Skip to main content

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement.

Personal e-Banking
Personal Stock Trading
Business e-Banking
Hang Seng HSBCnet
System Maintenance Schedule Register e-Banking

Security Information Centre

Bogus calls, SMS and phishing emails

Stay alert to suspicious calls, messages and phishing emails and protect your personal information at all times.1

View details

Security alerts

Timely information about current security issues.

View details

Security tips for online and mobile banking

Learn how to prevent fraud and financial crimes and ensure the network security level of your computers, mobile devices and mobile phones, and protect personal account information.

View details

Security tips for online shopping

Read our security tips to protect yourself when conducting transactions online and shopping online.

View details

Other fraud prevention advice

Learn more about fraud prevention advice and see important information about lost identity reporting, Phone Banking, ATMs, cash cards and mobile payments.

View details

Footnote

Remark(s)

  1. In some recent fraudulent e-mails the sender claims to be a Hang Seng Bank director/senior executive/member of staff. The sender states that a large sum of money is being held in the Hang Seng account of an individual who has passed away. The recipient of the e-mail is invited to impersonate the account holder or a close relative in order to receive the money. The sender asks the recipient to provide their personal details to initiate the transfer process.
    These e-mails are NOT being sent by Hang Seng and we have referred this activity to the police for investigation. If you receive any such e-mail, please contact the police.