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Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
02 Apr 2023 |
00:00 |
08:00 |
Personal e-Banking Services |
00:00 |
12:00 |
Investment Services |
|
00:00 |
06:00 |
Foreign Exchange Service |
|
00:00 |
06:00 |
FX Transfer to Other Hang Seng Account |
|
02:00 |
07:00 |
Receive or transfer via FPS Register or manage FPS Register an FPS Proxy ID payee Transfer to Hang Seng via "Pull Money" |
|
02:00 |
07:00 |
Direct Debit Authorisation |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Personal e-Banking Services |
| Saturday | 18:00 to 18:30 (5 minutes) |
|
| Sunday | 02:30 to 06:30 | |
| Monday |
01:00 to 06:00 |
Cash Dollars Reward Enquiry |
| Monday to Friday |
20:30 to 21:00 |
|
| Saturday | 17:45 to 18:15 | |
| Saturday |
20:00 to 12:00 (next day) |
|
| Monday to Friday |
00:00 (5 minutes) |
Passbook Savings Account Transaction History |
| Saturday | 18:00 to 06:00 (next day) |
|
| Sunday | 03:00 to 06:00 | Time Deposit Enquiry |
Monday to Sunday |
03:00 to 03:30 |
Mobile Cheque Deposit |
| Sunday | 00:00 to 06:00 | e-Cheque Services |
| Monday to Saturday |
00:00 to 00:15 |
Home Care Plus Home Insurance Plan |
| Monday to Saturday | 05:45 to 06:00 | |
| Sunday | 00:00 to 06:00 | |
| Sunday | 00:00 to 06:00 | Medical Insurance – Hang Seng and Bupa |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
02 Apr 2023 (Sun) |
00:00 |
12:00 |
Investment services |
02 Apr 2023 (Sun) |
00:00 |
08:00 |
e-business service |
02 Apr 2023 (Sun) |
00:00 |
06:00 |
FXOW service |
| 14 May 2023 (Sun) | 01:00 | 08:00 | Alias Management & Faster Payment Service |
| eDDA services | |||
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Business e-Banking Services |
| Saturday | 00:00 to 08:00 |
|
| Sunday | 00:00 to 08:00 |
|
| Monday to Friday | 20:30 to 21:00 (30 minutes) |
Investment Funds Trading |
| Saturday | 17:45 to 18:15 (30 minutes) |
|
| Sunday | 00:00 to 06:00 | e-Cheque Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
11 Dec 2022 (Sun) 18 Dec 2022 (Sun) |
02:30
|
07:30
|
Faster Payment System Transfer / Addressing Services |
11 Dec 2022 (Sun) 18 Dec 2022 (Sun) |
02:30
|
07:30 | eDDA services |
Regular Schedule
| Date |
Time |
|---|---|
| Sunday |
00:00 - 06:00 |
Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
| Sunday | 02:30 to 06:30 | Hang Seng Website Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
1 Apr 2023 (Sat) |
21:00 |
07:00 (next day) |
Mobile Account Opening |
2 Apr 2023 (Sun) |
06:00 |
14:00 |
|
8 Apr 2023 (Sat) |
22:00 |
07:00 (next day) |
|
16 Apr 2023 (Sun) |
02:00 |
06:00 |
|
22 Apr 2023 (Sat) |
21:00 |
05:00 (next day) |
|
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
Sunday |
02:30 to 06:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
12 Nov 2022 (Sat) |
22:00 |
23:30 (next day) |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
Sunday |
08:00 to 20:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
26 Mar 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
27 Mar 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
2 Apr 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
3 Apr 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
9 Apr 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
10 Apr 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
16 Apr 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
17 Apr 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
23 Apr 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
24 Apr 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| Monday to Sunday |
3:00 a.m. |
6:00 a.m. |
|
| System maintenance will be carried out in batches and will be completed within 2 hours. |
|||