Personal Banking Forms

  • Debit Card PIN [CHANGE ONLINE]
  • Debit Card Phone Banking PIN [CHANGE ONLINE]
  • Credit Card PIN / Phone Banking PIN [CHANGE ONLINE]
  • Register / Delete FPS Designated Beneficiary [CHANGE ONLINE]
  • Convert HKD Passbook / Statement Savings Account into ATM Savings Account (Applicable to single name and singly signed joint name account) [APPLY ONLINE]
  • Consolidate account (Applicable to single name HKD Savings Account and Current Account) [APPLY ONLINE]
100% Personal Loan Guarantee Scheme [APPLY ONLINE] / [DOWNLOAD FORM]
Handy Cash Personal Instalment Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Handy Cash Personal Revolving Loan [APPLY ONLINE] / [DOWNLOAD FORM]
 
Debt Consolidation Instalment Loan [APPLY ONLINE] / [DOWNLOAD FORM]
 
Top-up Loan (Redraw the instalment loan principal repaid) [APPLY ONLINE] / [DOWNLOAD FORM]
 
Unsecured Overdraft Facility [APPLY ONLINE] / [DOWNLOAD FORM]
 
Asset Link Secured Overdraft [APPLY ONLINE] / [DOWNLOAD FORM]
Request for Document(s) / Copy of Document(s) of Personal Loan [DOWNLOAD FORM]
Request for Document(s) – Letter of Offer (Mortgage Loan/ Personal Loan) [DOWNLOAD FORM]
 
  Credit Cards
Hang Seng Credit Card [APPLY ONLINE]
Hang Seng Credit Card Supplementary Card [APPLY ONLINE][DOWNLOAD FORM]
(for existing Hang Seng Credit Card Customers)
 
Hang Seng Platinum Card [APPLY ONLINE]
 
Hang Seng CUP Credit Card [APPLY ONLINE]
 
MPOWER Card [APPLY ONLINE]
(also applicable to Tertiary Institution Students)
 
enJoy Card [APPLY ONLINE]
 
MUJI Card [APPLY ONLINE]
 
Forever Friends Card [APPLY ONLINE]
 
University / College Affinity Credit Card
 
  - The Chinese University of Hong Kong Credit Card [APPLY ONLINE]
 
  - City University of Hong Kong Card [APPLY ONLINE]
 
  - Hong Kong Baptist University Credit Card [APPLY ONLINE]
 
  - School of Continuing and Professional Studies CUHK Credit Card [APPLY ONLINE]
 
  - The Hang Seng University of Hong Kong Credit Card [APPLY ONLINE]
 
University / College Affinity Card Supplementary Card [APPLY ONLINE]
(for existing University / College Affinity Credit Card customers but not applicable to full-time students)
 
Octopus Automatic Add-Value Service Application [DOWNLOAD FORM]
 
Hang Seng Credit Card Cash Dollars Gift Parade Gifts and Cash Coupons Redemption Details & Form [DOWNLOAD FORM]
 
Hang Seng Credit Card Direct Debit Authorisation Form [DOWNLOAD FORM]
 
Priority Pass Application Form (Only Applicable to Hang Seng Visa Infinite Card Customers only) [DOWNLOAD FORM]
 
Cardholder Dispute Form [DOWNLOAD FORM]
 
Hang Seng Credit Card Supplementary Card Card Collection Authorization Form [DOWNLOAD FORM]
 
  Application Forms
  General Insurance
  Relevant Forms for New Application
  Life insurance
 
  Claim Forms
  Life insurance
 
General Insurance
Travelsure Claim Portal (claims.qbe.com/hk/travel)
Domestic Helper Insurance Claim Portal (claims.qbe.com/hk/helper)
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
 
  Policy Change Forms
  Life insurance
 
General Insurance
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
 
  Reinstatement Forms
  Life insurance
 
Medical insurance - Individual health insurance scheme
 
  Others
  Life insurance
Lost Policy Declaration (Form No. IL07)
Explanation of a U.S. Address (Form no. IL430 - for Life Insurance only)
 
General insurance
 
Medical insurance - Individual health insurance scheme
 
Medical insurance - Group health insurance scheme
  Investment Fund Services
Advanced Switching*
* The Advanced Switching Services are provided by Hang Seng Bank Limited (the "Bank"). Customers applying for the Advanced Switching Services are in effect instructing the Bank to apply for fund redemption and subscription (with advance provided by the Bank) simultaneously.

 
Remittance Application Form(Please retrieve the most updated version from our Bank's website)
Customers applying for the Mortgage Loan are recommended to read the Mortgage Terms in conjunction with the application form [DOWNLOAD MORTGAGE TERMS]
Conventional Mortgage Loan / Mortgage-Link Loan Scheme [APPLY ONLINE] / [DOWNLOAD FORM]
Property Overdraft [APPLY ONLINE] / [DOWNLOAD FORM]
Mortgage Insurance Programme Loan [APPLY ONLINE] / [DOWNLOAD FORM]
Request for Document(s) – Letter of Offer (Mortgage Loan/ Personal Loan) [DOWNLOAD FORM]
Contact Us
Call our 24-hour hotline
2822 0228
Visit Our Branches