How to use Hang Seng Mobile App on a new device? First, you need to make sure your mobile number and email address are valid in our record. Then, you can log on to Personal e-Banking to remove the old device linked with Hang Seng Mobile App. Next, download Hang Seng Mobile App on the new device to activate the Mobile Security Key. Learn more about how to manage / switch device
Stay alert for phishing SMS, email, bogus call and fraudulent website Remember to stay alert and watch out for phishing SMSes, emails, bogus calls and fraudulent websites. We will never send any SMS or email with a link requesting you to log on to Hang Seng Personal e-Banking, provide credit card information, reactivate Security Device or ask you to cancel transactions. We have further strengthened our security measures to protect customers. You can go to "Security Information Centre" > "Security Alerts" for details.
Investment involves risks. Foreign exchange involves exchange rate risk. Terms and Conditions apply to the service.
Investment involves risk. Please refer to the offering document for further details including the risk factors. This information has not been reviewed by SFC and it is issued by Hang Seng Investment Management Limited (“HSVM”).
Terms and Conditions apply to the service.
service is applicable to all street-level branches (except MTR station office
and mobile branch) with relevant disclaimers applied.