New customers who successfully enrol in the VHIS Series Plans can enjoy the designated offers.
Hang Seng Bank Limited (‘Hang Seng Bank’) understands that managing your health is as important as managing your wealth. Together, Hang Seng Bank and Bupa (Asia) Limited (‘Bupa’), the health insurance specialist in Hong Kong, offer VHIS plans with all VHIS standard features to enhance consumer protection. Our certified VHIS plans, Bupa MyBasic VHIS Plan (standard plan) and Global Prestige VHIS Plan (flexi plan), are underwritten by Bupa and distributed by Hang Seng Bank as an exclusive banking partner in Hong Kong.
Our VHIS plans provide standard features that are certified by the Food and Health Bureau of the Hong Kong government, including coverage for unknown pre-existing conditions, day case surgical procedures, eligibility for tax deduction and more.
Find details on how to submit your claim and more
You can find all the forms and documents here for our insurance products.
The above information is a product summary for reference only. Please refer to the contract for the detailed coverage, exact Terms and Conditions and exclusions of the relevant Health Insurance Schemes. In the event of any discrepancy in respect of the meaning between the Chinese version and the English version, the English version shall prevail. This scheme is underwritten by Bupa which is authorised and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank Limited (“Hang Seng Bank”) is an insurance agent authorised by Bupa for the exclusive distribution of this scheme. Subscription will be payable to Bupa upon enrolment of this scheme. Bupa will provide Hang Seng Bank the relevant commission and performance bonus in accordance with the selling of this scheme. The existing sales staff remuneration policy offered by Hang Seng Bank will take into account various aspects of staff performance but not solely the sales amount. In respect of an eligible dispute arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms or performance (claims and service) of the product should be resolved directly between Bupa and the customer. HealthPro Concierge Service is provided by Bupa.