Cross-Border Banking: Personal Banking service

Personal Banking

Hang Seng Bank understands your needs in managing wealth across the border. Putting your needs as our priority, Hang Seng Bank has provided products and services to assist you in unleashing the potential of your wealth with our all round multi-channel services and privileges.

Cross-Boundary Banking convenience

  • Greater China Prestige privileges
  • Dedicated Cross-Boundary team

Multi-channel account opening

  • Witness account opening
  • Account opening in branches
  • Online account opening appointment

Worldwide investment

  • Diversified wealth management products
  • Team of financial experts
  • Comprehensive trading platforms

Comprehensive protection

  • Family and health protection
  • Life and critical illness protection
  • Planning for children’s future
  • Inheritance and preservation of capital

Exclusive privileges and offers

  • Offers and privileges
  • Credit card privileges

Cross-boundary Wealth Management Connect (WMC)

  • Cross-boundary WMC Southbound Service
  • Cross-boundary WMC Northbound Service

New Capital Investment Entrant Scheme (CIES)

  • Eligibility criteria
  • Permissible investment assets

Contact us

WeChat Official Account

Open an account with us

24-hour hotline

(852) 2822 8282 (Hong Kong)

4001 20 8282 (mainland China[1])


Other point(s) to note

  1. Investment involves risk.


  1. The toll-free enquiry hotline allows you to contact us for free even while staying in mainland China. This hotline is applicable to enquiries on general personal banking services only but not applicable to enquiries / transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charges. Please contact the relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers, which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.