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We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
Protect your Personal Digital Keys, beware of fraudulent links
We will never ask you to log on to your Personal e-Banking, or to provide sensitive personal information such as your login credentials or one-time passwords through embedded links in SMS or emails. To safeguard your interests, do not provide any personal information, download any suspicious mobile applications via links or activate / switch your Mobile Security Key to a new device under third party’s instruction.
Find out how phishing damages your interests, and relevant precautionary advice.
Malicious software can lead to data leakage or monetary loss. Learn how to secure your computers.
Social media may be a breeding ground for fraudsters. Be prepared to spot social engineering scam.
Find out how fraudsters cheat money from online shopping, and relevant security tips.
Find out how fraudsters use others' bank accounts or personal information for money laundering and the relevant legal consequences and security tips.
Learn how to block or unblock your credit card temporarily.
Learn how calls, SMS, emails and promotion materials are used in fraudulent activities and relevant safety tips.
Find out channels of reporting on different fraudulent activities.
The latest security alerts issued by Hang Seng Bank.
Learn common scam signs and tips to prevent credit card fraud.
Learn various ways to avoid criminals from stealing your data and money from your online banking account.
Find out what measures can be taken to effectively safeguard your interests when using mobile banking and mobile payment.
Understand how to protect yourself from fraudulent activities related to ATM service.
Get advice to boost security level of phone banking.