Manage your banking profile

Quick access to view and update your banking profile, with all channels available in one place

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Personal Details

Personal Details

e-Banking
  • Security Device or Mobile Security Key required
Customer Contact Centre
  • Voice ID required
Branches
e-Banking
  • Not applicable to update sole correspondence address or P.O. box
  • Security Device or Mobile Security Key required
Customer Contact Centre
  • Voice ID required
Mail In
Branches
e-Banking
  • Only applicable to Hang Seng Bank account holder with security device for personal correspondence address update
Mail In
Branches
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