“SMS Sender Registration Scheme” Helps you verify Hang Seng SMS To prevent fraudsters from masquerading as reputable organizations and sending SMS to customers and to protect Hong Kong mobile users from fraud SMS messages, the Office of the Communications Authority (OFCA), the telecommunications and bank industry have established the SMS Sender Registration Scheme (SMSRS) to assist the public in ascertaining the authenticity of SMS sender addresses, thereby combatting deception cases. In order to help you verify the authenticity of SMS messages, starting from 28 January 2024, Hang Seng will use "Registered SMS Sender IDs" with the prefix "#" to send SMS messages. Browse Hang Seng sender ID list and details
Authenticate card-not-present transactions more safely Starting from late Feb 2024, we'll introduce a new way to authenticate card-not-present transactions in phases. Simply log on to Hang Seng Mobile App to authenticate with biometric authentication or "6-digit PIN" instead of receiving one-time password via SMS, which is safer and more convenient. Learn more
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Investment involves risk. Please refer to the offering document for further details including the risk factors. This information has not been reviewed by SFC and it is issued by Hang Seng Investment Management Limited (“HSVM”).
Terms and Conditions apply to the service.
service is applicable to all street-level branches (except MTR station office
and mobile branch) with relevant disclaimers applied.