Hang Seng Digital Banking is excited to introduce a spectrum of new features for you to enjoy a more comprehensive and convenient banking experience. Explore now and get a chance to earn up to HKD8,000 The Peninsula Hong Kong e-Cash Voucher or HKD100 foodpanda e-Cash Voucher! Seize your chance and savour every moment of your life!
Learn more about the key features of Digital Banking now!
Upgraded Service!
First-in-town!
Upgraded Service!
FPS
Mobile Cash
Withdrawal
Withdrawal
Live Chat
e-Statement
Virtual Assistant
H A R O
H A R O
Mobile Account
Opening
Opening
Enjoy instant transaction with your mobile phone number simply by setting Hang Seng as your FPS default receiving bank with your mobile phone number. Now you can also register your HKID number in FPS to receive payments from the Government of the Hong Kong SAR or other institutions easily.
No ATM card is required. Simply set a “Mobile Cash Withdrawal” instruction via Hang Seng Mobile app, and get cash from ATMs by tapping your mobile on the NFC device or scanning the QR code.
Whatever device you use, you can make inquires about your personal loan, credit card service, registration for Personal e-Banking service, online fund transfer and etc. through Live Chat by typing instant messages. Once logged on, you can get access to more useful information about your account.
View and download up to past 7 years of your e-Statements* for free. Check your transactions at a glance.
*7 years e-Statement records are applicable to Prestige Banking, Preferred Banking, Green Banking, Integrated Account, M.I. Kid AssetBuilder Account and HKD Statement Savings/Current Account. Personal Credit card customers can view up to 7 years e-Statements starting from 22 Mar 2020 and e-Statements issued between 23 Mar 2017 to 22 Mar 2020 while investment e-statement can be viewed for up to 3 years.
Enjoy fund transfer, bill payment, foreign currencies exchange, credit card repayment and etc. with just a simple conversation. H A R O is now available on WhatsApp and ready to offer timely FX updates and market insights, keeping you abreast of the latest trend.
Opening an account* is just a few steps and minutes away.
*This service is only applicable to the new customer who are Hong Kong permanent resident aged over 18 and under 65 residing in Hong Kong. Terms and conditions apply.
Welcome Offers for New
Digital Banking Customers
Digital Banking Customers
Transaction Rewards for All
Digital Banking Customers
Digital Banking Customers
3 easy steps
To complete the registration for Personal e-Banking and
get a chance to win the fabulous welcome offers!
To complete the registration for Personal e-Banking and
get a chance to win the fabulous welcome offers!

Register for e-Banking
+

Register for e-Statement
Get a chance to win
HKD8,000 The Peninsula Hong Kong e-Cash Voucher1 (Quota: 5)
or
HKD100 foodpanda e-Cash Voucher1(Quota: 6.000)
HKD8,000 The Peninsula Hong Kong e-Cash Voucher1 (Quota: 5)
or
HKD100 foodpanda e-Cash Voucher1(Quota: 6.000)
Other fabulous welcome offers | |
---|---|
First-time setting up of Hang Seng as your FPS default receiving bank via your mobile phone number | HKD30 cash rewards2 (Quota: 6,000) |
First-time setting up of Hang Seng as your FPS default receiving bank via your HKID number | HKD30 cash rewards3 (Quota: 6,000) |
Have not yet become Hang Seng Customer? Successful account opening of Preferred Banking via Mobile App and fulfill designated requirements |
enjoy extra up toHKD 1,000 cash rewards4 |
Have not yet become Hang Seng customer?

Have not yet become Hang Seng customer?

How to register for Personal e-Banking

1Open the App, click “Register for e-Banking” and enter your information.
You can register with SMS One-time Password^ or Credit Card ATM PIN
2Set up the “First Password” and “Second Password”, enter your “email
address” and set up two security questions. Read and accept the terms
and conditions.
3
To complete your registration, choose and confirm to receive e-Statement / e-Advice.
How to register for lucky draw*
New customers will receive an SMS notification within 30 workings days upon successful registration. To join the lucky draw, you are required to access the designated website according to the SMS instruction and register for H A R O WhatsApp with your mobile phone number. The Winner need to go through the link provided by H A R O WhatsApp to a third-party website to receive the Lucky Draw Prize.
How to register for lucky draw*
New customers will receive an SMS notification within 30 workings days upon successful registration. To join the lucky draw, you are required to access the designated website according to the SMS instruction and register for H A R O WhatsApp with your mobile phone number. The Winner need to go through the link provided by H A R O WhatsApp to a third-party website to receive the Lucky Draw Prize.
*The Bank will not ask you to provide your personal information such as login ID and password of Personal e-Banking.
^The next working day after credit card activation
^The next working day after credit card activation
1Open the App, click “Register for e-Banking” and enter your information.
You can register with SMS One-time Password^ or Credit Card ATM PIN
2Set up the “First Password” and “Second Password”, enter your “email
address” and set up two security questions. Read and accept the terms
and conditions.
3
To complete your registration, choose and confirm to receive e-Statement / e-Advice.
How to register for lucky draw*
New customers will receive an SMS notification within 30 workings days upon successful registration. To join the lucky draw, you are required to access the designated website according to the SMS instruction and register for H A R O WhatsApp with your mobile phone number. The Winner need to go through the link provided by H A R O WhatsApp to a third-party website to receive the Lucky Draw Prize.
How to register for lucky draw*
New customers will receive an SMS notification within 30 workings days upon successful registration. To join the lucky draw, you are required to access the designated website according to the SMS instruction and register for H A R O WhatsApp with your mobile phone number. The Winner need to go through the link provided by H A R O WhatsApp to a third-party website to receive the Lucky Draw Prize.
*The Bank will not ask you to provide your personal information such as login ID and password of Personal e-Banking.
^The next working day after credit card activation
^The next working day after credit card activation

All Personal e-Banking Customers who have
successfully completed the following items can
get a chance to earn up to HKD90 cash rewards
Designated Items
Cash Rewards

Set a “Mobile Cash Withdrawal”
instruction and successfully
withdraw cash
HKD30 cash rewards5
(Draw 6,000 winners randomly)
(Draw 6,000 winners randomly)

Login to Hang Seng Mobile App
HKD10 cash rewards/month, 3 months in total5
(Draw 2,000 winners randomly each month)
(Draw 2,000 winners randomly each month)
*For customers who hold Hang Seng Credit Cards only, the cash rewards will be replaced by the equivalent amount in Cash Dollars or yuu Reward Points

Make transfer via Virtual
Assistant H A R O
HKD10 cash rewards/month, 3 months in total5
(Draw 2,000 winners randomly each month)
(Draw 2,000 winners randomly each month)
Download now to experience Hang Seng Mobile App!
Download now to experience Hang Seng Mobile App!




Remarks:
- New Customers who successfully register Hang Seng Personal e-Banking via hangseng.com
hangseng.com (desktop version) or Hang Seng Personal e-Banking mobile app and register at least one of the accounts for the e-Statement / e-Advice services within 7 calendar days of e-Banking registration can enter the lucky draw and get a chance to win The Pennisula Hong Kong HKD8,000 e-Cash Voucher (5 winners) or foodpanda HKD100 e-Cash Voucher (6,000 winners).
- Eligible Customer who register Faster Payment System (“FPS”) with his/her mobile number and set Hang Seng as FPS default receiving bank for the first time within the Promotion Period. Hang Seng will select a total of 6,000 Eligible Customers on random basis and reward HKD30 Cash Reward. Each eligible Customer can only receive this Cash Reward once within the Promotion Period.
- Eligible Customer who register Faster Payment System (“FPS”) with his/her Hong Kong Identity card number and set Hang Seng as FPS default receiving bank for the first time within the Promotion Period. Hang Seng will select a total of 6,000 Eligible Customers on random basis and reward HKD30 Cash Reward. Each eligible Customer can only receive this Cash Reward once within the Promotion Period.
- The promotion period of Mobile Account Opening Reward is from 1 January 2021 to 31 March 2021. Terms and conditions apply. For details, please contact our branch staff or visit hangseng.com/preferred/offers
hangseng.com/preferred/offers.
- Designated item (1) can only be completed the transaction within promotion period, Hang Seng will select a total of 6,000 eligible customers on random basis and reward the cash reward. Each eligible customer at most can only entitled the cash reward from designated item (1) once in the whole promotion period. Designated item (2) and (3) can be repeated within the promotion period. Hang Seng will select a total of 2,000 eligible customers on random basis for each designated item and reward the cash reward. Each eligible customer can only be entitled to the cash reward once per month for each of the Designated item (2) and (3), and can be entitled for a maximum of three times throughout the promotion period.
Borrow or not to borrow? Borrow only if you can repay.
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