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We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
How to set up Hang Seng Mobile App after switching to a new device?
First, you need to make sure your mobile number and email address are valid in our record. Then, you can log on to Personal e-Banking to remove the old device linked with Hang Seng Mobile App. Next, download Hang Seng Mobile App on the new device to activate the Mobile Security Key. Learn more about how to manage / switch device
Be careful of malware scams. Screen sharing, recording or capture are disabled
Stay alert of special offers on social media or via messages and avoid opening links or downloading apps from these sources. Please don’t enter your account details, passwords or personal info into such fake links or apps as fraudsters may take control of your phone. For security reasons, we have disabled screen sharing and recording functions on all mobile devices in Hang Seng Mobile App. Screen capture function is also disabled on Android devices until further notice. You can save your transaction records via "Save Image" button in Transfer & Pay, or view them in the SMS or email sent from us. View more security tips
Gives you an at-a-glance view on the progress of your outward remittances at any time
Check out the latest market commentary and exchange rate of different currencies
We've been embracing changes with you in the past 90 years.
Let's keep growing to create infinite possibilities!
Enjoy hassle-free banking with a simpler layout and basic services[3]
Get instant FX rates and timely market updates via WhatsApp[1]
Remember to set up first to use Hang Seng Mobile App
Branch service arrangements have been adjusted. View new arrangements for details.