System Maintenance

System Maintenance Schedule
Digital Channels

Personal e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To
28 Jun 2020
(Sunday)

00:00

08:00

Personal e-Banking Services

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Personal e-Banking Services
Saturday 18:00 to 18:30
(5 minutes)
Sunday 02:30 to 06:30
Monday
04:00 to 07:00
Cash Dollar Reward Enquiry
Monday to Friday
20:30 to 21:00
  • Securities Trading (Share Margin / Trading Limit Accounts)
  • Investment Funds Trading
  • IPO Services
Saturday 17:45 to 18:15
Saturday
20:00 to 12:00
(next day)
  • FX And Precious Metal Margin Trading Services
  • FX2 - FX and Precious Metal Trading Services
Monday to Friday
00:00
(5 minutes)
Passbook Savings Account Transaction History
Saturday 18:00 to 06:00
(next day)
Sunday 03:00 to 06:00 Time Deposit Enquiry
Sunday 00:00 to 06:00 e-Cheque Services
Monday to Saturday
00:00 to 00:15
Home Care Plus Home Insurance Plan
Monday to Saturday 05:45 to 06:00
Sunday 00:00 to 06:00 
Sunday 00:00 to 06:00  Medical Insurance – Hang Seng and Bupa 

Business e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To

4 Jul 2020 (Sat)

21:00

06:00 (next day)

Business e-Banking Services

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Business e-Banking Services
Saturday 18:00 to 18:30
(5 minutes)
Sunday 02:30 to 08:00
Monday to Friday 20:30 to 21:00
(30 minutes)
Investment Funds Trading
Saturday  17:45 to 18:15
(30 minutes) 
Sunday  00:00 to 06:00  e-Cheque Services 

Hang Seng HSBCnet

Non-Regular Schedule

Date
Time Service Not Available
From
To
23 Feb 2020 (Sun)
02:00
12:00
All Hang Seng HSBCnet services
21 Mar 2020 (Sat)
23:00
12:00 (next day)
19 Apr 2020 (Sun)
01:00
11:00
17 May 2020 (Sun)
01:00
11:00
13 Jun 2020 (Sat)
22:00
12:00 (next day)

Regular Schedule

Date
Time
Sunday
00:00 - 06:00

Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.

Hang Seng Website and Mobile App

Non-Regular Schedule

Date
Time Service Not Available
From
To
28 Jun 2020 (Sun)
02:30
06:30 
  • Cash Dollar
  • Email Us
  • Banking Service
  • Market Express
  • FX Trade
  • FX Rate
  • MPF Unit Price
  • Fund SuperMart
  • Loan Application
  • Credit Card Application
  • E-Service
  • Insurance application
  • Cross Border Banking
  • Account Opening
  • Hang Seng Investment
  • CMB