increased non-guaranteed benefit (i.e. actual non-guaranteed Special Dividend) represents 9% [= (9,590 – 1,400) / 92,500] of total guaranteed and non-guaranteed benefits (i.e. total cash value) illustrated at point of sale, resulting in Total Payout Ratio of 109%. The increased non-guaranteed benefit represents 585% [= (9,590 – 1,400) / 1,400] of non-guaranteed benefits illustrated at point of sale, resulting in Fulfillment Ratio of 685%, driven by the small non-guaranteed benefits illustrated.

Illustrative example

 

Illustrated

Actual

Policy year 4
(effective in 2021)

Total
premiums
paid

Guaranteed

cash value

(A)

Non-guaranteed

Special Dividend

(B)

Total

cash value

(A) + (B) = (C)

Guaranteed

cash value

(D) = (A)

Non-guaranteed

Special Dividend

(E)

Total

cash value

(D) + (E) = (F)

Fulfillment
ratio

(E) / (B)

Total payout
ratio

(F) / (C)

100,000 91,100 1,400 92,500 91,100 9,590 100,690 685% 109%

Note: The figures shown in the above example are for illustrative purpose only.

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
AUD N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
CAD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
EUR N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
GBP N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
NZD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD 110% 116% 113% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD N/A N/A N/A N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD N/A N/A N/A N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A N/A N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 107% 136% 137% 138% 138% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 105% 135% 137% 138% 138% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB 100% N/A 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 100% 100% 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched
USD 100% 100% 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 100% 100% 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched
USD 100% N/A N/A 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
RMB Closed to sale Closed to sale Closed to sale 100% 99% 99% 99% 99% 99% 100% 99%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale 84% 84% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD Closed to sale Closed to sale Closed to sale Closed to sale 84% 85% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD N/A 108% 106% 105% 105% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD N/A 100% 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 135% 139% 176% 176% 176% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 135% 145% 176% 175% 176% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
RMB N/A 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD Closed to sale Closed to sale Closed to sale Closed to sale 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 76%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 78%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 78% 82% 85% 73% 72% 73%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 80% 84% 87% 76% 75% 76%
RMB Closed to sale Closed to sale Closed to sale 100% 96% 97% 98% 98% 98% 99% Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 68%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 70%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 58%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 60%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 68% 54% 54% 62%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 68% 55% 54% 65%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD 105% 130% 130% 130% 130% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 100% 100% 100% N/A 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 100% 100% 100% 100% 100% 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD 108% 135% 135% 135% 135% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched
USD 100% 135% 135% N/A N/A Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for terminal dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
USD N/A N/A N/A 100% 100% Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 39%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 40%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 62%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale N/A

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 46% 53% 58% 54% 55% 56%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 47% 52% N/A 60% 53% 56%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale 89% 89% 88% 88% 77% 74% 75%
USD Closed to sale Closed to sale Closed to sale Closed to sale 88% 88% 88% 88% 81% 73% 74%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 59%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 59%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale 65% 69% 70% 70% 61% 59% 59%
USD Closed to sale Closed to sale Closed to sale Closed to sale 65% 70% 69% 69% 62% 59% 59%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 55% 55% 61%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale N/A 64% 64%

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale 100% 100% 100% 100% 100% 100% 99% Not Yet Launched Not Yet Launched
USD Closed to sale Closed to sale N/A N/A N/A 100% 100% 100% 99% Not Yet Launched Not Yet Launched

Fulfillment Ratio Level

Policy year 1 to 10+

Product Type

Participating products

Fulfillment Ratios for annual dividends for reporting year

2025

Currency Policy year 1
(Policy effective in 2024)
Policy year 2
(Policy effective in 2023)
Policy year 3
(Policy effective in 2022)
Policy year 4
(Policy effective in 2021)
Policy year 5
(Policy effective in 2020)
Policy year 6
(Policy effective in 2019)
Policy year 7
(Policy effective in 2018)
Policy year 8
(Policy effective in 2017)
Policy year 9
(Policy effective in 2016)
Policy year 10
(Policy effective in 2015)
Policy year 10+
(Policy effective in 2010-2014)
HKD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 61% 52% 52% 62%
USD Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale Closed to sale 62% 52% 54% 63%

FAQs

Common questions

The Fulfillment Ratio for annual dividends is calculated as the ratio of the aggregate actual accumulated non-guaranteed annual dividends against the aggregate illustrated accumulated non-guaranteed annual dividends at the point of sale for all the relevant inforce participating policies at that policy year. The accumulated non-guaranteed monthly incomes (if applicable) and the non-guaranteed interests, if any, earned on accumulated dividends and interest, accumulated guaranteed coupons and/or annuities (if applicable) as well as accumulated non-guaranteed monthly incomes (if applicable) are also included and aggregated with the amount of annual dividends in the calculation of Fulfillment Ratio.

Illustrative example

Assume Product X contains the following 4 HKD policies as of reporting year 2025:

Policy
Policy year
Policy effective date
Illustrated accumulated dividends and interest
(HKD)
Actual accumulated dividends and interest
(HKD)
1 1 5 Oct 2024 750 750
2 2 3 Apr 2023 1,520 1,500
3 2 17 Dec 2023 2,400 2,350
4 3 28 Jul 2022 3,600 3,500

The calculations of Fulfillment Ratios for HKD policies for reporting year 2025 are shown below:

Product
Fulfillment Ratios for dividends for reporting year 2025
Policy year 1
(Policies effective in 2024)
Policy year 2
(Policies effective in 2023)
Policy year 3
(Policies effective in 2022)
Product X

750 / 750 = 100%

(Policy 1)

(1,500 + 2,350) / (1,520 + 2,400) = 98%

(Policies 2 and 3)

3,500 / 3,600 = 97%

(Policy 4)

Note: The figures shown in the above example are for illustrative purpose only.

The Fulfillment Ratio for terminal dividends is calculated as the ratio of the aggregate actual payout of non-guaranteed terminal dividends against the aggregate illustrated non-guaranteed terminal dividends at the point of sale for all the relevant participating policies which were actually terminated in the reporting year.

Illustrative example

Assume Product X has the following 4 HKD policies terminating in reporting year 2025:

Policy
Policy year
Policy effective date
Illustrated terminal dividends
(HKD)
Actual terminal dividends
(HKD)
1 3 1 Jan 2022 800 800
2 4 18 Feb 2021 2,200 2,000
3 5 13 Mar 2020 4,000 3,500
4 5 27 Nov 2020 3,500 3,000

The calculations of Fulfillment Ratios for HKD policies for reporting year 2024 are shown below:

Product Fulfillment Ratios for terminal dividends for reporting year 2025
Policy year 3
(Policies effective in 2022)
Policy year 4
(Policies effective in 2021)
Policy year 5
(Policies effective in 2020)
Product X 800 / 800 = 100%
(Policy 1)
2,000 / 2,200 = 91%
(Policy 2)
(3,500 + 3,000) / (4,000 + 3,500) = 87%
(Policies 3 and 4)

Note: The figures shown in the above example are for illustrative purpose only.

Footnote

Other point(s) to note

  1. Some of the above results are shown as “N/A” because:
    • there are no relevant inforce policies in the respective reporting year; or
    • the dividend amount illustrated at point of sale is zero and hence Fulfillment Ratio is undetermined; or
    • there were no relevant terminated policies during the reporting year
  2. The above life insurance plans are underwritten by Hang Seng Insurance Company Limited which is authorized and regulated by the Hong Kong Insurance Authority to carry on long term insurance business in the Hong Kong SAR. The benefits of the plans are subject to the credit risk of Hang Seng Insurance Company Limited (for details, please refer to “Product risks – Credit risk” on the product brochure). The above insurance plans are insurance plans with saving elements and not any kind of bank deposit. The proceeds received upon policy surrender, whether partial or full, may be less than the total premiums paid.
  3. The ratios are rounded to nearest integer %.
  4. Hang Seng Insurance Company Limited is a wholly-owned subsidiary of Hang Seng Bank.