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We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
New Personal e-Banking log on experience
We are introducing customers to the new way to log on in stages, such as trusting a browser to verify your identity and log on more easily. If you want to enhance security, you can activate Mobile Security Key to bind with your device. Learn how this new log-on method makes your online banking safer
Protect your Personal Digital Keys, beware of fraudulent links
We will never ask you to log on to your Personal e-Banking, or to provide sensitive personal information such as your login credentials or one-time passwords through embedded links in SMS or emails. To safeguard your interests, do not provide any personal information, download any suspicious mobile applications via links or activate / switch your Mobile Security Key to a new device under third party’s instruction. View more security tips
Gives you an at-a-glance view on the progress of your outward remittances at any time
Check out the latest market commentary and exchange rate of different currencies
1+1 = Infinite wealth management opportunities for you[2]
Get instant FX rates and timely market updates via WhatsApp[1]
Scan your cheques and deposit from anywhere via our mobile app[3]
Service hours of our branches have been adjusted until further notice. For details, please click here.
As a convenient alternative to visiting Hang Seng service outlets, customers are encouraged to use one of the Bank’s other service channels, such as e-Banking, mobile banking, phone banking (personal customers: 2822 0228 / commercial customers: 2198 8000) or self-service banking to meet their banking needs.
Due to the implementation of enhanced security measures at the universities, access to university campus may be restricted to staff and students only. Customers wishing to visit university branches are encouraged to call our Customer Service Hotline at 2822 0228 in advance.
The Bank apologises for any inconvenience caused.