Voluntary Health Insurance Scheme Series

Government certified medical plans with high transparency and all-round protection

The Voluntary Health Insurance Scheme Series are underwritten by Bupa (Asia) Limited.

New customers who successfully enrol in the VHIS Series Plans can enjoy the designated offers.

Terms and Conditions apply. The relevant health insurance schemes are VHIS Plan certified by the Food and Health Bureau of Hong Kong and is underwritten by Bupa (Asia) Limited.
Voluntary Health Insurance Scheme Series

Hang Seng Bank Limited (‘Hang Seng Bank’) understands that managing your health is as important as managing your wealth. Together, Hang Seng Bank and Bupa (Asia) Limited (‘Bupa’), the health insurance specialist in Hong Kong, offer VHIS plans with all VHIS standard features to enhance consumer protection. Our certified VHIS plans, Bupa MyBasic VHIS Plan (standard plan) and Global Prestige VHIS Plan (flexi plan), are underwritten by Bupa and distributed by Hang Seng Bank as an exclusive banking partner in Hong Kong.

Our VHIS plans provide standard features that are certified by the Food and Health Bureau of the Hong Kong government, including coverage for unknown pre-existing conditions, day case surgical procedures, eligibility for tax deduction and more.

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Claims procedure

Find details on how to submit your claim and more 

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You can find all the forms and documents here for our insurance products.

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Other points to note

The above plans are underwritten by Bupa (Asia) Limited ("Bupa") which is authorised and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank Limited (“Hang Seng Bank”) is an insurance agent authorised by Bupa for the distribution of the above plans. Premiums will be payable to Bupa upon enrolment in the above plans. Bupa will provide Hang Seng Bank with the relevant commission and performance bonus in accordance with the selling of the above plans. The existing sales staff remuneration policy offered by Hang Seng Bank will take into account various aspects of the staff performance but not solely the sales amount. HealthPro Concierge Service is provided by Bupa. In respect of an eligible dispute arising between the Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the policy terms or performance (claims and service) of the product should be resolved directly between Bupa and the customer.

The above information is a product summary for reference only. Please refer to the policy for the detailed coverage, general exclusions, terms and conditions.