Cross-Border Banking convenience

Manage your wealth across the border with ease

Cross-Border Banking convenience

Simplicity is essential in the pursuit of quality of life.
Hang Seng Bank is dedicated to making banking easy for you, from account opening to daily finances and capital allocation. You can manage your wealth with total ease and flexibility, anytime, anywhere at your convenience.

Contact us
Open an account with us
24-Hour toll-free hotline

852 2998 9188 (Hong Kong)

4001 20 8282 (Mainland2)

Visit our branches
  1. Customer has to hold a Prestige Banking account with the Bank and a designated account in mainland China in order to register for Hang Seng Greater China Prestige. Upon successful registration, customer can choose to enjoy the monthly fee waiver for the account with the Bank.
  2. The Toll-free Enquiry Hotline allows you to contact us for free even while staying on the Mainland. This hotline is applicable to enquiries on general personal banking services only but not applicable to enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charges. Please contact the relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers, which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.
  3. The website is primarily intended for those who access it from within Hong Kong. Products and services referred to in this website are offered only in jurisdictions where and when they may be lawfully offered by the Hang Seng Bank Group ("the Bank").The material on these pages are not intended for use by persons located in or resident in jurisdictions which restrict the distribution of this material by us. Persons accessing these pages are required to inform themselves about and observe any relevant restrictions.
  4. Cross-Border View and Transfer is eligible for Prestige Signature, Prestige, Preferred or Integrated Account customers. Customers are required to hold the designated self-named account of Hang Seng Hong Kong and Hang Seng China, and activated both Hang Seng Personal e-banking and Hang Seng China Personal e-Banking services before they can register Cross-border View and Transfer through Hang Seng Personal e-Banking.
  5. Cross-Border View does not support Unit Trust account of Hang Seng China. 
  6. The waiver is applicable to the transfer instruction submitted via the Cross Border Transfer section only. Any fund transfer instruction across Hang Seng Hong Kong and Hang Seng China submitted via non Cross Border Transfer section is subject to outward or inward remittance fees and charges as stipulated in the “Banking Services Fees and Charges”. Please note that charges of inward Cross Border Transfer from Hang Seng China RMB TT account will be refunded on the same day. For details, please refer to “Banking Services Fees and Charges. For any amendment, cancellation or enquiry of a RMB denominated fund transfer instruction, a fee of HKD220 will be charged on behalf of the Clearing Bank and the fee is subject to change by the Clearing Bank without advance notice.