How to set up Hang Seng Mobile App after switching to a new device? First, you need to make sure your mobile number and email address are valid in our record. Then, you can log on to Personal e-Banking to remove the old device linked with Hang Seng Mobile App. Next, download Hang Seng Mobile App on the new device to activate the Mobile Security Key. Learn more about how to manage / switch device
Be careful of malware scams. Screen sharing, recording or capture are disabled Stay alert of special offers on social media or via messages and avoid opening links or downloading apps from these sources. Please don’t enter your account details, passwords or personal info into such fake links or apps as fraudsters may take control of your phone. For security reasons, we have disabled screen sharing and recording functions on all mobile devices in Hang Seng Mobile App. Screen capture function is also disabled on Android devices until further notice. You can save your transaction records via "Save Image" button in Transfer & Pay, or view them in the SMS or email sent from us. View more security tips
Investment involves risks. Foreign exchange involves exchange rate risk. Terms and Conditions apply to the service.
Investment involves risk. Please refer to the offering document for further details including the risk factors. This information has not been reviewed by SFC and it is issued by Hang Seng Investment Management Limited (“HSVM”).
Terms and Conditions apply to the service.
service is applicable to all street-level branches (except MTR station office
and mobile branch) with relevant disclaimers applied.