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We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
How to set up Hang Seng Mobile App after switching to a new device?
First, you need to make sure your mobile number and email address are valid in our record. Then, you can log on to Personal e-Banking to remove the old device linked with Hang Seng Mobile App. Next, download Hang Seng Mobile App on the new device to activate the Mobile Security Key. Learn more about how to manage / switch device
Stay Alert to Phishing Attack
Got SMS message or email purportedly from banks or merchants, asking you to provide e-banking login details or credit card information to redeem rewards? Think twice to avoid falling victims to phishing scams. Remember to stay alert and watch out for phishing SMSes, emails, bogus calls and fraudulent websites. We will never send any SMS or email with a link requesting you to log on to Hang Seng Personal e-Banking, provide credit card information, reactivate Security Device or ask you to cancel transactions. We have further strengthened our security measures to protect customers. You can go to "Security Information Centre" > "Security Alerts" for details.
Gives you an at-a-glance view on the progress of your outward remittances at any time
Check out the latest market commentary and exchange rate of different currencies
We've been embracing changes with you in the past 90 years.
Let's keep growing to create infinite possibilities!
Enjoy hassle-free banking with a simpler layout and basic services[3]
Get instant FX rates and timely market updates via WhatsApp[1]
Scan your cheques and deposit from anywhere via our mobile app[3]
Branch service arrangements have been adjusted. View new arrangements for details.