Hang Seng Digital Banking enables you to enjoy a comprehensive suite of features, ranging from bill payment to fund investment on your mobile device anytime, anywhere. Save time and money for more important matters in life!


Save money, save time

e-statement

e-Statement

Online access to past 7 years of e-Statement records1 without statement re-issue fee and paper statement annual fee.

Credit Card Online Payment

Credit Card Online Payment

Pay bills using Hang Seng Credit Card via Personal e-Banking and earn Cash Dollars / yuu Reward Points2.

simplyfund

SimplyFund

Invest in any funds with only HK$1, with no limit to the number of fund subscriptions and redemptions. Monthly fee is as low as HK$03!

Faster Payment System (FPS)

Faster Payment System (FPS)

Provides 24/7 instant inter-bank transfers. Set up Hang Seng as your FPS default receiving bank via mobile phone number to receive payments faster and more conveniently4.

Mobile Cash Withdrawal

Mobile Cash Withdrawal

With just one press on the ATM, you can withdraw cash quickly, rather than using your ATM card and pressing the keypad 11 times more.

Virtual Assistant H A R O

Virtual Assistant
H A R O

Apart from calling our Customer Service Hotline, H A R O can address your product and banking enquiries anytime, anywhere.

Register Personal e-Banking in just 3 steps and e-Statement service to enter the lucky draw to win welcome reward now
Get a chance to enjoy extra HKD60 cash reward by completing designated items

Get a chance to win

Register for
e-Banking

plus

Register for
e-Statement

e-statement

HKD5,000

The Peninsula Hong Kong e-cash voucher (15 winners)

Or

HKD200

foodpanda e-cash voucher (9,000 winners)

Register Hang Seng as the FPS default receiving bank via mobile phone number for the first time5

HKD20

(1,000 lucky draw winners each month)

Register Hang Seng as the FPS default receiving bank with HKID number for the first time6

HKD20

(1,000 lucky draw winners each month)

Login to Hang Seng Mobile App for the first time7

HKD20

(1,000 lucky draw winners each month)

How to register for Personal e-Banking

How to register for Personal e-Banking
1
Open the App, click “Register for e-Banking” and enter your information. You can register with SMS One-time Password^ or Credit Card ATM PIN
2
Set up the “First Password” and “Second Password”, enter your “email address” and set up two security questions. Read and accept the terms and conditions.
3
To complete your registration, choose and confirm to receive e-Statement / e-Advice.

How to register for lucky draw*

New customers will receive an SMS notification within 30 workings days upon successful registration. To join the lucky draw, you are required to access the designated website according to the SMS instruction and register for H A R O WhatsApp with your mobile phone number. The Winner need to go through the link provided by H A R O WhatsApp to a third-party website to receive the Lucky Draw Prize.

*The Bank will not ask you to provide your personal information such as login ID and password of Personal e-Banking.

^The next working day after credit card activation

Remarks:

1) 7 years e-Statement records are applicable to Prestige Banking, Preferred Banking, Integrated Account, Green Banking, M.I. Kid AssetBuilder Account and HKD Statement Savings/Current Account. Personal Credit Card customers can view up to 7 years e-Statements starting from 22 Mar 2020 and issued between 23 Mar 2017 to 22 Mar 2020 while investment e-statement can be viewed for up to 3 years.
2) The earning of Cash Dollars for designated online bill payments (except making bill payments to payees under Banking and Credit Card Services, or to Inland Revenue Department) is subject to a maximum cap of HK$10,000 aggregate payment amount per month. yuu Reward Points instead of Cash Dollars for enJoy Visa Platinum Card.
3) Investment involves risk. Terms and Conditions apply.
4) FPS (Faster Payment System) is a real-time payment platform operated by Hong Kong Interbank Clearing Limited. The service limits to receiving banks that support instant transfer functionality and is subject to the General Terms & Conditions.
5) Eligible Customer who register Faster Payment System (“FPS”) with his/her mobile number and set Hang Seng as FPS default receiving bank for the first time within the Promotion Period. Hang Seng will select 1,000 Eligible Customers every month on random basis and reward HKD20 Cash Reward. Each eligible Customer can only receive this Cash Reward once within the Promotion Period.
6) Eligible Customer who register Faster Payment System (“FPS”) with his/her Hong Kong identity card number and set Hang Seng as FPS default receiving bank for the first time within the Promotion Period. Hang Seng will select 1,000 Eligible Customers every month on random basis and reward HKD20 Cash Reward. Each eligible Customer can only receive this Cash Reward once within the Promotion Period.
7) Eligible Customer who logon Hang Seng Personal Banking Mobile App (Hang Seng Mobile App) for the first time within the Promotion Period. Hang Seng will select 1,000 Eligible Customers every month on random basis and reward HKD20 Cash Reward. Each eligible Customer can only receive this Cash Reward once within the Promotion Period.

Download now to experience Hang Seng Mobile App!

Hang Seng Personal Banking Hang Seng Personal Banking App Store Google Play

Want to make the most of Hang Seng Digital Banking?
Visit Smart@Digital Banking | Digital Academy

Notes:

  • The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
  • The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
  • Borrow or not to borrow? Borrow only if you can repay.
  • Google play™ is a trademark of Google Inc. Android™ is a trademark of Google Inc.
  • Apple, the Apple logo, and iPhone are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc.

Risk Disclosure of SimplyFund Account

  • Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices of fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant fund's offering documents (including the fund details and full text of the risk factors stated therein (in particular those associated with investments in emerging markets for funds investing in emerging markets)) before making any investment decision.
  • Not all of the investment funds that are distributed by Hang Seng Bank Limited (the "Bank") are available in SimplyFund Account. Only specific funds are available for subscription with this account. If you are looking for other investment funds or investment products, please visit our branches or our websites for more information.
  • In respect of the investment funds available for subscription with this account at the moment, they are provided by the Bank’s wholly owned subsidiary, Hang Seng Investment Management Limited.

Terms and Conditions for Hang Seng Digital Banking Promotion (“Promotion”) Terms and Conditions for Hang Seng Digital Banking Promotion (“Promotion”)

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