Security Information Centre

Preventing cyber attacks or scams


Find out how phishing damages your interests, and relevant precautionary advice.

Malicious software

Malicious software can leak to data leakage or monetary loss. Learn how to secure your computers.

Social engineering scam

Social media may be a breeding ground for fraudsters. Be prepared to spot social engineering scam.

Online shopping scams

Find out how fraudsters cheat money from online shopping, and relevant security tips.

Money Mule Scams

Find out how fraudsters use others' bank accounts or personal information for money laundering and the relevant legal consequences and security tips.

Fraud prevention in more detail

Bogus call and SMS

Learn how call and SMS are used in fraudulent activities and relevant safety tips.

Ways of fraud reporting

Find out channels of reporting on different fraudulent activities.

Security alerts

The latest security alerts issued by Hang Seng Bank.

Security tips when using cards

Learn common scam signs and tips to prevent credit card fraud.

Security tips on banking services

Online banking

Learn various ways to avoid criminals from stealing your data and money from your online banking account.

Mobile banking and mobile payment

Find out what measures can be taken to effectively safeguard your interests when using mobile banking and mobile payment.

ATM service

Understand how to protect yourself from fraudulent activities related to ATM service.

Phone banking

Get advice to boost security level of phone banking.

Online resources for fraud prevention


Other point(s) to note

  1. In some recent fraudulent e-mails the sender claims to be a Hang Seng Bank director/senior executive/member of staff. The sender states that a large sum of money is being held in the Hang Seng account of an individual who has passed away. The recipient of the e-mail is invited to impersonate the account holder or a close relative in order to receive the money. The sender asks the recipient to provide their personal details to initiate the transfer process.
    These e-mails are NOT being sent by Hang Seng and we have referred this activity to the police for investigation. If you receive any such e-mail, please contact the police.