Cross-Border Banking: Comprehensive protection

Comprehensive protection

Life is full of twists and turns. At different life stages, we have different aspirations and needs. Holistic protection and planning is what you need to ensure you and your family are well-covered regardless of your physical location. Hang Seng Bank offers a broad spectrum of solutions ranging from medication protection to retirement planning and wealth management, meeting your needs and having you covered through your wonderful journey of life.

Family and health protection

  • Comprehensive worldwide medical protection
  • Global healthcare support for non-emergency cases
  • 24-hour Mandarin enquiry hotline[1]

Life and critical illness protection

  • Diversified protection against severe illness
  • Extra reserve for quality local or overseas medical solutions
  • Comprehensive compensation mechanism

Inheritance and preservation of capital

  • Cross-Border financial planning and legacy arrangement
  • Wealth accumulation and protection all-in-one
  • Flexible payment terms and guaranteed crediting interest rate options

Contact us

Open an account with us

24-hour hotline

(852) 2822 8282 (Hong Kong)

4001 20 8282 (mainland China[2])

Visit our branches



  1. Only applicable to some of the medical protection plans offered by Hang Seng Bank.
  2. The toll-free enquiry hotline allows you to contact us for free even while staying in mainland China. This hotline is applicable to enquiries on general personal banking services only but not applicable to enquiries / transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charges. Please contact the relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers, which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.