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Reminder on banking document format and notification
Please note that banking documents of product and service applications via digital channels will only be provided in non-paper based format. If you wish to change the preferred way to receive subsequent updates of banking documents, you can do so by logging on to Hang Seng Mobile App (“Settings” > “My Profile” > “Notification of Banking Documents”), visit our branch or contact us anytime.
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We will never ask you to log on to your Personal e-Banking, or to provide sensitive personal information such as your login credentials or one-time passwords through embedded links in SMS or emails. To safeguard your interests, do not provide any personal information, download any suspicious mobile applications via links or activate / switch your Mobile Security Key to a new device under third party’s instruction.
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We've been embracing changes with you in the past 90 years.
Let's keep growing to create infinite possibilities!
1+1 = Infinite wealth management opportunities for you[2]
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Branch service hours on weekdays have been adjusted (with effect from 17 Apr 2023). View new arrangements for details.