We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement.
We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
We're committed to providing you with high-quality and reliable insurance services, including life, general and medical insurance. Our life insurance is underwritten by Hang Seng Insurance Company Limited ("HSIC"), while our general insurance and medical insurance are underwritten by Chubb Insurance Hong Kong Limited ("Chubb") and HSBC Life (International) Limited ("HSBC Life") respectively.
Hang Seng Bank Limited - Head Office
83 Des Voeux Road Central, Hong Kong
We welcome any feedback about this website or our insurance services and products. You can contact:
Life insurance
Hang Seng Life Insurance Service Hotline (852) 2198 7838
General Insurance
Chubb Customer Service Hotline (852) 3191 6668
Medical Insurance (Voluntary Health Insurance Scheme)
HSBC Life Policy Service Hotline (852) 2583 8000
Medical Insurance (Group Schemes)
HSBC Life Customer Service Hotline (852) 2198 8000
In the event that we have not resolved any claim to your satisfaction, you may contact Insurance Complaints Bureau (ICB), an independent industry body established for the purpose of resolving personal claims issues.
Hang Seng Insurance Company Limited, a wholly-owned subsidiary of Hang Seng Bank, is authorised and regulated by the Insurance Authority. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance Company Limited.
Hang Seng Insurance Company Limited
18/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong
Telephone number: (852) 2288 6699
Fax number: (852) 2503 3232
Chubb Insurance Hong Kong Limited ("Chubb"), a wholly-owned subsidiary of Chubb Limited, is authorised and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank is an insurance agent authorised by Chubb Insurance Hong Kong Limited.
Chubb Insurance Hong Kong Limited
39/F, One Taikoo Place, 979 King’s Road,
Quarry Bay, Hong Kong
Telephone number: (852) 3191 6668
HSBC Life (International) Limited ("HSBC Life") is authorised and regulated by the Hong Kong Insurance Authority. We're an insurance agency authorised by HSBC Life for the distribution of the Voluntary Health Insurance Scheme Series and group medical schemes.
HSBC Life (International) Limited
18/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong
Telephone number:
(852) 2583 8000 (Voluntary Health Insurance Scheme)
(852) 2198 8000 (Group Schemes)