Manage your banking profile

Manage and update personal details and banking profile through multiple channels

What banking profile are you looking for?
Personal details

Update personal details

Personal e-Banking
  • Security Device or Mobile Security Key required
Customer Contact Centre
  • Voice ID required
Branches
Personal e-Banking
  • Not applicable to update sole correspondence address or P.O. box
  • Security Device or Mobile Security Key required
Customer Contact Centre
  • Voice ID required
Mail In
Branches
Personal e-Banking
  • This update is not applicable to employment at any licensed corporation or registered institution that carries out regulated activities as defined by the Securities and Futures Ordinance
  • Security Device or Mobile Security Key required
Mail In
  • This update is not applicable to employment at any licensed corporation or registered institution that carries out regulated activities as defined by the Securities and Futures Ordinance
Branches
Personal e-Banking
  • Only applicable to Hang Seng Bank account holder with security device for changing personal correspondence address
Mail In
Branches
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