Overseas Transfer

Overview

Planning to remit money overseas to family for studies abroad, investment or necessary expenses? Need to settle an overseas payment?

You can send an Overseas Transfer in 16 currencies through Hang Seng Personal e-Banking, your nearest branch or Phone Banking.

Key features

Worldwide transfer services via secured bank-to-bank networks.

Handling fee1 is as low as HKD65 via Personal e-Banking or HKD190 through branch and Phone Banking.

Transfer applications can be submitted via Hang Seng Personal e-Banking, our branches or Phone Banking.

  • Submit your transfer instruction anytime and anywhere via Hang Seng Personal e-Banking
  • Alternatively, our Remittance Smartform gives you another option for submitting transfer applications. Your instruction details will be stored as a QR code on the Smartform automatically. Simply print and sign the form for speedy processing at the branch

Learn more

How it works

Currency Code
Hang Seng Personal e-Banking3 Branch3
Australian Dollar
AUD
12:00
10:00
Canadian Dollar CAD
18:00
17:00
Danish Kroner DKK
18:00
16:00
Euro EUR
18:00
17:00
Hong Kong Dollar HKD
17:15 – 18:00
16:00
Japanese Yen
JPY4
11:00
9:30
New Zealand Dollar NZD5
11:45
9:45
Norwegian Kroner NOK
18:00
16:00
Pound Sterling GBP
18:00
17:00
Renminbi CNY6
16:00 – 16:307
15:457
Singapore Dollar SGD
15:25
13:25
South African Rand ZAR8
15:00
13:00
Swedish Kroner SEK
18:00
16:00
Swiss Franc CHF
18:00
16:00
Thai Baht THB9
11:00
10:00
US Dollar USD
18:00
17:00

Overseas Transfer

General questions

You can submit your transfer instruction online by using Hang Seng Personal e-Banking, make use of our branches or Phone Banking. We offer a preferential transfer charges if you submit the payment online.

If you would like to submit your transfer application via our branches, you may fill in our Remittances Smartform, a PDF version of transfer application, then print, sign and submit via our branches.

You can transfer money in 16 currencies via Hang Seng Personal e-Banking, our branches or Phone Banking. The bank may add or delete the currency from time to time. For full details, please visit our currency converter to view the latest foreign exchange rates.

Currency

Code

Australian Dollar

AUD

Canadian Dollar

CAD

Danish Kroner

DKK

Euro

EUR

Hong Kong Dollar

HKD

Japanese Yen

JPY

New Zealand Dollar

NZD

Norwegian Kroner

NOK

Pound Sterling

GBP

Renminbi

CNY

Singapore Dollar

SGD

South African Rand

ZAR

Swedish Kroner

SEK

Swiss Franc

CHF

Thai Baht

THB

US Dollar

USD

Application submitted via

Daily Limit

Hang Seng Personal e-Banking

The daily maximum fund transfer limit for registered account via Hang Seng Personal e-Banking (Desktop version) or Hang Seng Personal Banking Mobile App is HKD1,500,000. The limit is shared by (i) Cross-Border Transfer, (ii) fund transfers to registered third-party Hang Seng Hong Kong Accounts, (iii) remittances and (iv) fund transfers to other Hong Kong registered bank accounts through FPS or CHATS.

 

You can register your Hang Seng China account under Limit / Payee Maintenance section or during the submission of the Cross-Border Transfer instruction. Registered Account instruction will be effective on next working day when submitted before 9 pm from Monday to Friday or 6 pm on Saturday. Instruction will be effective in two working days when submitted after 9 pm from Monday to Friday or 6 pm on Saturday or on Public Holiday.

 

If you do not register your self-named Hang Seng China account, the daily maximum fund transfer limit for non-registered account via Hang Seng Personal e-Banking (Desktop version) or Hang Seng Personal Banking mobile app is HKD400,000. The limit is shared by (i) Cross-Border Transfer, (ii) fund transfers to non-registered third-party Hang Seng Hong Kong Accounts, (iii) remittances and (iv) fund transfers to other Hong Kong non-registered bank accounts through FPS or CHATS.

 

For transferring Renminbi to mainland China, please refer to the questions under the part of “Mainland China transfer” in FAQs below.

Branches

No specific limit

Phone Banking

HKD100,000 for non-registered payee

Yes, you can apply through our branches or phone banking to place a Standing Instruction to remit a designated amount of money regularly (e.g. monthly or quarterly) to a designated payee by debiting a designated account maintained with Hang Seng Bank. The set-up fee for each Standing Instruction is HKD100. Transfer charges per executed transaction are the same as those on normal applications submitted at branches or phone banking.

Different remit currency is subject to different cut-off time. Typically, it will send on the same business day if it is submitted before the cut-off time. Otherwise, it will be sent the next business day. For details, please refer to Outward Remittance & CHATS Services Cut-off Timetable.

You can submit overseas transfer instruction to our branch or phone banking on Saturdays. All instruction submitted within office hours will be processed on the same day except that:

  • HKD transfer instruction to any country / territory received on a Saturday will be processed on the following business day; and
  • Transfer instruction in currencies other than HKD submitted to our branches on Saturday will be processed on that day or on the following business day of both Hong Kong and payee’s country / territory, subject to the operation and practice adopted by the payee’s country / territory clearing bank / payee’s country / territory correspondent bank. It will not be processed by the payee’s country / territory clearing bank during holidays in the payee’s country / territory.

The funds will be debited from the account prescribed by you on the processing day of the instruction which will be the same day or the following business day after you have submitted your instruction. (For details, please refer to Outward Remittance & CHATS Services Cut-off Timetable.)

The time when the payee receives the funds will depend on the processing time of the intermediary bank(s) / payee’s bank or its branches. Funds are usually transferred within 1-4 business days.

However, it may take longer for payment to countries / territories where exchange control is in place, where it is the payee bank's requirement to release funds upon contact with the payee, or if the payment has to go through a number of banks and branches.

Our Bank will send out the transfer instruction to the payee’s bank as usual, but it may not be processed by the clearing bank of the payee’s country / territory during holidays in its country / territory, subject to the operations and practices adopted by the clearing bank / correspondent bank of the payee’s country / territory.

If your transfer instruction contains Chinese character  (exempted for transferring HKD to Macau), you will be charged for an additional HKD150 per instruction. Corresponding bank charge is not included. For more information, please refer to Banking Services Fees & Charges regarding privileges for the Integrated Account of Prestige Banking.

Transfer to a payee account with

Currency

Charge (Per transaction)(including "Handling Charge" & "Cable Charge")

Via Hang Seng Personal e-Banking

Via Branches, Phone Banking and Standing Instruction10

Hang Seng in mainland China / Macau

Any

HKD65

HKD190

Another bank in mainland China / Hong Kong / Macau / Taiwan

Any

HKD220

Other countries / territories

HKD / Local Currency

HKD220

Non-Local currency

HKD260

Yes, an additional HKD150 will be charged (exempted for transferring HKD to Macau). Input of Chinese characters is not applicable to applications submitted via Hang Seng Personal e-Banking.

Each bank has its own tariff and the pricing is subject to change periodically. 

If the transfer instruction has not been sent, no handling or cable charge will be payable; otherwise, HKD200 (handling charge) plus HKD100 cable charge, if applicable and foreign bank charge (if applicable) will be payable. Losses relating to changes in exchange rates may be incurred for instruction reversal of transfers involving foreign exchange.

Please refer to Part B: “Remittances and Foreign Exchange Service” “Outward Remittances” of the Banking Services Fees and Charges for details.

You may call our Remittance Hotline at (852) 2123 1088 or approach our branches and provide the overseas transfer details as below:

  • Remitter details - Remitter full name and account number
  • Payee details - Payee full name and account number
  • Transaction details - Transaction date, transfer number and amount

The Bank's charge for each cable inquiry is HKD100 (if applicable) plus foreign bank charge (if applicable) (minimum HKD250 as handling fee per enquiry).

Mainland China transfer

You can remit Renminbi through your personal Renminbi account maintained with Hang Seng Bank to your personal same name Renminbi account in Mainland China if you are an individual customer (i.e., not a commercial customer). The daily limit is CNY80,000 for a Hong Kong Identity Card holder in accordance with current CNY Transfer Regulations.

Transfer to mainland China or other places outside Hong Kong for a non-Hong Kong Identity Card holder is subject to local rules and requirements of mainland China or the relevant jurisdictions. Overseas transfer may be rejected due to local regulatory requirements and rules and subject to charges applicable to returned transfers.

Purpose of payment is required for CNY remittance to Mainland China. Please refer to Purpose of Payment Category for details.

The charge is HKD65 via Hang Seng Personal e-Banking or HKD190 via branches, Phone Banking and Standing Instruction.

If your transfer instruction contains Chinese character  (exempted for transferring HKD to Macau), you will be charged for an additional HKD150 per instruction. Corresponding bank charge is not included. For more information, please refer to Banking Services Fees & Charges regarding privileges for the Integrated Account of Prestige Banking.

Transfer instructions received by the Bank before the cut-off times as specified may not be processed on the same day unless the applicant / remitter submits the transfer instruction on or before 12 noon Monday to Friday via branches or opts for same-day processing (whereas an extra charge of HKD40 will be levied).

Other countries / territories transfer

SWIFT refers to Society for Worldwide Interbank Financial Telecommunication. SWIFT BIC is a Bank Identifier Code (8 or 11 alphanumeric characters) used in interbank telecommunication to ensure the transfer message can reach the correct payee bank. For example, HASEHKHHXXX represents Hang Seng Bank Limited (Hong Kong), while HASECNSHHSH represents Hang Seng Bank (China) Limited, Shanghai Branch.

Fedwire number / ABA number is an identifier (clearing number) of a domestic bank in the USA.

IBAN stands for International Bank Account Number. Some European Banks only accept IBAN for transfer processing. The first two letters represent the country code, followed by check digits, identifier codes of account holding bank / branch, and customer account number. The maximum length is 34 digits.

To register a new payee account: Please apply in person at any of our branches. To delete an existing payee account, please go to “Customer Service” “Account Maintenance” “Registered Account List / Limit” and then click “Delete” to remove the old registered account.

Different countries / territories have their own local clearing code for processing the transfer. Here is the information of local clearing code that we support for some countries / territories.

Payee bank country

Clearing number code

Input format (Omit “-“)

Australia

BSB number

6 digits (e.g. 0 6 3 2 4 3)

Canada

Routing number

9 digits (e.g. 0 0 1 6 0 0 0 0 2)

Germany

BLZ code

8 digits (e.g. 6 7 2 7 0 0 0 3)

United Kingdom

Sort code

6 digits (e.g. 4 0 0 5 1 5)

United States

ABA number

9 digits (e.g.0 2 1 0 0 0 0 8 9)

Inward Transfer

General questions

A hardcopy advice will be printed on the next business day after the transfer reaches your account and will be mailed to you.

For Hang Seng Personal e-Banking customers, you will receive an Inward Remittance e-Advice when funds are successfully transferred to your accounts. The advice(s) will be kept for 30 days from the advice(s) delivery date. After that, the advice(s) will be automatically deleted.

Moreover, you can also set up e-Alert Service which will notify you of an inward payment of any amount or a specified amount credited to your registered account. Please note that the credit amount is the net amount after deduction of charges, if any.

You must register for the e-Alert Service via Personal e-Banking. The e-mail e-Alert service is free of charge, but the SMS e-Alert service is chargeable. Log on to Hang Seng Personal e-Banking then go to "e-Services" "e-Alert" for details of the e-Alert Service Plan and Charges.

Due to exchange control, inward CNY transfer will happen if a Hong Kong Identity Card holder has previously sent a transfer to his / her account in mainland China from his / her CNY account in Hong Kong. In such cases, the customer will be allowed to send back a CNY amount not exceeding the original transfer amount to his / her CNY account in Hong Kong with prior approval from the relevant authorities in mainland China. Transfer from mainland China or other places outside Hong Kong for the non-Hong Kong Identity Card holder is subject to local rules and requirements of mainland China or the relevant jurisdictions.

Under normal circumstances, funds will be credited to a customer’s account on the same day if the transfer instruction from the transferring bank is received before the cut-off time on a business day (5:30 p.m., Monday through Friday; 11:00 a.m. on Saturdays; excludes public holidays)

HKD65 per transaction is charged for funds transferred directly from a foreign bank. This bank charge is waived for Prestige Banking customers.

For overseas transfer to Hang Seng Bank through other local banks via CHATS payment, the charge will be HKD15 per transaction for commercial customers depending on the currency of the transferred funds. For personal customers, the bank charge is waived.

General information: You should provide the remitter with your account information, including account holder's name, bank's name e.g., Hang Seng Bank Limited, and account number as well as Hang Seng Bank’s SWIFT code, which is HASEHKHH.

Outward Transfer from the USA: For transfer from the USA, you should also provide our CHIPS No. 010522 in addition to your account information and Hang Seng Bank’s SWIFT code.

Or you can simply download the Transfer Template and e-mail / fax to the payee.

It is vital to provide complete and accurate account information to the remitter. Otherwise, the transfer may be delayed or rejected. If Hang Seng Bank is able to identify that you are the payee of a transfer with incorrect payee details such as account number and name, we may ask you to inform the remitter to make an amendment via the correspondent bank. You can call our Remittance Hotline at (852) 2123 1088 to check the status of your transfer.

Useful information

Related services

Cross-Border View and Transfer

Transfer funds fee-free among your self-named accounts in Hong Kong and China.

Need more help?

Customer service hotline

Visit our branches

Footnote

Remark(s)

  1. Handling fees stated here exclude other bank charges. Signature and Prestige Banking customers enjoy a handling fee waiver, please refer to the Bank’s prevailing tariff for details.
  2. A bank search with Simplified Chinese is only available for transfers to mainland China.
  3. The cut-off time is only applicable Monday through Friday, excluding weekends and public holidays.
  4. Only valid for amount less than JPY80,000,000 or via correspondent bank “Sumitomo Mitsui Bank”. Otherwise, the remittance instructions will be processed on the next business day.
  5. Only valid for amount less than NZD200,000 or via correspondent bank “Bank of New Zealand”. Otherwise, the remittance instructions will be processed on the next business day.
  6. RMB remittance instructions which are submitted / scheduled on Mainland China holidays will be processed on the next business day.
  7. The RMB remittance instructions should be provided with correct account name, account number and SWIFT BIC code (applicable to payments processed via Cross-border Interbank Payment System (“CIPS”)) of the beneficiary bank and neither currency exchange nor follow-up action from the Bank. Otherwise, instructions will be processed on the next business day.
  8. Only valid for amount less than ZAR40,000. Otherwise, the remittance instructions will be valued on the next business day.
  9. Only valid for amount less than THB100,000 and via correspondent bank “HSBC Bank Bangkok”. Otherwise, the remittance instructions will be valued on the next business day. 
  10. Transfer instructions received by the Bank before the cut-off times as specified by the Bank may not be processed on the same day unless the applicant / remitter submits the transfer instruction on or before 12 noon Monday to Friday via branches or opts for the same-day processing.