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Important notice

Update on Hang Seng Bank Branch Service Arrangements

Service hours of our branches have been adjusted until further notice. For details, please click here.

As a convenient alternative to visiting Hang Seng service outlets, customers are encouraged to use one of the Bank’s other service channels, such as e-Banking, mobile banking, phone banking (personal customers: 2822 0228 / commercial customers: 2198 8000) or self-service banking to meet their banking needs.

Due to the implementation of enhanced security measures at the universities, access to university campus may be restricted to staff and students only. Customers wishing to visit university branches are encouraged to call our Customer Service Hotline at 2822 0228 in advance.

The Bank apologises for any inconvenience caused.



  1. Investment involves risks. Foreign exchange involves exchange rate risk. Terms and Conditions apply to the service.
  2. Investment involves risk. Please refer to the offering document for further details including the risk factors. This information has not been reviewed by SFC and it is issued by Hang Seng Investment Management Limited (“HSVM”). 
  3. Terms and Conditions apply to the service.
  4. The service is applicable to all street-level branches (except MTR station office and mobile branch) with relevant disclaimers applied.