Hang Seng Bank Limited (“Hang Seng Bank”) committed to provide high quality and reliable insurance services to our customers including life insurance, general insurance and medical insurance. Our life insurance is underwritten by Hang Seng Insurance Company Limited; general insurance and medical insurance are underwritten by QBE General Insurance (Hong Kong) Limited and Bupa (Asia) Limited respectively.
Hang Seng Bank Limited - Head Office
83 Des Voeux Road Central, Hong Kong
We welcome any feedback about this website or about the Bank’s insurance services and products. Please contact us via e-mail or call our life insurance hotline at (852) 2198 7838; or QBE Customer Service Hotline at (852) 2828 3138 on general insurance; or Bupa Customer Service Hotline on (852) 2998 9886 on medical insurance individual schemes and (852) 2198 8000 on medical insurance group schemes.
In the event that we have not resolved any claim to your satisfaction, you may contact Insurance Complaints Bureau (ICB), an independent industry body established for the purpose of resolving personal claims issues.