System Maintenance

System Maintenance Schedule

Digital Channels

Personal e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To

13 Jun 2021
(Sunday)

00:00

 

06:00

 

eDDA services

MPF Services

Investment Funds - Monthly Investment Plan

Equity Linked Investment

Monthly Investment Plan for Stocks

Capital Protected Investment “CPI” Deposit

01:00 03:00

Overview Services for Account, Card, Mortgage, Insurance and Loans & Overdraft

Handy Cash Personal Loan Services

Loans - Find your solution Services

Time Deposit Services

Overseas Transfer Services 

02:00 08:00

Personal e-Banking Services

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Personal e-Banking Services
Saturday 18:00 to 18:30
(5 minutes)
Sunday 02:30 to 06:30
Monday

01:00 to 06:00

Cash Dollars Reward Enquiry
yuu Reward Points Enquiry

Monday to Friday
20:30 to 21:00
  • Securities Trading (Share Margin / Trading Limit Accounts)
  • Investment Funds Trading
  • IPO Services
Saturday 17:45 to 18:15
Saturday
20:00 to 12:00
(next day)
  • FX And Precious Metal Margin Trading Services
  • FX2 - FX and Precious Metal Trading Services
Monday to Friday
00:00
(5 minutes)
Passbook Savings Account Transaction History
Saturday 18:00 to 06:00
(next day)
Sunday 03:00 to 06:00 Time Deposit Enquiry
Sunday 00:00 to 06:00 e-Cheque Services
Monday to Saturday
00:00 to 00:15
Home Care Plus Home Insurance Plan
Monday to Saturday 05:45 to 06:00
Sunday 00:00 to 06:00 
Sunday 00:00 to 06:00  Medical Insurance – Hang Seng and Bupa 

Business e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To

13 Jun 2021 (Sun)

00:00

06:00

MPF Services

13 Jun 2021 (Sun)

01:00

04:00

Faster Payment System

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Business e-Banking Services
Saturday 00:00 to 08:00
Sunday 00:00 to 08:00
Monday to Friday 20:30 to 21:00
(30 minutes)
Investment Funds Trading
Saturday  17:45 to 18:15
(30 minutes) 
Sunday  00:00 to 06:00  e-Cheque Services 

Hang Seng HSBCnet

Non-Regular Schedule

Date
Time Service Not Available
From
To
9 May 2021 (Sun)

00:00

07:00

Alias Management & Faster Payment Service

Regular Schedule

Date
Time
Sunday
00:00 - 06:00

Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.

Hang Seng Website and Mobile App

Non-Regular Schedule

Date
Time Service Not Available
From
To
29 May 2021 (Sat) 21:00 06:00 (next day) Mobile Account Opening
5 Jun 2021 (Sat) 02:00 07:00
6 Jun 2021 (Sun) 06:00 14:00
13 Jun 2021 (Sun)
00:00
06:00
Capital Protected Investment “CPI” Deposit
13 Jun 2021 (Sun)
03:00
06:00 
  • Cash Dollar
  • Email Us
  • Banking Service
  • Market Express
  • FX Trade
  • FX Rate
  • MPF Unit Price
  • Fund SuperMart
  • Loan Application
  • Credit Card Application
  • E-Service
  • Insurance application
  • Cross Border Banking
  • Account Opening
  • Hang Seng Investment
  • CMB

Regular Schedule

Date Time Service Not Available
Sunday 02:30 to 06:00

Mobile Account Opening 

Self Service Terminals

Non-Regular Schedule

Date
Time Service Not Available
From
To
30 May 2021 (Sun) 
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
6 Jun 2021 (Sun)
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
13 Jun 2021 (Sun)
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
20 Jun 2021 (Sun)
2:30 a.m.
6:30 a.m.
  • Cheque Deposit Machine
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
(about 30 minutes)
21 Jun 2021 (Mon)
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
27 Jun 2021 (Sun)
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)

Regular Schedule

Date
Time Service Not Available
From
To
Monday to Sunday
3:00 a.m.
6:00 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
System maintenance will be carried out in batches and will be completed within 2 hours.