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Security Information Centre

Stay alert to suspicious calls, messages and phishing emails and protect your personal information at all times.1

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Timely information about current security issues.

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Learn how to prevent fraud and financial crimes and ensure the network security level of your computers, mobile devices and mobile phones, and protect personal account information.

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Read our security tips to protect yourself when conducting transactions online and shopping online.

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Learn more about fraud prevention advice and see important information about lost identity reporting, Phone Banking, ATMs, cash cards and mobile payments.

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Remark(s)
  1. In some recent fraudulent e-mails the sender claims to be a Hang Seng Bank director/senior executive/member of staff. The sender states that a large sum of money is being held in the Hang Seng account of an individual who has passed away. The recipient of the e-mail is invited to impersonate the account holder or a close relative in order to receive the money. The sender asks the recipient to provide their personal details to initiate the transfer process.
    These e-mails are NOT being sent by Hang Seng and we have referred this activity to the police for investigation. If you receive any such e-mail, please contact the police.