System Maintenance

System Maintenance Schedule

Digital Channels

Personal e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To

28 Feb 2021
(Sunday)

00:00

08:00

Personal e-Banking Services

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Personal e-Banking Services
Saturday 18:00 to 18:30
(5 minutes)
Sunday 02:30 to 06:30
Monday
04:00 to 07:00
Cash Dollar Reward Enquiry
Monday to Friday
20:30 to 21:00
  • Securities Trading (Share Margin / Trading Limit Accounts)
  • Investment Funds Trading
  • IPO Services
Saturday 17:45 to 18:15
Saturday
20:00 to 12:00
(next day)
  • FX And Precious Metal Margin Trading Services
  • FX2 - FX and Precious Metal Trading Services
Monday to Friday
00:00
(5 minutes)
Passbook Savings Account Transaction History
Saturday 18:00 to 06:00
(next day)
Sunday 03:00 to 06:00 Time Deposit Enquiry
Sunday 00:00 to 06:00 e-Cheque Services
Monday to Saturday
00:00 to 00:15
Home Care Plus Home Insurance Plan
Monday to Saturday 05:45 to 06:00
Sunday 00:00 to 06:00 
Sunday 00:00 to 06:00  Medical Insurance – Hang Seng and Bupa 

Business e-Banking

Non-Regular Schedule

Date
Time Service Not Available
From
To

28 Feb 2021 (Sun)

00:00

06:00

Investment Service

Regular Schedule

Date
Time Service Not Available
Monday to Friday
21:00 to 21:30
(5 minutes)
Business e-Banking Services
Saturday 00:00 to 08:00
Sunday 00:00 to 08:00
Monday to Friday 20:30 to 21:00
(30 minutes)
Investment Funds Trading
Saturday  17:45 to 18:15
(30 minutes) 
Sunday  00:00 to 06:00  e-Cheque Services 

Hang Seng HSBCnet

Non-Regular Schedule

Date
Time Service Not Available
From
To
6 Dec 2020 (Sun)

01:30

08:30

Alias Management & Faster Payment Service

Regular Schedule

Date
Time
Sunday
00:00 - 06:00

Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.

Hang Seng Website and Mobile App

Non-Regular Schedule

Date
Time Service Not Available
From
To
7 Feb 2021 (Sun) 09:00
15:00 Mobile Account Opening 

Regular Schedule

Date
Time Service Not Available
Sunday
02:30 to 06:00

Mobile Account Opening 

Self Service Terminals

Non-Regular Schedule

Date
Time Service Not Available
From
To
28 Feb 2021 (Sun) 
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
1 Mar 2021 (Mon)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
7 Mar 2021 (Sun)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
8 Mar 2021 (Mon)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
14 Mar 2021 (Sun)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
15 Mar 2021 (Mon)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)
21 Mar 2021 (Sun)  2:30 a.m.
6:30 a.m.
  • Cheque Deposit Machine
2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
(about 30 minutes)
28 Mar 2021 (Sun)  2:30 a.m.
6:30 a.m.
  • Automated Teller Machine
  • Foreign Currency ATM
  • Multifunction Automated Teller Machine
  • Cash Deposit Machine
  • Cheque Deposit Machine
(about 30 minutes)