Personal Banking Forms

  • Debit Card PIN [CHANGE ONLINE]
  • Debit Card Phone Banking PIN [CHANGE ONLINE]
  • Credit Card PIN / Phone Banking PIN [CHANGE ONLINE]
  • Register / Delete FPS Designated Beneficiary [CHANGE ONLINE]
  • Convert HKD Passbook / Statement Savings Account into ATM Savings Account (Applicable to single name and singly signed joint name account) [APPLY ONLINE]
  • Consolidate account (Applicable to single name HKD Savings Account and Current Account) [APPLY ONLINE]
100% Personal Loan Guarantee Scheme [APPLY ONLINE] / [DOWNLOAD FORM]
100% Personal Loan Guarantee Scheme (Landlord) [DOWNLOAD FORM]
Handy Cash Personal Instalment Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Handy Cash Personal Revolving Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Debt Consolidation Instalment Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Top-up Loan (Redraw the instalment loan principal repaid) [APPLY ONLINE] / [DOWNLOAD FORM]
Unsecured Overdraft Facility [APPLY ONLINE] / [DOWNLOAD FORM]
Asset Link Secured Overdraft [APPLY ONLINE] / [DOWNLOAD FORM]
Asset Link Secured Overdraft (For Signature only) [APPLY ONLINE] / [DOWNLOAD FORM]
Request for Document(s) / Copy of Document(s) of Personal Loan [DOWNLOAD FORM]
Request for Document(s) – Letter of Offer (Mortgage Loan/ Personal Loan) [DOWNLOAD FORM]
 
  Credit Cards
Hang Seng Credit Card [APPLY ONLINE]
Hang Seng Credit Card Supplementary Card [APPLY ONLINE][DOWNLOAD FORM]
(for existing Hang Seng Credit Card Customers)
 
Hang Seng Platinum Card [APPLY ONLINE]
 
Hang Seng CUP Credit Card [APPLY ONLINE]
 
MPOWER Card [APPLY ONLINE]
(also applicable to Tertiary Institution Students)
 
enJoy Card [APPLY ONLINE]
 
MUJI Card [APPLY ONLINE]
 
Forever Friends Card [APPLY ONLINE]
 
University / College Affinity Credit Card
 
  - The Chinese University of Hong Kong Credit Card [APPLY ONLINE]
 
  - City University of Hong Kong Card [APPLY ONLINE]
 
  - Hong Kong Baptist University Credit Card [APPLY ONLINE]
 
  - School of Continuing and Professional Studies CUHK Credit Card [APPLY ONLINE]
 
  - The Hang Seng University of Hong Kong Credit Card [APPLY ONLINE]
 
University / College Affinity Card Supplementary Card [APPLY ONLINE]
(for existing University / College Affinity Credit Card customers but not applicable to full-time students)
 
Octopus Automatic Add-Value Service Application [DOWNLOAD FORM]
 
Hang Seng Credit Card Cash Dollars Gift Parade Gifts and Cash Coupons Redemption Details & Form [DOWNLOAD FORM]
 
Hang Seng Credit Card Direct Debit Authorisation Form [DOWNLOAD FORM]
 
Priority Pass Application Form (Only Applicable to Hang Seng Visa Infinite Card Customers only) [DOWNLOAD FORM]
 
Cardholder Dispute Form [DOWNLOAD FORM]
 
Hang Seng Credit Card Supplementary Card Card Collection Authorization Form [DOWNLOAD FORM]
 
  Application Forms
  General Insurance
  Relevant Forms for New Application
  Life insurance
 
  Claim Forms
  Life insurance
 
General Insurance
Travelsure Claim Portal (claims.qbe.com/hk/travel)
Domestic Helper Insurance Claim Portal (claims.qbe.com/hk/helper)
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
 
  Policy Change Forms
  Life insurance
 
General Insurance
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
 
  Reinstatement Forms
  Life insurance
 
Medical insurance - Individual health insurance scheme
 
  Others
  Life insurance
Explanation of a U.S. Address (Form no. IL430 - for Life Insurance only)
 
General insurance
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
Customers applying for the Mortgage Loan are recommended to read the Mortgage Terms in conjunction with the application form [DOWNLOAD MORTGAGE TERMS]
Conventional Mortgage Loan / Mortgage-Link Loan Scheme [APPLY ONLINE] / [DOWNLOAD FORM]
Property Overdraft [APPLY ONLINE] / [DOWNLOAD FORM]
Mortgage Insurance Programme Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Request for Document(s) – Letter of Offer (Mortgage Loan/ Personal Loan) [DOWNLOAD FORM]
Contact Us
Call our 24-hour hotline
2822 0228
Visit Our Branches